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SWE Homes, LP

Collections Specialist

SWE Homes, LP, Houston, Texas, United States, 77246

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Overview

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Collections Specialist

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SWE Homes, LP . SWE Homes and its affiliates have nearly 40 years of success in the residential and commercial real estate market. As we continue expanding across Texas and other states, we remain focused on operational excellence, growth, and entrepreneurial innovation. We are seeking a skilled and motivated Collections Specialist to join our high-performing Collections Department. This role is ideal for a professional who thrives in a fast-paced environment and has a strong background in mortgage collections, evictions, and foreclosures. The ideal candidate is bilingual in English and Spanish, detail-oriented, assertive, and committed to achieving results through strategic communication and problem-solving.

Responsibilities

Reconcile past-due accounts, process and apply customer payments accurately

Contact borrowers by phone and in-person (as necessary) to address delinquent accounts

Develop and negotiate repayment plans and payment arrangements with customers

Prepare and send out formal notices including Notices to Vacate, Pre-Foreclosure, and Foreclosure notices

Initiate foreclosure proceedings when accounts cannot be resolved through alternative solutions

Draft and file legal documents including Forcible Entry Detainers, Writs of Possession, and Affidavits

Maintain accurate court docket reports and represent the company in court proceedings

Research property files for deeds, leases, and ownership details in preparation for legal action

File timely eviction requests and maintain up-to-date records of eviction statuses and outcomes

Review and analyze customer financials for loan modification or workout solutions to cure delinquency

Track, log, and organize documentation related to loan modifications and collections cases

Qualifications

High school diploma or equivalent

Minimum of 3 years’ experience in mortgage loan collections, foreclosure, or a related legal/financial field

Strong understanding of the eviction and foreclosure processes

Knowledge of loan modification procedures and Integrated Loan Servicing (ILS) systems is preferred

Bilingual fluency in English and Spanish is required

Skills

Exceptional organizational skills and attention to detail

Ability to manage sensitive and confidential information with discretion

Excellent verbal and written communication skills, including comfort interacting with courts, attorneys, and customers

Strong problem-solving and analytical abilities, with a focus on achieving results

Ability to multitask and work effectively under pressure and tight deadlines

Professional, proactive, and collaborative attitude

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

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