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Brookline Bank

Universal Banker - Arlington MA

Brookline Bank, Arlington, Massachusetts, us, 02474

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Universal Banker - Arlington MA

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Brookline Bank .

Since 1871, Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations.

We are looking for an experienced and enthusiastic Universal Banker to join the team in our Arlington branch and travel to other local branches on an as needed basis. The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. We are looking for someone with previous banking experience who is goal oriented and has excellent customer services skills. If you believe you have what it takes and are interested in joining our team, then please apply today!

NOTE: Due to the need to float to local branches this role will require a vehicle, as many branches are not accessible via public transportation.

Principal Duties and Responsibilities

Process financial transactions including deposits, withdrawals, check cashing and loan payments.

Provide excellent customer service, identify customer needs, and suggest appropriate lines of products.

Proactively develop new customer relationships and expand relationships with existing customers.

Research and resolve all customer problems and inquiries.

Interview consumer loan applicants. Submit and close consumer and equity loans.

Educate customers on all products and services and alternate delivery channels.

Cross-sell products and services.

Engage in outside business development activities including cold calling and community involvement.

Contribute to the overall branch goals in sales and service.

Job Specifications

High School diploma or GED required.

Previous teller experience and cash handling experience.

Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook).

Good oral and written communication skills.

Detail oriented and good organization skills.

Good working knowledge of all bank operating procedures, practice and policies.

Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines.

Ability to analyze situations and solve complex issues.

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