First Financial Bank
Consumer Banker I (45th Street)
First Financial Bank, Highland, Indiana, United States, 46322
Overview
Join to apply for the
Consumer Banker I (45th Street)
role at
First Financial Bank . We are seeking a client-focused banking professional to build relationships with existing FFB clients and prospect for new clients to deepen client relationships. The Consumer Banker will book business directly and refer to internal partners such as Mortgage, Wealth, Small Business Banking, and Treasury Management as appropriate. Essential Functions/Responsibilities
Perform necessary functions to open accounts and perform maintenance. Run a Teller drawer as deemed necessary by management. Support client engagement through active calling, client conversations, and follow up. Daily activities aligned with The First Financial Bank Experience (FFB Experience), including partnering with internal constituencies to bring appropriate level of expertise to the client (service or solution related). Ensure client follow-up calls are conducted in the proper time frame. Maintain all operational and risk management standards. Assist clients in transacting within the branch, drive-thru, by phone and email; other duties as assigned. Model the way for peers and coworkers aligned with First Financials Mission and Values. Adhere to all compliance and regulatory procedures. Provide exceptional client experience and function as the client’s personal trusted advisor by adding value and building deep client relationships using the First Client Conversation Model. Participate in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals by collaborating with a team, the District, and lines of business to meet clients’ financial needs. Provide digital assistance and support for clients using the bank’s online offerings. Stay informed on all bank products, processes, and procedures, especially complex ones. Minimum Knowledge, Skills, and Abilities
2-3 years client service experience in a retail environment. 2-3 years sales and service experience with track record of achieving goals in retail. High school diploma or GED required. Associate’s degree and/or equivalent work experience in sales is preferred. Strong sales skills. Preferred Knowledge and Skills
Associate’s degree and/or equivalent work experience in sales is preferred. Level of Complexity and Scope
Ability to serve a wide variety of client needs according to bank policy and procedures. Required Supervisory Responsibilities
None Physical Requirements
Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Compliance Statement
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by state and federal law and regulation, and related bank policies and procedures, including Bank Secrecy Act, Anti-Money Laundering, OFAC, and Suspicious Activity reporting requirements. Development and Training
Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Benefits
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Finance and Sales Industries: Banking Referrals increase your chances of interviewing at First Financial Bank by 2x. Get notified about new Consumer Banker jobs in Highland, IN.
#J-18808-Ljbffr
Join to apply for the
Consumer Banker I (45th Street)
role at
First Financial Bank . We are seeking a client-focused banking professional to build relationships with existing FFB clients and prospect for new clients to deepen client relationships. The Consumer Banker will book business directly and refer to internal partners such as Mortgage, Wealth, Small Business Banking, and Treasury Management as appropriate. Essential Functions/Responsibilities
Perform necessary functions to open accounts and perform maintenance. Run a Teller drawer as deemed necessary by management. Support client engagement through active calling, client conversations, and follow up. Daily activities aligned with The First Financial Bank Experience (FFB Experience), including partnering with internal constituencies to bring appropriate level of expertise to the client (service or solution related). Ensure client follow-up calls are conducted in the proper time frame. Maintain all operational and risk management standards. Assist clients in transacting within the branch, drive-thru, by phone and email; other duties as assigned. Model the way for peers and coworkers aligned with First Financials Mission and Values. Adhere to all compliance and regulatory procedures. Provide exceptional client experience and function as the client’s personal trusted advisor by adding value and building deep client relationships using the First Client Conversation Model. Participate in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals by collaborating with a team, the District, and lines of business to meet clients’ financial needs. Provide digital assistance and support for clients using the bank’s online offerings. Stay informed on all bank products, processes, and procedures, especially complex ones. Minimum Knowledge, Skills, and Abilities
2-3 years client service experience in a retail environment. 2-3 years sales and service experience with track record of achieving goals in retail. High school diploma or GED required. Associate’s degree and/or equivalent work experience in sales is preferred. Strong sales skills. Preferred Knowledge and Skills
Associate’s degree and/or equivalent work experience in sales is preferred. Level of Complexity and Scope
Ability to serve a wide variety of client needs according to bank policy and procedures. Required Supervisory Responsibilities
None Physical Requirements
Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Compliance Statement
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by state and federal law and regulation, and related bank policies and procedures, including Bank Secrecy Act, Anti-Money Laundering, OFAC, and Suspicious Activity reporting requirements. Development and Training
Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Benefits
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Finance and Sales Industries: Banking Referrals increase your chances of interviewing at First Financial Bank by 2x. Get notified about new Consumer Banker jobs in Highland, IN.
#J-18808-Ljbffr