NCG Hospitality
Overview
Hotel Night Auditor, Moxy Madison Downtown
Join a 2025 USA Today Top Workplace Winner! Starting at $17.00 / hour, experienced candidates may qualify for a higher wage. Flexible availability required on Monday to Friday, weekends are a must, and holidays are required. Open to overnight shifts. All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork, and shift reports related to the property's business transactions.
1000 SIGN-ON BONUS
Responsibilities
Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records
Greet and interact with guests in a warm, friendly, and professional manner
Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
Make reservations, check-in and check-out guests, process payments
Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
Ensure guest and property safety by knowing all safety, security, and emergency procedures
What does success look like in this role?
Ability to work overnight from 11:00 p.m. until 7:00 a.m.
Understanding of general accounting practices and ability to compile facts and figures
Strong oral and written communication and interpersonal skills
Motivated to maintain excellent customer service reputation
Strong attention to detail, organization, and follow-up abilities
Ability to be patient and creatively problem solve
Qualifications & Benefits What Will You Get At NCG Hospitality?
The Moxy Madison Downtown is proudly managed by NCG Hospitality, an award-winning, family-owned third-generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.
Career Development
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day earn bonuses for going above and beyond to support team and guests
Everyone Sells earn cash for bringing in business to our properties
Paid Volunteer hours Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options
Referral bonus earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is proud to be an Equal Opportunity Employer.
Compensation:
$17.00 per hour
#J-18808-Ljbffr
Join a 2025 USA Today Top Workplace Winner! Starting at $17.00 / hour, experienced candidates may qualify for a higher wage. Flexible availability required on Monday to Friday, weekends are a must, and holidays are required. Open to overnight shifts. All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork, and shift reports related to the property's business transactions.
1000 SIGN-ON BONUS
Responsibilities
Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records
Greet and interact with guests in a warm, friendly, and professional manner
Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
Make reservations, check-in and check-out guests, process payments
Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
Ensure guest and property safety by knowing all safety, security, and emergency procedures
What does success look like in this role?
Ability to work overnight from 11:00 p.m. until 7:00 a.m.
Understanding of general accounting practices and ability to compile facts and figures
Strong oral and written communication and interpersonal skills
Motivated to maintain excellent customer service reputation
Strong attention to detail, organization, and follow-up abilities
Ability to be patient and creatively problem solve
Qualifications & Benefits What Will You Get At NCG Hospitality?
The Moxy Madison Downtown is proudly managed by NCG Hospitality, an award-winning, family-owned third-generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.
Career Development
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day earn bonuses for going above and beyond to support team and guests
Everyone Sells earn cash for bringing in business to our properties
Paid Volunteer hours Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options
Referral bonus earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is proud to be an Equal Opportunity Employer.
Compensation:
$17.00 per hour
#J-18808-Ljbffr