Scheels
Overview
Join to apply for the
Asset Protection Associate
role at
Scheels . Do you love sports, fitness, fashion, or the outdoors? Scheels can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry, committed to delivering the best experience for customers with a large selection of brands and world-class service. Mentorship and professional development are a focus throughout your career. Responsibilities
Asset Protection Communicate with leadership regarding encounters and investigations Maintain a professional relationship with local authorities and law enforcement agencies Collaborate with law enforcement and other local retailers to identify organized retail crime threats Assist leadership with cash handling and transfers Observe customers and associates for potential acts of theft or fraud Take appropriate action to prevent theft and apprehend individuals engaged in theft activity when prevention is not effective Conduct surveillance and apprehension of external theft suspects in compliance with company ethics and guidelines Monitor video via CCTV and conduct on-site interviews Maintain apprehension and investigation records according to company standards Develop and maintain knowledge and use of CCTV surveillance equipment Assist in monitoring store compliance with policies and procedures relating to theft deterrence, safety, and operational controls Maintain a high visible deterrent to crime and assist with inventory controls Safety Help mitigate security risks to provide a safer environment for employees and customers Welcome all customers, visitors, and vendors professionally and assist them in locating staff Tag property brought into the stores and assist with service equipment and firearms as applicable Watch facilities and parking areas on foot; direct traffic during events while enforcing parking regulations Conduct regular floor and exterior walks to ensure safety and security Complete monthly reports on safe or non-safe practices observed on the sales floor or back stocks First Responder Assist customers and staff with vehicle break-downs and lock-outs; retrieve shopping carts from parking areas Respond to shoplifting, medical emergencies, and inclement weather as needed Work assigned schedules which may include varied hours, evenings, weekends, and holidays Requirements
Customer Service Genuinely and consistently treat co-workers, customers, and business partners with courtesy, including eye contact, a smile, and a sincere thank you Culture Approach daily tasks with energy and urgency Strive to become a knowledge expert in the role and apply knowledge with impact Show respect and appreciation for others and Scheels Arrive to work and meetings 10 minutes early Team Mentality Demonstrate a genuine commitment to helping others before self Teach-ability Be eager to listen, learn, apply knowledge, and accept feedback Adapt to a changing work environment Apply concepts of basic math, grammar, punctuation, and spelling Dress Code Meet Scheels dress and grooming expectations to support a professional environment Efficiency Take pride in work and meet deadlines Education & Experience High School Diploma/GED; college graduate preferred Strong communication and organizational skills Preference for candidates with prior Loss Prevention experience (2–3 years) Currently certified or willing to become CPR and OC spray certified Schedule Ability to work nights, weekends, and/or early morning hours based on business needs. Physical Requirements Must be able to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – exerting up to 100 pounds of force occasionally and up to 50 pounds frequently, and up to 20 pounds constantly for objects. Follow safety procedures to minimize risk of injury. Benefits To see a full list of benefit offerings from Scheels, visit scheels.com/careers. EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal opportunities regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals where appropriate.
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Join to apply for the
Asset Protection Associate
role at
Scheels . Do you love sports, fitness, fashion, or the outdoors? Scheels can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry, committed to delivering the best experience for customers with a large selection of brands and world-class service. Mentorship and professional development are a focus throughout your career. Responsibilities
Asset Protection Communicate with leadership regarding encounters and investigations Maintain a professional relationship with local authorities and law enforcement agencies Collaborate with law enforcement and other local retailers to identify organized retail crime threats Assist leadership with cash handling and transfers Observe customers and associates for potential acts of theft or fraud Take appropriate action to prevent theft and apprehend individuals engaged in theft activity when prevention is not effective Conduct surveillance and apprehension of external theft suspects in compliance with company ethics and guidelines Monitor video via CCTV and conduct on-site interviews Maintain apprehension and investigation records according to company standards Develop and maintain knowledge and use of CCTV surveillance equipment Assist in monitoring store compliance with policies and procedures relating to theft deterrence, safety, and operational controls Maintain a high visible deterrent to crime and assist with inventory controls Safety Help mitigate security risks to provide a safer environment for employees and customers Welcome all customers, visitors, and vendors professionally and assist them in locating staff Tag property brought into the stores and assist with service equipment and firearms as applicable Watch facilities and parking areas on foot; direct traffic during events while enforcing parking regulations Conduct regular floor and exterior walks to ensure safety and security Complete monthly reports on safe or non-safe practices observed on the sales floor or back stocks First Responder Assist customers and staff with vehicle break-downs and lock-outs; retrieve shopping carts from parking areas Respond to shoplifting, medical emergencies, and inclement weather as needed Work assigned schedules which may include varied hours, evenings, weekends, and holidays Requirements
Customer Service Genuinely and consistently treat co-workers, customers, and business partners with courtesy, including eye contact, a smile, and a sincere thank you Culture Approach daily tasks with energy and urgency Strive to become a knowledge expert in the role and apply knowledge with impact Show respect and appreciation for others and Scheels Arrive to work and meetings 10 minutes early Team Mentality Demonstrate a genuine commitment to helping others before self Teach-ability Be eager to listen, learn, apply knowledge, and accept feedback Adapt to a changing work environment Apply concepts of basic math, grammar, punctuation, and spelling Dress Code Meet Scheels dress and grooming expectations to support a professional environment Efficiency Take pride in work and meet deadlines Education & Experience High School Diploma/GED; college graduate preferred Strong communication and organizational skills Preference for candidates with prior Loss Prevention experience (2–3 years) Currently certified or willing to become CPR and OC spray certified Schedule Ability to work nights, weekends, and/or early morning hours based on business needs. Physical Requirements Must be able to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – exerting up to 100 pounds of force occasionally and up to 50 pounds frequently, and up to 20 pounds constantly for objects. Follow safety procedures to minimize risk of injury. Benefits To see a full list of benefit offerings from Scheels, visit scheels.com/careers. EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal opportunities regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals where appropriate.
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