Logo
H&R Block

Experienced Tax Professional - Remote

H&R Block, Folsom, Pennsylvania, United States

Save Job

Overview

Joining H&R Block as a

Remote Tax Professional

means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. What you’ll bring to the team

Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email) Generate business growth, increase client retention, and offer additional products and services Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results Grow your tax expertise Responsibilities

Experience completing individual tax returns Experience working in a fast-paced environment Access to high speed, reliable internet Experience and skilled in technology (specifically MS Teams and Outlook) Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat Experience utilizing effective customer service techniques Analytical and problem-solving skills Successful completion of the H&R Block Tax Knowledge Assessment or equivalent High school diploma / equivalent or higher Must complete continuing education requirement and meet all other IRS and applicable state requirements Availability to work a minimum of 20 hours a week during peak tax season Skill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications/Instructions) Qualifications

Experience completing individual tax returns Experience working in a fast-paced environment Access to high speed, reliable internet Experience and skilled in technology (specifically MS Teams and Outlook) Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat Experience utilizing effective customer service techniques Analytical and problem-solving skills Enrollment in or completion of the H&R Block Income Tax Course is required unless otherwise stated Benefits

Medical coverage with well-being programs including mental health support and coaching 401k Retirement Savings Plan and Employee Stock Purchase Plan Tax prep benefit for associates, with no direct cost to you Flexible/remote opportunities and collaborative team environment The Community You Will Join

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. H&R Block is committed to building a connected culture where trust, care, and connections help everyone feel safe to bring their authentic self to work every day and belong to a larger team. If you’re looking to make an impact, H&R Block is the place for you. Important notices

Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. Sponsored Job

#J-18808-Ljbffr