Rudin
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Resident Manager
role at
Rudin . THE COMPANY: Founded in 1925 by Samuel Rudin with an unwavering commitment to building New York City, Rudin is a real estate company focused on cultivating and enriching communities, with a strong emphasis on sustainability, technology, and forward-thinking design. Overview
Rudin, as agent, seeks a Resident Manager to oversee facilities operations and personnel management for one or more assets with a combined unit count of 50-300 units. The ideal candidate will have extensive experience managing buildings in the Manhattan submarket. This role reports to the Senior Resident Manager, or a General Facilities Manager, and will have between 5 and 15 direct reports in roles ranging from Porter to Assistant Resident Manager. This is a 32BJ union position. The Resident Manager is required to live onsite. Responsibilities
Manages a team of 32BJ staff; trains and develops new hires and team members Partners with the General Manager or Senior Community Manager to deliver a high level of customer service Oversees preventative maintenance; building system reviews; work orders and logs; seasonal maintenance, including snow removal; unit turnovers; and improvements across residential units and some commercial spaces Closely manages maintenance budget and financial controls. Manages timely invoicing from vendors. Works closely with AP and accounting to facilitate a smooth payment process Adheres to all regulatory requirements and conducts monthly inspections of all buildings and grounds to ensure compliance with governmental policies and procedures Ensures safety standards, safe work practices, and emergency responses are maintained; is responsible for the safety of residents and resident spaces Builds and maintains harmonious resident relations through delivering excellent, consistent service and timely repairs while upholding Fair Housing practices Maintains tools, equipment, and workspaces to ensure they are in proper working order Communicates and reports to Head of Facilities any matters regarding liability and risk management issues at the property as well as any suggestions to improve or enhance quality of life issues for our residents Oversees apartment turnover scheduling for move-ins, move-outs, and transfers Accurately manages vacant turn dates using Yardi software Manages Move in-Move out process as per policy, including timely inspections and notifications Maintains the utmost confidentiality of all resident, client, and staff information Maintains and monitors a written property maintenance and preventive maintenance program and oversees the implementation of same maintenance projects and staff Periodically inspects vacated apartments and common areas with front of house for quality control Partners with Engineering team on safety and training initiatives Is available to respond to escalated maintenance emergencies at any time needed Additional responsibilities and expectations
Ensures full compliance with the collective bargaining agreement, timekeeping, scheduling and attendance rules in coordination with HR and the SRM or GFM Codes purchase orders and invoices accurately, tracks spend against approved budgets and explains variances to the SRM or GFM Escalates liability and risk issues promptly to the SRM or GFM and provides timely updates Upholds Fair Housing practices in all interactions and communications Total Compensation
Compensation for this role is subject to the terms of the 2022 Apartment Building Agreement between the Realty Advisory Board on Labor Relations Inc. and SEIU Local 32BJ (Contract) or collective bargaining agreement in effect The annual salary for this position ranges from $100,000 - $115,000 Salary may vary based on work experience, market conditions, and qualifications/training Rudin is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Rudin makes hiring decisions based solely on qualifications, merit, and business needs at the time. Qualifications
Requirements
5+ years of experience in an apartment maintenance leadership role managing union employees High school diploma; Bachelor’s degree preferred Knowledge of NYC building codes, regulations, and violations Working knowledge of building operations (steam boilers, electrical, elevator, scopes of work for repairs, etc.) Strong communication, interpersonal, and problem-solving skills Strong organizational, time-management, and supervisory skills with attention to detail Ability to manage multiple projects, exercise independent judgment and work independently Proficient in Microsoft Word, Excel and Outlook, and experience with Yardi software Ability to navigate both Microsoft Teams and Zoom apps Budget experience, i.e. PO’s, GL codes, variance explanations Location: New York, NY Note: This description reflects the role as described by Rudin and may be updated. If you believe this posting is inaccurate or outdated, please contact Rudin directly.
