General Dynamics Information Technology
IT Support Specialist (TS/SCI w Poly)
General Dynamics Information Technology, San Antonio, Texas, United States, 78208
Overview
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IT Support Specialist (TS/SCI w Poly)
role at
General Dynamics Information Technology . Job location: San Antonio, TX. This is a full-time position requiring TS/SCI with Poly clearance. Job Description
Help Desk Technician Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Responsibilities
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure What You’ll Need To Succeed
Required Experience: 0-3 years of related experience Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools Required: Security+ certification is required within 6 months of start date Security Clearance Level: TS/SCI w/ Poly Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned Location: Client Site US Citizenship Required Shift: M-F 2pm-10pm GDIT Is Your Place
401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Compensation
The likely hourly rate for this position is between $35.05 - $47.43. This is not, however, a guarantee of compensation or salary. Salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Details
Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA TX San Antonio Equal Opportunity
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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Join to apply for the
IT Support Specialist (TS/SCI w Poly)
role at
General Dynamics Information Technology . Job location: San Antonio, TX. This is a full-time position requiring TS/SCI with Poly clearance. Job Description
Help Desk Technician Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Responsibilities
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure What You’ll Need To Succeed
Required Experience: 0-3 years of related experience Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools Required: Security+ certification is required within 6 months of start date Security Clearance Level: TS/SCI w/ Poly Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned Location: Client Site US Citizenship Required Shift: M-F 2pm-10pm GDIT Is Your Place
401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Compensation
The likely hourly rate for this position is between $35.05 - $47.43. This is not, however, a guarantee of compensation or salary. Salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Details
Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA TX San Antonio Equal Opportunity
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
#J-18808-Ljbffr