First Financial Bank
Consumer Banker II (Hagerstown)
First Financial Bank, Hagerstown, Indiana, United States, 47346
Overview
Join to apply for the
Consumer Banker II (Hagerstown)
role at
First Financial Bank . 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Responsibilities
Perform necessary functions to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management. Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related; ensure client follow up calls are conducted in the proper time frame; maintain all operational and risk management standards. Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. Adhere to all compliance and regulatory procedures. Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client’s financial needs and provide a First Class Client Experience. Function as client’s personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business to assist clients in meeting their financial needs. Provide digital assistance and service for clients establishing or needing support in utilizing the bank’s online offering. Stay informed and up to date on all bank products, processes and procedures, especially the more complex ones. Minimum Knowledge, Skills, and Abilities
3-4 years of client service experience in a retail environment. 3-4 years of sales and service experience with proven success in achieving goals in a retail setting. High school diploma or GED required. May obtain notary authorization. Strong bank product knowledge and solid sales skills. Preferred Knowledge and Skills
Associate’s or Bachelor’s degree preferred and/or equivalent combination of education and work experience in sales. Level of Complexity and Scope
Ability to serve a wide variety of client needs according to bank policy and procedures. Ability to lead teams as needed. Degree of Independence and Decision-Making
Works with limited supervision. Follows established guidelines and applies them proficiently. Collaborates with a senior role or Supervisor and uses subject-matter expertise to advise others. Required Supervisory Responsibilities
Supports the management needs for the FCM. Physical Requirements
Occasionally lifts and carries up to 50 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives. Compliance and Training
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by state and federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as other lending and deposit compliance requirements. Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Consumer Deposit Certification: Estates, Trusts & Power of Attorneys Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart Consumer Lending Certification: Understanding Underwriting & Processing Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules Benefits and Compliance
Benefits: We have relevant, thoughtful benefits and programs that support every aspect of our associates\' holistic wellbeing. Please review our Benefits Guide. We are an E-Verify Employer. All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws. This includes age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, or any other characteristic protected by law. Seniority and Employment Type
Seniority level: Mid-Senior level Employment type: Full-time Job Function and Industry
Job function: Finance and Sales Industries: Banking Referrals increase your chances of interviewing at First Financial Bank by 2x Get notified about new Consumer Banker jobs in
Hagerstown, IN .
#J-18808-Ljbffr
Join to apply for the
Consumer Banker II (Hagerstown)
role at
First Financial Bank . 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Responsibilities
Perform necessary functions to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management. Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related; ensure client follow up calls are conducted in the proper time frame; maintain all operational and risk management standards. Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. Adhere to all compliance and regulatory procedures. Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client’s financial needs and provide a First Class Client Experience. Function as client’s personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business to assist clients in meeting their financial needs. Provide digital assistance and service for clients establishing or needing support in utilizing the bank’s online offering. Stay informed and up to date on all bank products, processes and procedures, especially the more complex ones. Minimum Knowledge, Skills, and Abilities
3-4 years of client service experience in a retail environment. 3-4 years of sales and service experience with proven success in achieving goals in a retail setting. High school diploma or GED required. May obtain notary authorization. Strong bank product knowledge and solid sales skills. Preferred Knowledge and Skills
Associate’s or Bachelor’s degree preferred and/or equivalent combination of education and work experience in sales. Level of Complexity and Scope
Ability to serve a wide variety of client needs according to bank policy and procedures. Ability to lead teams as needed. Degree of Independence and Decision-Making
Works with limited supervision. Follows established guidelines and applies them proficiently. Collaborates with a senior role or Supervisor and uses subject-matter expertise to advise others. Required Supervisory Responsibilities
Supports the management needs for the FCM. Physical Requirements
Occasionally lifts and carries up to 50 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives. Compliance and Training
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by state and federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as other lending and deposit compliance requirements. Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Consumer Deposit Certification: Estates, Trusts & Power of Attorneys Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart Consumer Lending Certification: Understanding Underwriting & Processing Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules Benefits and Compliance
Benefits: We have relevant, thoughtful benefits and programs that support every aspect of our associates\' holistic wellbeing. Please review our Benefits Guide. We are an E-Verify Employer. All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws. This includes age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, or any other characteristic protected by law. Seniority and Employment Type
Seniority level: Mid-Senior level Employment type: Full-time Job Function and Industry
Job function: Finance and Sales Industries: Banking Referrals increase your chances of interviewing at First Financial Bank by 2x Get notified about new Consumer Banker jobs in
Hagerstown, IN .
#J-18808-Ljbffr