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H&R Block

Experienced Tax Professional - Remote

H&R Block, Poughkeepsie, New York, United States

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Overview

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Experienced Tax Professional - Remote

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H&R Block . Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. Responsibilities

Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email) Generate business growth, increase client retention, and offer additional products and services Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results Grow your tax expertise Qualifications

Experience completing individual tax returns Experience working in a fast-paced environment Access to high speed, reliable internet Experience and skilled in technology (specifically MS Teams and Outlook) Inspire confidence in clients by communicating complex tax situations concisely via phone, email and chat Experience utilizing effective customer service techniques Analytical and problem-solving skills Successful completion of the H&R Block Tax Knowledge Assessment or equivalent High school diploma or higher Must complete continuing education requirements and meet all IRS and applicable state requirements Availability to work a minimum of 20 hours a week during peak tax season Skill in researching information using various tax and publication tools (e.g., IRS Publications/Instructions) Preferred/Additional Considerations

CPA or Enrolled Agent certification Experience completing complex tax returns 5+ years of experience in accounting, finance, bookkeeping or tax Experience conducting virtual tax interviews that create confidence in clients Tax planning and audit support experience Sales and/or marketing experience Benefits

Medical coverage and mental health support 401k retirement savings plan and employee stock purchase plan Tax prep benefit for associates Flexible/remote opportunities and collaborative teams Company

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is not a guarantee of employment. Pay Range: $16.50/Hr. – $80.00/Hr. Local minimum wage laws apply. Final pay decisions depend on experience, education, skill, and location.

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