Deskside IT Support

Location: Columbia MO. 65203 - No exceptions In office 100% - No exceptions Must have own reliable transportation to drive to other operational centers. This role will require driving. Must have excellent Customer Service skills Must have professional experience in helpdesk/service desk 3 + years of professional experience Must have: IOS, Windows 11, SCCM, Microsoft Intune Prefers: AirWatch MDM experience Must have a minimum of an associate's degree This role will support several office buildings within a 1-2 hr radius. Reliable transportation is required. Mileage is reimbursed. Support role of laptops, desktops, rugged laptops, and iPads: Hardware break/fix and software support, device installation and lifecycle replacement. Includes both computer equipment in our office as well as the mobile devices & equipment. Deployment, enrollment, and cellular activation for our mobile devices (iPhones & iPads). Device imaging and re-imaging to resolve issues. Inventory management for the spare equipment. Provide technical support for training classes that place in the area. Provide day-after support for any major release/update of some of our key applications. Seniority level

Not Applicable Employment type

Full-time Job function

Information Technology Industries

Staffing and Recruiting

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