AAA - CSAA Insurance Group
Senior Insurance Analyst, Claims Insights - Remote
AAA - CSAA Insurance Group, Metairie, Louisiana, us, 70011
Overview
Senior Insurance Analyst, Claims Insights - Remote
Location: California - Home Teleworkers; Additional Locations include multiple states as listed.
Job Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties. We are committed to progress over perfection and value innovation and adaptability. We are actively hiring for a Senior Insurance Analyst, Claims Insights. Join us to support CSAA IG in achieving our goals.
Your Role We are looking for motivated, innovative individuals who think big and move fast with a passion for delivering data-driven insights. This is an advanced level analyst role requiring knowledge in a specific area or broad area of multiple functions. Tasks may include identifying emerging trends from internal and external sources, addressing potential sources of conflict with business goals, and leading longer-term projects. The role may provide direction for future business actions and may involve mentorship and training to develop lower-level associates.
Your Work
Perform research, modeling, forecasting, and coordination of data collection from Claims and other groups.
Review and interpret current reporting, identifying trends to improve operational efficiency and product performance.
Lead complex analyses to understand root causes of underlying trends and communicate findings to senior management.
Understand and deliver insights by monitoring internal claims loss data and incorporating industry trends.
Support accountability and ownership in the claims process by providing an accurate and unbiased picture of claims operations.
Leverage industry data and knowledge to evaluate results in relation to industry benchmarks.
Work cross-functionally with internal stakeholders in Claims, Product, Actuarial, Finance, and Technology to identify new trends and initiatives.
Provide guidance and mentorship to junior analysts.
Required Experience, Education and Skills
Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience.
8+ years of directly related experience.
Superior research, statistical, analytical, processing, and mathematical skills with the ability to structure and conduct analyses.
Proficiency in data science and coding (Snowflake, SQL, Microsoft Excel; experience with SAS, Power BI, Python, etc.).
Proficiency in Microsoft Office Suite and SharePoint, especially Excel and PowerPoint.
Adaptability and the capability to multi-task with strong time management.
Ability to make effective formal presentations and work in a team environment.
Solid communication and presentation skills (written, verbal, listening).
Demonstrated analytical agility and curiosity; a passion for learning new things with an interest in technology.
Direct claims experience or analytical actuarial experience (preferred).
What would make us excited about you?
Knowledge of insurance and rate-making concepts.
Continuing education or designations (e.g., AINS, AIC, ARM, CPCU; ACAS, FCAS, CERA) and actuarial exams.
0–2 years of leadership and mentoring experience.
Advanced degree in a related field.
Ability to perform in a fast-paced environment with multiple priorities and deadlines.
Excellent analytical and communication skills with the ability to translate complex concepts into a simple narrative.
Proven initiative and ability to drive projects to completion with minimal guidance.
Strong data visualization skills (Power BI a plus).
Insurance product, price, underwriting and claims knowledge, with working knowledge of personal lines claims operations.
Supports and contributes to company culture, collaboration across teams, and willingness to participate in cross-functional projects.
Willingness to participate in meetings and travel as needed for the role.
CSAA IG Careers At CSAA IG, we’re devoted to protecting customers, employees, communities, and the planet. We are on a climate journey to do better for people, business, and the world, taking bold action and leading by example. We continually evolve to meet changing needs.
Benefits and Working Location You will typically have the opportunity to choose your preferred working location from remote, hybrid, or in-person options when you join CSAA IG. We offer a total compensation package including performance bonus and 401(k) with company match. Salaries are discussed during the recruiting process and may vary by location, experience, and education.
We are an equal opportunity employer. We celebrate inclusion and diversity and are committed to supporting individuals of all abilities, sexual orientations, ethnicities, and genders.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
Must have authorization to work indefinitely in the US. This role is remote anywhere in the United States with exceptions for Hawaii and Alaska.
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Location: California - Home Teleworkers; Additional Locations include multiple states as listed.
Job Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties. We are committed to progress over perfection and value innovation and adaptability. We are actively hiring for a Senior Insurance Analyst, Claims Insights. Join us to support CSAA IG in achieving our goals.
Your Role We are looking for motivated, innovative individuals who think big and move fast with a passion for delivering data-driven insights. This is an advanced level analyst role requiring knowledge in a specific area or broad area of multiple functions. Tasks may include identifying emerging trends from internal and external sources, addressing potential sources of conflict with business goals, and leading longer-term projects. The role may provide direction for future business actions and may involve mentorship and training to develop lower-level associates.
Your Work
Perform research, modeling, forecasting, and coordination of data collection from Claims and other groups.
Review and interpret current reporting, identifying trends to improve operational efficiency and product performance.
Lead complex analyses to understand root causes of underlying trends and communicate findings to senior management.
Understand and deliver insights by monitoring internal claims loss data and incorporating industry trends.
Support accountability and ownership in the claims process by providing an accurate and unbiased picture of claims operations.
Leverage industry data and knowledge to evaluate results in relation to industry benchmarks.
Work cross-functionally with internal stakeholders in Claims, Product, Actuarial, Finance, and Technology to identify new trends and initiatives.
Provide guidance and mentorship to junior analysts.
Required Experience, Education and Skills
Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience.
8+ years of directly related experience.
Superior research, statistical, analytical, processing, and mathematical skills with the ability to structure and conduct analyses.
Proficiency in data science and coding (Snowflake, SQL, Microsoft Excel; experience with SAS, Power BI, Python, etc.).
Proficiency in Microsoft Office Suite and SharePoint, especially Excel and PowerPoint.
Adaptability and the capability to multi-task with strong time management.
Ability to make effective formal presentations and work in a team environment.
Solid communication and presentation skills (written, verbal, listening).
Demonstrated analytical agility and curiosity; a passion for learning new things with an interest in technology.
Direct claims experience or analytical actuarial experience (preferred).
What would make us excited about you?
Knowledge of insurance and rate-making concepts.
Continuing education or designations (e.g., AINS, AIC, ARM, CPCU; ACAS, FCAS, CERA) and actuarial exams.
0–2 years of leadership and mentoring experience.
Advanced degree in a related field.
Ability to perform in a fast-paced environment with multiple priorities and deadlines.
Excellent analytical and communication skills with the ability to translate complex concepts into a simple narrative.
Proven initiative and ability to drive projects to completion with minimal guidance.
Strong data visualization skills (Power BI a plus).
Insurance product, price, underwriting and claims knowledge, with working knowledge of personal lines claims operations.
Supports and contributes to company culture, collaboration across teams, and willingness to participate in cross-functional projects.
Willingness to participate in meetings and travel as needed for the role.
CSAA IG Careers At CSAA IG, we’re devoted to protecting customers, employees, communities, and the planet. We are on a climate journey to do better for people, business, and the world, taking bold action and leading by example. We continually evolve to meet changing needs.
Benefits and Working Location You will typically have the opportunity to choose your preferred working location from remote, hybrid, or in-person options when you join CSAA IG. We offer a total compensation package including performance bonus and 401(k) with company match. Salaries are discussed during the recruiting process and may vary by location, experience, and education.
We are an equal opportunity employer. We celebrate inclusion and diversity and are committed to supporting individuals of all abilities, sexual orientations, ethnicities, and genders.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
Must have authorization to work indefinitely in the US. This role is remote anywhere in the United States with exceptions for Hawaii and Alaska.
#LI-SD1
#J-18808-Ljbffr