Avenue5 Residential
Overview
Job Title: Floating Leasing Consultant
Salary: $22 per hour
We’re looking for a talented leasing consultant who will coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant interacts directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Responsibilities
Focus on the needs of others by listening, understanding, and showing empathy and respect; provide excellent customer service to prospective and current residents.
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork and processes.
Ensure model apartments are in touring condition and orient prospective and current residents to the property.
Process renewal paperwork and deliver documentation to current residents monthly.
Maintain accurate records of traffic activity and enter data into the computer; follow up with prospective residents via phone, mail or email.
Convert phone inquiries into scheduled property tours and inspect apartments prior to move-ins to ensure move-in readiness with maintenance coordination.
Create and maintain confidential resident files and review move-in paperwork with new residents.
Complete weekly leasing reports and ensure all open/close procedures are performed daily.
Assist with resident relations during tenancy, handle requests promptly, and perform clerical duties as needed.
Shop competitor properties and assist with safety, cleanliness, and timely work order processing.
Support management with administrative tasks, and assist with planning resident activities to boost retention.
Comply with all company policies, health and safety rules, and applicable laws; perform other duties as assigned.
Education and Experience
High school diploma is required.
Minimum of one year of previous sales experience is preferred.
One year of previous residential leasing experience is preferred.
Skills and Requirements
Excellent customer service and interpersonal skills with the ability to relate to others.
Prior experience in Yardi Voyager or another equivalent system is preferred.
Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Strong interpersonal skills to communicate with all levels of management; ability to handle confidential matters.
Ability to work independently and prioritize in a fast-paced environment with a sense of urgency.
Strong written and verbal communication; ability to navigate technical concerns with detail and accuracy.
English literacy (read, write, comprehend, and speak).
Proficiency with general office equipment and a valid driver’s license with clean driving record and current auto insurance.
Commitment to safety requirements and completion of Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment.
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay, basic life insurance, and 401(k) with matching contributions.
Mental and emotional wellness: Generous time-off plan including 10 paid holidays (community service day and birthday).
Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.
Company Values
Put people and partnerships first
Empower associates
Focus on solutions
Champion ideas that accelerate success
Deliver proof over promises
Note: This description reflects the current duties and requirements and is not intended to create a contract. We are an equal opportunity employer and value diversity in our workforce.
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Salary: $22 per hour
We’re looking for a talented leasing consultant who will coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant interacts directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Responsibilities
Focus on the needs of others by listening, understanding, and showing empathy and respect; provide excellent customer service to prospective and current residents.
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork and processes.
Ensure model apartments are in touring condition and orient prospective and current residents to the property.
Process renewal paperwork and deliver documentation to current residents monthly.
Maintain accurate records of traffic activity and enter data into the computer; follow up with prospective residents via phone, mail or email.
Convert phone inquiries into scheduled property tours and inspect apartments prior to move-ins to ensure move-in readiness with maintenance coordination.
Create and maintain confidential resident files and review move-in paperwork with new residents.
Complete weekly leasing reports and ensure all open/close procedures are performed daily.
Assist with resident relations during tenancy, handle requests promptly, and perform clerical duties as needed.
Shop competitor properties and assist with safety, cleanliness, and timely work order processing.
Support management with administrative tasks, and assist with planning resident activities to boost retention.
Comply with all company policies, health and safety rules, and applicable laws; perform other duties as assigned.
Education and Experience
High school diploma is required.
Minimum of one year of previous sales experience is preferred.
One year of previous residential leasing experience is preferred.
Skills and Requirements
Excellent customer service and interpersonal skills with the ability to relate to others.
Prior experience in Yardi Voyager or another equivalent system is preferred.
Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Strong interpersonal skills to communicate with all levels of management; ability to handle confidential matters.
Ability to work independently and prioritize in a fast-paced environment with a sense of urgency.
Strong written and verbal communication; ability to navigate technical concerns with detail and accuracy.
English literacy (read, write, comprehend, and speak).
Proficiency with general office equipment and a valid driver’s license with clean driving record and current auto insurance.
Commitment to safety requirements and completion of Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment.
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay, basic life insurance, and 401(k) with matching contributions.
Mental and emotional wellness: Generous time-off plan including 10 paid holidays (community service day and birthday).
Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.
Company Values
Put people and partnerships first
Empower associates
Focus on solutions
Champion ideas that accelerate success
Deliver proof over promises
Note: This description reflects the current duties and requirements and is not intended to create a contract. We are an equal opportunity employer and value diversity in our workforce.
#J-18808-Ljbffr