First Financial Bank
Consumer Banker II (Rising Sun)
First Financial Bank, Rising Sun, Indiana, United States, 47040
Overview
Join to apply for the
Consumer Banker II (Rising Sun)
role at
First Financial Bank . We do the right things, right now. We do them in a way that is relevant to our clients. If you are interested and qualified for this role, we invite you to apply. The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Responsibilities
Perform necessary functions to open accounts and perform maintenance. Run a Teller drawer as deemed necessary by management. Support client engagement through active calling, client conversations, and follow up. Engage in daily activities aligned with The First Financial Bank Experience (FFB Experience), partnering with appropriate internal constituencies to bring appropriate level of expertise to the client (service or solution related). Ensure client follow up calls are conducted within the proper time frame. Maintain all operational and risk management standards. Perform other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers in line with First Financials Mission and Values. Adhere to all compliance and regulatory procedures. Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill clients’ financial needs and provide a first-class client experience. Function as the client’s personal trusted advisor by adding value and building deep client relationships using the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business to assist clients in meeting their financial needs. Provide digital assistance and service for clients establishing or needing support in utilizing the bank’s online offering. Stay informed on all bank products, processes and procedures, with emphasis on the more complex areas. Minimum Knowledge, Skills, and Abilities
3-4 years of client service experience in a retail environment. 3-4 years of sales and service experience with a track record of achieving sales and service goals in a retail environment. High school diploma or GED required. Notary authorization may be obtained. Strong bank product knowledge and solid sales skills. Preferred Knowledge and Skills
Associate’s or Bachelor’s degree is preferred and/or an equivalent combination of education and work experience in sales. Level of Complexity and Scope
Ability to serve a wide variety of client needs according to bank policy and procedures. Ability to lead teams as needed. Degree of Independence and Decision-Making
Works with limited supervision and follows established guidelines; applies guidelines with proficiency. Collaborates with a senior role or Supervisor. Uses subject-matter expertise to advise others. Physical Requirements
Occasionally lifts and carries up to 50 lbs. Frequently lifts and carries up to 10 lbs., and frequently sits, stands, walks and drives. Compliance and Certifications
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, and related First Financial Bank policies and procedures, including Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements. Development and Training: various Consumer Banking Certifications including: Business Management Tool, Regulatory, Risk, Legal & Fraud, Estates, Trusts & Power of Attorney, Underwriting & Processing, Tax Returns, Financial Statements & Schedules, and more. Benefits
We have relevant, thoughtful benefits and programs that support every aspect of our associates\' holistic wellbeing. Please review our Benefits Guide. EEO and Employment Information
Incentive eligibility: All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. We are an E-Verify Employer. At First Financial Bank, our mission is to be the best bank to do business with, the best place to work, and the best financial partner for our shareholders and the communities we serve. We are guided by core values: Doing the right thing, Teamwork, Mutual respect, Wellbeing, and Excellence. We are committed to diversity, inclusion, and collaboration, and growth matters here.
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Join to apply for the
Consumer Banker II (Rising Sun)
role at
First Financial Bank . We do the right things, right now. We do them in a way that is relevant to our clients. If you are interested and qualified for this role, we invite you to apply. The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Responsibilities
Perform necessary functions to open accounts and perform maintenance. Run a Teller drawer as deemed necessary by management. Support client engagement through active calling, client conversations, and follow up. Engage in daily activities aligned with The First Financial Bank Experience (FFB Experience), partnering with appropriate internal constituencies to bring appropriate level of expertise to the client (service or solution related). Ensure client follow up calls are conducted within the proper time frame. Maintain all operational and risk management standards. Perform other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers in line with First Financials Mission and Values. Adhere to all compliance and regulatory procedures. Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill clients’ financial needs and provide a first-class client experience. Function as the client’s personal trusted advisor by adding value and building deep client relationships using the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business to assist clients in meeting their financial needs. Provide digital assistance and service for clients establishing or needing support in utilizing the bank’s online offering. Stay informed on all bank products, processes and procedures, with emphasis on the more complex areas. Minimum Knowledge, Skills, and Abilities
3-4 years of client service experience in a retail environment. 3-4 years of sales and service experience with a track record of achieving sales and service goals in a retail environment. High school diploma or GED required. Notary authorization may be obtained. Strong bank product knowledge and solid sales skills. Preferred Knowledge and Skills
Associate’s or Bachelor’s degree is preferred and/or an equivalent combination of education and work experience in sales. Level of Complexity and Scope
Ability to serve a wide variety of client needs according to bank policy and procedures. Ability to lead teams as needed. Degree of Independence and Decision-Making
Works with limited supervision and follows established guidelines; applies guidelines with proficiency. Collaborates with a senior role or Supervisor. Uses subject-matter expertise to advise others. Physical Requirements
Occasionally lifts and carries up to 50 lbs. Frequently lifts and carries up to 10 lbs., and frequently sits, stands, walks and drives. Compliance and Certifications
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, and related First Financial Bank policies and procedures, including Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements. Development and Training: various Consumer Banking Certifications including: Business Management Tool, Regulatory, Risk, Legal & Fraud, Estates, Trusts & Power of Attorney, Underwriting & Processing, Tax Returns, Financial Statements & Schedules, and more. Benefits
We have relevant, thoughtful benefits and programs that support every aspect of our associates\' holistic wellbeing. Please review our Benefits Guide. EEO and Employment Information
Incentive eligibility: All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. We are an E-Verify Employer. At First Financial Bank, our mission is to be the best bank to do business with, the best place to work, and the best financial partner for our shareholders and the communities we serve. We are guided by core values: Doing the right thing, Teamwork, Mutual respect, Wellbeing, and Excellence. We are committed to diversity, inclusion, and collaboration, and growth matters here.
#J-18808-Ljbffr