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Macpower Digital Assets Edge formerly MDA Edge

Printer Technician (Print Support Specialist)

Macpower Digital Assets Edge formerly MDA Edge, Chandler, Arizona, United States, 85249

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Driving:

This position requires driving a personal vehicle for service call visits and toner/supplies delivery.

Interview Type:

Virtual initially, then in-person for final candidate selection.

Responsibilities:

Checking Service Now Tickets, answering phone calls to respond to service requests and printer supply deliveries daily.

Qualifications:

Experience with printers, some network/IT knowledge preferred.

Work Environment:

Working with Ricoh printers, moving desktop printers, delivering toner and consumables across a hospital system including remote clinics.

Physical Requirements:

Extensive walking, lifting up to 50 lbs.

Transportation:

Driving a personal vehicle to remote locations is required. Parking is free.

Key Requirements

High School Diploma or equivalent; additional education preferred.

IT Help Desk support experience (application & hardware support).

Technical training and certifications, including client certifications.

Knowledge, Skills, and Abilities

Excellent customer service skills.

Good project management and prioritization skills.

Strong technical knowledge of network and site-specific printers and products.

Working Conditions and Physical Demands

Typically office environment with adequate lighting and ventilation.

Internal and external contacts with customers, vendors, and personnel.

Work involves walking, standing, bending, reaching, lifting objects less than 20 lbs., and moderate dexterity.

Additional Details

Seniority level: Entry level.

Employment type: Contract.

Job function: Information Technology.

Industry: Staffing and Recruiting.

This job posting is active and not expired.

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