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Brookline Bank

Universal Banker - Lexington

Brookline Bank, Lexington, Massachusetts, United States, 02173

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Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships since 1871. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. Our employees are our most valuable asset. We offer competitive pay and excellent benefits, including a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement. We are looking for an experienced and enthusiastic Universal Banker to join the team in our Lexington branch and travel to other local branches on an "as needed" basis. The Universal Banker position will be responsible for performing the job responsibilities of both a Teller and a Personal Banking Representative. We are looking for someone with previous banking experience who is goal-oriented and has excellent customer service skills. Principal Duties and Responsibilities: Process financial transactions, including deposits, withdrawals, check cashing, and loan payments Provide excellent customer service, identify customer needs, and suggest appropriate products Proactively develop new customer relationships and expand relationships with existing customers Research and resolve all customer problems and inquiries Interview consumer loan applicants, submit and close consumer and equity loans Educate customers on all products and services and alternate delivery channels Cross-sell products and services Engage in outside business development activities, including cold calling and community involvement Contribute to the overall branch goals in sales and service Job Specifications: High School diploma or GED required Previous teller experience and cash handling experience Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook) Good oral and written communication skills Detail-oriented and good organization skills Good working knowledge of all bank operating procedures, practices, and policies Ability to prioritize workflow, multi-task, time management skills, and ability to meet deadlines Ability to analyze situations and solve complex issues We are an equal opportunity employer and welcome applications from diverse candidates.

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