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Colwen Management Inc

Housekeeping Inspector - Residence Inn Portsmouth

Colwen Management Inc, Portsmouth, New Hampshire, United States, 00215

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Housekeeping Inspector - Residence Inn Portsmouth Requisition Number : HOUSE003924

Posted : September 25, 2025

Full-Time

Locations Residence Inn by Marriott Downtown/Waterfront Portsmouth, NH 03801, USA

Description Residence Inn Portsmouth, a Colwen Hotels property, is looking for a friendly, detail-oriented Housekeeping Inspector to join our team! In this role you will be responsible for touring and inspecting guestrooms and public space in accordance with company and brand standards. To be successful in this role you should have a solid understanding of hotel housekeeping operations and possess strong leadership skills.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

Tour and inspect rooms daily and monitor for property cleanliness, safety and security, product quality and exceptional service throughout

Notify maintenance department of needed maintenance or repairs

Ensure room meets hotel standards

Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels

Ensure housekeeping associates have adequate supplies and carts are neatly packed and organized

Verify number of associates to number of rooms.

Assign specific responsibilities to associates

Identify vacant rooms to be cleaned first on boards

Check vacant ready rooms to verify actual status

Record performance check as guests check out throughout day

Check rooms for arriving VIPs

Report unserviceable rooms to General Manager/ Executive Housekeeper

Assist housekeeping associates in duties as needed

Provide support to the hotel leadership

Work to continuously improve guest satisfaction scores

Perform other duties as assigned

Requirements:

Prior related work experience, hotel experience preferred

Specific brand knowledge is a plus

Excellent interpersonal and communication skills

Strong supervisory and leadership skills

Excellent time management and organizational skills

Proficient in English language/Bilingual is a plus

Ability to learn new computer software programs and operate the property management system

Familiar with common computer software programs

Willingness to work 7-day rotational work schedule including weekends and holidays

We’ve got you covered: Benefits & Perks

Medical Insurance with Company-Funded HRA

Vision Insurance

Flexible Spending Accounts

Wide-Array of Supplemental Insurance Offerings

Paid Time Off Programs

Employee Assistance Program

401K Plan – Traditional & Roth Options with Employer Match

Hotel Discount Travel Program for Associates & Family

Exclusive Associate Discounts – Travel, Entertainment, & Retail

Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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