Brookline Bank
Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships since 1871. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances.
Our employees are our most valuable asset. We offer competitive pay and excellent benefits, including a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement.
We are looking for an experienced and enthusiastic Universal Banker to join the team in our Lexington branch and travel to other local branches on an "as needed" basis. The Universal Banker position will be responsible for performing the job responsibilities of both a Teller and a Personal Banking Representative. We are looking for someone with previous banking experience who is goal-oriented and has excellent customer service skills.
Principal Duties and Responsibilities:
Process financial transactions, including deposits, withdrawals, check cashing, and loan payments
Provide excellent customer service, identify customer needs, and suggest appropriate products
Proactively develop new customer relationships and expand relationships with existing customers
Research and resolve all customer problems and inquiries
Interview consumer loan applicants, submit and close consumer and equity loans
Educate customers on all products and services and alternate delivery channels
Cross-sell products and services
Engage in outside business development activities, including cold calling and community involvement
Contribute to the overall branch goals in sales and service
Job Specifications:
High School diploma or GED required
Previous teller experience and cash handling experience
Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook)
Good oral and written communication skills
Detail-oriented and good organization skills
Good working knowledge of all bank operating procedures, practices, and policies
Ability to prioritize workflow, multi-task, time management skills, and ability to meet deadlines
Ability to analyze situations and solve complex issues
We are an equal opportunity employer and welcome applications from diverse candidates.
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