Capital One
Overview
Risk Manager | Retail Bank at Capital One. Retail Risk focuses on product design, innovation, customer experiences, and behind-the-scenes operations that allow our customers to bank with confidence. We’re Changing Banking for Good by supporting our customers in their financial moments that matter, protecting our customers from financial threats, and protecting our business’ position in the marketplace. Retail Risk Advisors navigate unstructured problems and manage change while demonstrating superior problem-solving skills, strong business judgment, and executive presence. Retail Risk supports several areas to include Marketing, Analytics and Product Strategy, plus so much more.
If you have the passion to Protect our Customers and Protect our Bank, we need you!
Responsibilities
Advise and consult with self-directed teams to help develop well-designed products, practices, and processes
Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates
Manage multiple tasks independently and/or through a team to meet deadlines
Coordinate work between multiple areas and engage in multiple work streams, simultaneously; leveraging/influencing business partners to drive results
Effectively work in non-binary space and bring structure to deliver on our well-managed agenda
Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, developing permanent corrective actions
Support second line of defense assurance reviews, internal audits, and regulatory exams
Lead a team of Risk professionals responsible for working across the division
Own and lead team-wide initiatives aimed at improving team approaches, team engagement and/or our underlying risk policies and processes
General Qualifications
Innovative, adaptive, and inclusive
Exceptional communicators
Able to blend strategic and tactical thinking and creative and analytical reasoning
Creative, outside-the-box thinkers who have a customer-backed problem-solving approach
Able to identify themes and apply learnings in highly ambiguous contexts
Collaborative, team players with the ability to navigate and influence organizations
Passionate about continuously learning
Basic Qualifications
At least 2 years of experience in risk management, product management, financial services, or technology
Preferred Qualifications
2+ years of people leadership experience
5+ years of experience in risk management, financial services, technology, product management, compliance, or internal audit
3+ years of Technology and Data Risk experience or Technology or Data Control experiences
Business Process Management certification, Lean or Green Belt Certification
3+ years experience with core process management tools (Swim Lane, FMEA, RACI) Professional certification (i.e. CFE, CRM, CIA, etc.)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Compensation The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $146,100 - $166,700 for Risk Manager
Richmond, VA: $132,800 - $151,600 for Risk Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Incentives and Benefits This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Application timeline This role is expected to accept applications for a minimum of 5 business days.
Equal Opportunity and Contacts No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Position Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Finance and Sales
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If you have the passion to Protect our Customers and Protect our Bank, we need you!
Responsibilities
Advise and consult with self-directed teams to help develop well-designed products, practices, and processes
Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates
Manage multiple tasks independently and/or through a team to meet deadlines
Coordinate work between multiple areas and engage in multiple work streams, simultaneously; leveraging/influencing business partners to drive results
Effectively work in non-binary space and bring structure to deliver on our well-managed agenda
Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, developing permanent corrective actions
Support second line of defense assurance reviews, internal audits, and regulatory exams
Lead a team of Risk professionals responsible for working across the division
Own and lead team-wide initiatives aimed at improving team approaches, team engagement and/or our underlying risk policies and processes
General Qualifications
Innovative, adaptive, and inclusive
Exceptional communicators
Able to blend strategic and tactical thinking and creative and analytical reasoning
Creative, outside-the-box thinkers who have a customer-backed problem-solving approach
Able to identify themes and apply learnings in highly ambiguous contexts
Collaborative, team players with the ability to navigate and influence organizations
Passionate about continuously learning
Basic Qualifications
At least 2 years of experience in risk management, product management, financial services, or technology
Preferred Qualifications
2+ years of people leadership experience
5+ years of experience in risk management, financial services, technology, product management, compliance, or internal audit
3+ years of Technology and Data Risk experience or Technology or Data Control experiences
Business Process Management certification, Lean or Green Belt Certification
3+ years experience with core process management tools (Swim Lane, FMEA, RACI) Professional certification (i.e. CFE, CRM, CIA, etc.)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Compensation The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $146,100 - $166,700 for Risk Manager
Richmond, VA: $132,800 - $151,600 for Risk Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Incentives and Benefits This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Application timeline This role is expected to accept applications for a minimum of 5 business days.
Equal Opportunity and Contacts No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Position Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Finance and Sales
#J-18808-Ljbffr