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Specialty1 Partners

Insurance Coordinator

Specialty1 Partners, Mebane, North Carolina, United States, 27302

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Overview

Our office, Triangle Implant Center - Mebane, is seeking a detail-oriented and knowledgeable Insurance Coordinator to join our busy specialty practice. This role focuses on ensuring patients receive the maximum benefits from their insurance coverage while maintaining compliance with billing and insurance regulations.

Your Responsibilities

Verify patients’ dental insurance coverage and benefits

Obtain pre-authorizations for treatments by communicating with insurance companies

Help patients understand their insurance coverage and estimated costs

Submit accurate and timely insurance claims electronically and by mail

Follow up on outstanding claims, appeals, and denials

Manage insurance claims efficiently with timely submission and follow-up

Coordinate with healthcare providers, patients, and insurers to resolve discrepancies or issues related to claims

Maintain organized files and records of insurance-related documents

Stay updated on changes in Medicaid regulations and insurance policies

Collaborate with front desk and clinical teams to ensure accurate patient information and treatment codes

Provide excellent customer service for insurance-related inquiries and concerns

Educate patients on payment options for uncovered services

Provide clerical support as needed and assist with other office responsibilities as required

Your Background

Previous experience in a similar role (dental insurance, billing, or coding) preferred

Experience in insurance claims processing, including Medicaid and NC Tracks, highly valued

High school diploma or equivalent required

Familiarity with dental practice management software and Microsoft Office

Strong organizational skills with the ability to manage multiple tasks

Knowledge of dental documentation requirements and procedures

Excellent communication and interpersonal skills to interact with patients, colleagues, and insurers

Detail-oriented with the ability to maintain accurate records

Problem-solving skills to address insurance claim discrepancies and denials

Professional, patient-centric attitude with a strong commitment to customer service

Why You Should Join Our Team A career with us offers opportunities to collaborate with professionals involved in specialty dental care and to contribute to improved patient experiences and outcomes. We foster a culture of continuous learning and support team members’ success.

Benefits

BCBS High Deductible & PPO Medical insurance options

VSP Vision Coverage

Complimentary Life Insurance Policy

Short-term & Long-Term Disability

Pet Insurance Coverage

401(k)

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care Coverage

Paid Time Off

Diverse and Inclusive Work Environment

Strong culture of honesty and teamwork

Additional Information Position Base Pay Range: $21 - $25 USD

Specialty1 Partners is the direct employer of non-clinical employees; for clinical employees, the applicable practice entity listed in the posting is the employer. Non-clinical roles include administrative staff; clinical roles include dental assistants and staff involved in direct patient treatment.

Specialty1 Partners and affiliates are equal-opportunity employers. We evaluate all qualified applicants without regard to race, color, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics as required by law. We also participate in the E-Verify program.

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