Paychex
Sr Service Partner - Insurance Services, H&B
Paychex, St. Petersburg, Florida, United States, 33739
Sr Service Partner - Insurance Services, H&B
Join to apply for the
Sr Service Partner - Insurance Services, H&B
role at
Paychex Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Overview
Works independently to provide customer service for multiple Paychex products. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with Paychex policies and procedures. Proactively educates and informs clients, and initiates improvements based on client feedback. Responsibilities
Cultivates strong relationships with key clients and internal and external partners to deliver advanced quality service Consults with clients and other partners to identify opportunities to enhance the Paychex service experience Maintains an advanced working knowledge of multiple Paychex products, as well as industry practices and procedures Identifies and implements opportunities for process improvements on a large scale Demonstrates advanced skill level with system and software packages, including HRIS, Salesforce, Flex, Core Advanced, and ORS May represent the team on projects and initiatives Serves as a mentor for less experienced teammates Documents all interactions and uses the information to improve service Qualifications
Bachelor's Degree - Preferred Relevant Insurance License This role requires you to be eligible for applicable insurance licensing in all 50 states, which may involve an enhanced background check. Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $22.16 - $34.83/hr. Live the Paychex Values
Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. What's in it for you?
We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more. We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best. We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career. We value your perspective: Our company culture reflects the diversity of our employees. We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion.
#J-18808-Ljbffr
Join to apply for the
Sr Service Partner - Insurance Services, H&B
role at
Paychex Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Overview
Works independently to provide customer service for multiple Paychex products. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with Paychex policies and procedures. Proactively educates and informs clients, and initiates improvements based on client feedback. Responsibilities
Cultivates strong relationships with key clients and internal and external partners to deliver advanced quality service Consults with clients and other partners to identify opportunities to enhance the Paychex service experience Maintains an advanced working knowledge of multiple Paychex products, as well as industry practices and procedures Identifies and implements opportunities for process improvements on a large scale Demonstrates advanced skill level with system and software packages, including HRIS, Salesforce, Flex, Core Advanced, and ORS May represent the team on projects and initiatives Serves as a mentor for less experienced teammates Documents all interactions and uses the information to improve service Qualifications
Bachelor's Degree - Preferred Relevant Insurance License This role requires you to be eligible for applicable insurance licensing in all 50 states, which may involve an enhanced background check. Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $22.16 - $34.83/hr. Live the Paychex Values
Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. What's in it for you?
We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more. We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best. We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career. We value your perspective: Our company culture reflects the diversity of our employees. We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion.
#J-18808-Ljbffr