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Resident Manager
role at
Rudin . THE COMPANY: Founded in 1925 by Samuel Rudin with an unwavering commitment to building New York City, Rudin is a real estate company focused on cultivating and enriching communities, with a strong emphasis on sustainability, technology, and forward-thinking design. Overview
Rudin, as agent, seeks a Resident Manager to oversee facilities operations and personnel management for one or more assets with a combined unit count of 50-300 units. The ideal candidate will have extensive experience managing buildings in the Manhattan submarket. This role reports to the Senior Resident Manager, or a General Facilities Manager, and will have between 5 and 15 direct reports in roles ranging from Porter to Assistant Resident Manager. This is a 32BJ union position. The Resident Manager is required to live onsite. Responsibilities
Manages a team of 32BJ staff; trains and develops new hires and team members Partners with the General Manager or Senior Community Manager to deliver a high level of customer service Oversees preventative maintenance; building system reviews; work orders and logs; seasonal maintenance, including snow removal; unit turnovers; and improvements across residential units and some commercial spaces Closely manages maintenance budget and financial controls. Manages timely invoicing from vendors. Works closely with AP and accounting to facilitate a smooth payment process Adheres to all regulatory requirements and conducts monthly inspections of all buildings and grounds to ensure compliance with governmental policies and procedures Ensures safety standards, safe work practices, and emergency responses are maintained; is responsible for the safety of residents and resident spaces Builds and maintains harmonious resident relations through delivering excellent, consistent service and timely repairs while upholding Fair Housing practices Maintains tools, equipment, and workspaces to ensure they are in proper working order Communicates and reports to Head of Facilities any matters regarding liability and risk management issues at the property as well as any suggestions to improve or enhance quality of life issues for our residents Oversees apartment turnover scheduling for move-ins, move-outs, and transfers Accurately manages vacant turn dates using Yardi software Manages Move in-Move out process as per policy, including timely inspections and notifications Maintains the utmost confidentiality of all resident, client, and staff information Maintains and monitors a written property maintenance and preventive maintenance program and oversees the implementation of same maintenance projects and staff Periodically inspects vacated apartments and common areas with front of house for quality control Partners with Engineering team on safety and training initiatives Is available to respond to escalated maintenance emergencies at any time needed Additional responsibilities and expectations
Ensures full compliance with the collective bargaining agreement, timekeeping, scheduling and attendance rules in coordination with HR and the SRM or GFM Codes purchase orders and invoices accurately, tracks spend against approved budgets and explains variances to the SRM or GFM Escalates liability and risk issues promptly to the SRM or GFM and provides timely updates Upholds Fair Housing practices in all interactions and communications Total Compensation
Compensation for this role is subject to the terms of the 2022 Apartment Building Agreement between the Realty Advisory Board on Labor Relations Inc. and SEIU Local 32BJ (Contract) or collective bargaining agreement in effect The annual salary for this position ranges from $100,000 - $115,000 Salary may vary based on work experience, market conditions, and qualifications/training Rudin is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Rudin makes hiring decisions based solely on qualifications, merit, and business needs at the time. Qualifications
Requirements
5+ years of experience in an apartment maintenance leadership role managing union employees High school diploma; Bachelor’s degree preferred Knowledge of NYC building codes, regulations, and violations Working knowledge of building operations (steam boilers, electrical, elevator, scopes of work for repairs, etc.) Strong communication, interpersonal, and problem-solving skills Strong organizational, time-management, and supervisory skills with attention to detail Ability to manage multiple projects, exercise independent judgment and work independently Proficient in Microsoft Word, Excel and Outlook, and experience with Yardi software Ability to navigate both Microsoft Teams and Zoom apps Budget experience, i.e. PO’s, GL codes, variance explanations Location: New York, NY Note: This description reflects the role as described by Rudin and may be updated. If you believe this posting is inaccurate or outdated, please contact Rudin directly.
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