Alpine Bank
Personal Banking Representative I - Aspen
Join to apply for the
Personal Banking Representative I - Aspen
role at
Alpine Bank Description: General Purpose The Personal Banking Representative (PBR) I provides excellent customer service by establishing a working relationship with internal and external customers through effective communication. They have developed proficiency in all duties and functions related to Customer Service Representative. Essential Duties/Responsibilities: Practices exceptional service with customers using available training programs and measurement tools. Proficiency in deposit processing duties including cash handling and cash drawer balancing. Uses numerous software applications to accomplish daily tasks with minimal errors. Understands the features and benefits of Alpine Bank consumer and business products and services. Completes New Accounts training; opens and maintains consumer and commercial bank accounts for Alpine Bank customers. Demonstrates proficiency in the following operational functions: wires, endorsements, basic bookkeeping, ATM settlement, vault balancing, vault cash ordering, safe deposit box entry/exit functions, and basic fraud detection and location security. Generates correspondence to secure additional customer information to resolve customer concerns. Regular and reliable on-site attendance is required as an essential function of this position. Performs other duties as assigned. Job Qualifications: Knowledge, Skills, and Ability: A customer service oriented individual with excellent written and verbal communication skills. Problem solving and analytical ability. Good time management skills. Ability to manage multiple tasks in a fast-paced environment. Works well in a team environment. Basic mathematical and cash handling skills. Basic keyboard navigation ability. Education or Formal Training: No specific education or formal training required. Possession of, or ability to obtain, a valid State of Colorado Driver's License is required. Experience: Some customer service experience a plus. An entry-level position requiring little or no banking experience. Previous cash handling and/or customer service experience preferred. Working Conditions: Working Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Prolonged periods of standing and/or sitting. Ability to function in a fast-paced environment. May include some weekend and evening hours. Occasional travel may be required. Physical Activities: These are representative of those which must be met to successfully perform the essential functions of this job. Physical demands standing for long periods of time, good eyesight and hand/finger dexterity, and ability to handle some mental stress when dealing with upset customers. May spend significant time doing computer work while occasionally needing to travel for conferences or meetings. Starting Rate of Pay is from $22.00 to $27.00 per hour, depending on experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. Alpine Bank promotes a drug free workplace. Pre-employment drug testing and background check are required. We are an Equal Opportunity Employer. Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity/Religion/National Origin. Member FDIC
#J-18808-Ljbffr
Join to apply for the
Personal Banking Representative I - Aspen
role at
Alpine Bank Description: General Purpose The Personal Banking Representative (PBR) I provides excellent customer service by establishing a working relationship with internal and external customers through effective communication. They have developed proficiency in all duties and functions related to Customer Service Representative. Essential Duties/Responsibilities: Practices exceptional service with customers using available training programs and measurement tools. Proficiency in deposit processing duties including cash handling and cash drawer balancing. Uses numerous software applications to accomplish daily tasks with minimal errors. Understands the features and benefits of Alpine Bank consumer and business products and services. Completes New Accounts training; opens and maintains consumer and commercial bank accounts for Alpine Bank customers. Demonstrates proficiency in the following operational functions: wires, endorsements, basic bookkeeping, ATM settlement, vault balancing, vault cash ordering, safe deposit box entry/exit functions, and basic fraud detection and location security. Generates correspondence to secure additional customer information to resolve customer concerns. Regular and reliable on-site attendance is required as an essential function of this position. Performs other duties as assigned. Job Qualifications: Knowledge, Skills, and Ability: A customer service oriented individual with excellent written and verbal communication skills. Problem solving and analytical ability. Good time management skills. Ability to manage multiple tasks in a fast-paced environment. Works well in a team environment. Basic mathematical and cash handling skills. Basic keyboard navigation ability. Education or Formal Training: No specific education or formal training required. Possession of, or ability to obtain, a valid State of Colorado Driver's License is required. Experience: Some customer service experience a plus. An entry-level position requiring little or no banking experience. Previous cash handling and/or customer service experience preferred. Working Conditions: Working Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Prolonged periods of standing and/or sitting. Ability to function in a fast-paced environment. May include some weekend and evening hours. Occasional travel may be required. Physical Activities: These are representative of those which must be met to successfully perform the essential functions of this job. Physical demands standing for long periods of time, good eyesight and hand/finger dexterity, and ability to handle some mental stress when dealing with upset customers. May spend significant time doing computer work while occasionally needing to travel for conferences or meetings. Starting Rate of Pay is from $22.00 to $27.00 per hour, depending on experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. Alpine Bank promotes a drug free workplace. Pre-employment drug testing and background check are required. We are an Equal Opportunity Employer. Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity/Religion/National Origin. Member FDIC
#J-18808-Ljbffr