Levi Hunter
Technology Support Specialist
Pay : $22–24 / hour
Contract : 1 year with potential for permanent hire
Schedule : Monday–Friday, 7 : 30am–3 : 30pm
Experience : Minimum 2 years relevant work experience
Location : Kansas City, MO (Onsite only)
Purpose of Job Serve as the primary Tier I technology support contact for the Department of Technology. This person will work at schools in the district and will support the IT needs of students and faculty.
Essential Duties and Responsibilities
Provide proactive customer service to students and staff
Support hardware, software, and web-based tools
Train users on district technology resources
Troubleshoot devices : laptops, desktops, printers, scanners, etc.
Deploy and maintain operating systems and software
Conduct inventory and preventative maintenance
Assist with employee websites and tech orientation
Collaborate with the Digital Learning Team
Educate users on tech work order procedures
Travel within district to support tech needs
Participate in special technology projects
Required Qualifications
Strong software and hardware troubleshooting skills
Troubleshoot devices : laptops, desktops, printers, scanners, etc.
Deploy and maintain operating systems and software
Familiarity with warranty procedures and peripheral devices
Excellent communication and organizational skills
Ability to lift up to 40 lbs occasionally
Valid driver’s license and personal vehicle (mileage reimbursed)
Self-motivated and able to educate users effectively
Preferred Qualifications
Knowledge of ITIL and service management tools
Experience with large-scale deployments
Microsoft Windows certification
Supervisory Responsibilities None
Physical Demands Must be able to sit, stand, walk, lift, and perform basic physical tasks. Reasonable accommodations available.
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Pay : $22–24 / hour
Contract : 1 year with potential for permanent hire
Schedule : Monday–Friday, 7 : 30am–3 : 30pm
Experience : Minimum 2 years relevant work experience
Location : Kansas City, MO (Onsite only)
Purpose of Job Serve as the primary Tier I technology support contact for the Department of Technology. This person will work at schools in the district and will support the IT needs of students and faculty.
Essential Duties and Responsibilities
Provide proactive customer service to students and staff
Support hardware, software, and web-based tools
Train users on district technology resources
Troubleshoot devices : laptops, desktops, printers, scanners, etc.
Deploy and maintain operating systems and software
Conduct inventory and preventative maintenance
Assist with employee websites and tech orientation
Collaborate with the Digital Learning Team
Educate users on tech work order procedures
Travel within district to support tech needs
Participate in special technology projects
Required Qualifications
Strong software and hardware troubleshooting skills
Troubleshoot devices : laptops, desktops, printers, scanners, etc.
Deploy and maintain operating systems and software
Familiarity with warranty procedures and peripheral devices
Excellent communication and organizational skills
Ability to lift up to 40 lbs occasionally
Valid driver’s license and personal vehicle (mileage reimbursed)
Self-motivated and able to educate users effectively
Preferred Qualifications
Knowledge of ITIL and service management tools
Experience with large-scale deployments
Microsoft Windows certification
Supervisory Responsibilities None
Physical Demands Must be able to sit, stand, walk, lift, and perform basic physical tasks. Reasonable accommodations available.
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