OTO Development
Night Auditor
Join to apply for the Night Auditor role at OTO Development.
Responsibilities
Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
Ensure collections, including credit card and direct bill, are executed in accordance with company policies
Maintain proper control over keys, safe deposits, and all company and guest property
Ensure rates are optimized by monitoring competitor occupancy and rates
Ensure that all required documentation is completed in a timely manner
Properly quote daily rates and issue credits
Perform other duties as assigned to support guest satisfaction
Qualifications
You are proficient in administration of applicable property management systems
You have the ability to respond quickly and appropriately to emergency situations
You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
You can pass certification tests required to meet brand standards
You have experience working with a computer especially data entry
You work well with others
You always maintain a customer focus and put the guests’ needs first
You are approachable and encourage effective communication with guests and fellow team members
Physical Requirements This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Pay Scale Pay Scale: $13.00 - $22.86/hour Rate depends upon state/market and experience
About OTO Development OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success. Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. Revised 6/11/25
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Responsibilities
Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
Ensure collections, including credit card and direct bill, are executed in accordance with company policies
Maintain proper control over keys, safe deposits, and all company and guest property
Ensure rates are optimized by monitoring competitor occupancy and rates
Ensure that all required documentation is completed in a timely manner
Properly quote daily rates and issue credits
Perform other duties as assigned to support guest satisfaction
Qualifications
You are proficient in administration of applicable property management systems
You have the ability to respond quickly and appropriately to emergency situations
You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
You can pass certification tests required to meet brand standards
You have experience working with a computer especially data entry
You work well with others
You always maintain a customer focus and put the guests’ needs first
You are approachable and encourage effective communication with guests and fellow team members
Physical Requirements This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Pay Scale Pay Scale: $13.00 - $22.86/hour Rate depends upon state/market and experience
About OTO Development OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success. Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. Revised 6/11/25
#J-18808-Ljbffr