Accenture
Utilities Industry Consultant/CIS Transformation
Accenture, Milwaukee, Wisconsin, United States, 53244
Overview
Within Accenture's Utilities (Energy Retail and Customer Experience) Practice, we apply our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty.
In Strategy & Consulting we work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.
Benefits
Impactful Projects with Leading Clients: Opportunity to partner with top-tier clients in the CNR Industry on transformative projects.
Collaborative Work Culture: Join a dynamic and collaborative environment that values professional growth and development.
Competitive Compensation and Benefits: Enjoy a rewarding compensation package, including extensive benefits.
Key Responsibilities
Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work environment.
Note:
We are open to hiring in most major cities in the US that are near to an Accenture corporate office.
What You Need
Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery
Minimum of 2 years of functional experience with either an SAP or Oracle platform
Expertise in Meter to Cash operations, functions, and technologies
Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements)
Bachelor’s degree or equivalent work experience
Ability to travel as needed
Bonus Points If
You have at least 2 years of experience in an advisory or consulting role
Professional Skill Requirements
You improvise and adapt to lead clients and teams through change and ambiguity
You’ve gained the trust of your clients and partnered with them to: design business process, lead design thinking workshops, develop business case, deliver agile projects, develop new operating model, manage talent and change, co-create intellectual property
Compensation and Benefits Compensation at Accenture varies depending on a wide array of factors, including location, role, skill set, and level of experience. As required by local law, Accenture provides compensation ranges for roles that may be hired in various states. Details are provided below.
California: $63,800 - $205,800
Colorado: $63,800 - $177,800
District of Columbia: $68,000 - $189,300
Illinois: $59,100 - $177,800
Minnesota: $63,800 - $177,800
Maryland: $63,800 - $177,800
New York/New Jersey: $59,100 - $205,800
Washington: $68,000 - $189,300
We accept applications on an ongoing basis with no fixed deadline to apply. For details on benefits, see the official site.
Equal Employment Opportunity Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of age, disability, ethnicity, gender, gender identity or expression, religion or sexual orientation. All employment decisions shall be made without regard to protected characteristics. Accenture is committed to providing veteran employment opportunities. For details, view a copy of the Equal Employment Opportunity and Affirmative Action Policy Statement. If you would like to request accommodation for a disability or religious observance, please call us or contact your recruiter.
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In Strategy & Consulting we work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.
Benefits
Impactful Projects with Leading Clients: Opportunity to partner with top-tier clients in the CNR Industry on transformative projects.
Collaborative Work Culture: Join a dynamic and collaborative environment that values professional growth and development.
Competitive Compensation and Benefits: Enjoy a rewarding compensation package, including extensive benefits.
Key Responsibilities
Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work environment.
Note:
We are open to hiring in most major cities in the US that are near to an Accenture corporate office.
What You Need
Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery
Minimum of 2 years of functional experience with either an SAP or Oracle platform
Expertise in Meter to Cash operations, functions, and technologies
Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements)
Bachelor’s degree or equivalent work experience
Ability to travel as needed
Bonus Points If
You have at least 2 years of experience in an advisory or consulting role
Professional Skill Requirements
You improvise and adapt to lead clients and teams through change and ambiguity
You’ve gained the trust of your clients and partnered with them to: design business process, lead design thinking workshops, develop business case, deliver agile projects, develop new operating model, manage talent and change, co-create intellectual property
Compensation and Benefits Compensation at Accenture varies depending on a wide array of factors, including location, role, skill set, and level of experience. As required by local law, Accenture provides compensation ranges for roles that may be hired in various states. Details are provided below.
California: $63,800 - $205,800
Colorado: $63,800 - $177,800
District of Columbia: $68,000 - $189,300
Illinois: $59,100 - $177,800
Minnesota: $63,800 - $177,800
Maryland: $63,800 - $177,800
New York/New Jersey: $59,100 - $205,800
Washington: $68,000 - $189,300
We accept applications on an ongoing basis with no fixed deadline to apply. For details on benefits, see the official site.
Equal Employment Opportunity Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of age, disability, ethnicity, gender, gender identity or expression, religion or sexual orientation. All employment decisions shall be made without regard to protected characteristics. Accenture is committed to providing veteran employment opportunities. For details, view a copy of the Equal Employment Opportunity and Affirmative Action Policy Statement. If you would like to request accommodation for a disability or religious observance, please call us or contact your recruiter.
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