Revenue Recovery Officer II

San Bernardino County

is recruiting for

Revenue Recovery Officers II

to work in a fast-paced, high-volume collections environment, using various methods to collect delinquent revenues owed to the County. Revenue Recovery Officers II

manage large caseloads of delinquent accounts, investigate, analyze, and determine the best course of action to resolve debt, establish payment schedules, conduct field calls, appear in court, and interpret court orders and laws to ensure compliance. Current vacancies exist at the

Auditor-Controller/Treasurer/Tax Collector (ATC)

office. The eligible list established from this recruitment will be used to fill current and future vacancies throughout the County. For more detailed information, please refer to the

Revenue Recovery Officer II job description . The eligible list may also be used to fill vacancies within the

San Bernardino County Fire Protection District

and

Special Districts Departments . Applicants will indicate their availability and preference for referral to different agencies in the Supplemental Questionnaire. The

San Bernardino County Fire Protection District

and

Special Districts Department

are separate entities from

San Bernardino County , with different compensation and benefits set forth in a separate

Memorandum of Understanding . Salary & Benefits

Annual Across the Board Salary Increases on February 2026* Bi-annual step increases of 2.5% up to Step 14 Health & Wellness Benefits

Medical & Dental: Family Coverage Vision: Employee Coverage Premium subsidies to offset health costs Flexible Spending Account for healthcare expenses Up to 4 weeks vacation with cash-out option 11 days sick leave 15 paid holidays Perfect Attendance Leave Flexible work schedules (in some departments) Retirement & Additional Perks

Generous pension Retirement reciprocity may be available 457(b) Deferred Compensation Retirement Medical Trust (RMT) County Paid Life Insurance, AD&D, 529 Savings Plan, Short & Long-Term Disability Review the

Benefit Summary

for more details. Conditions of Employment

Travel throughout the County may be required, and employees must arrange transportation. A successful background check, including credit, is required prior to assignment. Note: San Bernardino County cannot consider candidates requiring visa sponsorship. Candidate Requirements

Experience:

Must have two (2) years of full-time experience collecting on a large caseload of delinquent accounts for a governmental or third-party collection agency, hospital, or related environment. Responsibilities must include initiating/receiving collection calls, investigating financial information, applying skip tracing techniques, and recommending legal action. Experience with government debt, medical bills, credit card, retail, or personal loans is relevant. Accounts receivable experience alone is not qualifying. All work experience must be detailed and demonstrated on the application and supplemental questionnaire; resumes are not reviewed. The ideal candidate will have knowledge of relevant laws and regulations, be persuasive, handle conflicts well, multi-task, work under pressure, and have high-volume collection experience. Experience with online skip tracing resources is highly desirable. For

Auditor-Controller/Treasurer Tax Collector , knowledge of legal codes, court procedures, and government regulations related to debt collection is essential. Substantial experience in case management is highly desired. For

Arrowhead Regional Medical Center , practical knowledge of health insurance billing, reimbursement methodologies, and experience with various insurance payors is highly desirable. Bilingual Skills (Spanish/English)

and

Computer Skills

are highly desirable and should be noted on the application. Bilingual candidates must pass a Spanish Bilingual Test. Bilingual compensation is available, additional testing may be required. Application & Examination Procedure

Complete and submit the online application and supplemental questionnaire promptly, as this recruitment may close at any time. Ensure all required materials are submitted before the deadline. Confirmation will be sent upon successful submission. For technical assistance, review the online application guide or contact support at (855) 524-5627. Human Resources is not responsible for delays caused by internet or browser issues. EEO & ADA Statements

San Bernardino County is an Equal Employment Opportunity (EEO) and ADA compliant employer. If accommodations are needed, submit the Special Testing Accommodations Request Form within one week of the deadline. Veterans' Preference points may be available for eligible veterans and their spouses/widows/widowers. For details, see the Veterans' Preference Information. For more information, review the guides linked below: Guide to Completing a County Job Application Applicant Information and the County Employment Process

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