1st Community Credit Union
Member Service Representative Lead
1st Community Credit Union, Sparta, Wisconsin, United States, 54656
Overview
Join our Team as a Member Service Representative Lead! About Us:
1st Community Credit Union is a thriving mid-sized financial institution serving 14 counties across Western Wisconsin from three convenient branches. Join us in a workplace that values teamwork, balance, and a strong commitment to the communities we serve. Position:
Full Time (40 hours/week) Member Service Representative Lead Location:
Sparta Office As the Member Service Representative Lead, you\'ll be at the heart of our Sparta Branch Operations. As the lead some of your responsibilities will be: Mentor and support Member Service Representatives; provide guidance, coaching, and training. Serve as a go-to resource for addressing complex or escalated member issues with professionalism and care. Handle opening accounts, processing transactions, and recommending credit union products and services in a manner consistent with our policies. Responsibilities
Mentor and support Member Service Representatives; provide guidance, coaching, and training. Serve as a go-to resource for addressing complex or escalated member issues with professionalism and care. Handle opening accounts, processing transactions, and recommending credit union products and services in a manner consistent with our policies. Qualifications
2+ years of banking experience required Proven sales experience Leadership or training experience is preferred Benefits
Health, dental, and vision insurance Voluntary coverage options for accident, critical illness, and cancer 401K plan with matching (up to 5%) Life insurance, long-term disability coverage, paid holidays and educational reimbursement. Generous vacation, personal and sick time pay Our Culture & Values
We foster a culture of
Community, Communication, Courage, and Collaboration . We strive for continuous development and aim to deliver a standout member experience with every interaction. Why You\'ll Love Working Here
At 1st Community Credit Union, you\'ll be part of something much bigger than a job. Supported by a culture rooted in community, collaboration, and purpose, you\'ll thrive in a workplace that values work/life balance and truly invests in you. Our robust benefits listed above demonstrate that your well-being matters. Most importantly, your day-to-day contributions will make a meaningful impact. Every interaction strengthens our cooperative mission of "People Helping People," and together, we\'ll serve our members, empower one another, and grow-professionally and personally. If you\'re looking for a role where your work has meaning, your growth is supported, and your colleagues become your team, you\'ll find your place here.
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Join our Team as a Member Service Representative Lead! About Us:
1st Community Credit Union is a thriving mid-sized financial institution serving 14 counties across Western Wisconsin from three convenient branches. Join us in a workplace that values teamwork, balance, and a strong commitment to the communities we serve. Position:
Full Time (40 hours/week) Member Service Representative Lead Location:
Sparta Office As the Member Service Representative Lead, you\'ll be at the heart of our Sparta Branch Operations. As the lead some of your responsibilities will be: Mentor and support Member Service Representatives; provide guidance, coaching, and training. Serve as a go-to resource for addressing complex or escalated member issues with professionalism and care. Handle opening accounts, processing transactions, and recommending credit union products and services in a manner consistent with our policies. Responsibilities
Mentor and support Member Service Representatives; provide guidance, coaching, and training. Serve as a go-to resource for addressing complex or escalated member issues with professionalism and care. Handle opening accounts, processing transactions, and recommending credit union products and services in a manner consistent with our policies. Qualifications
2+ years of banking experience required Proven sales experience Leadership or training experience is preferred Benefits
Health, dental, and vision insurance Voluntary coverage options for accident, critical illness, and cancer 401K plan with matching (up to 5%) Life insurance, long-term disability coverage, paid holidays and educational reimbursement. Generous vacation, personal and sick time pay Our Culture & Values
We foster a culture of
Community, Communication, Courage, and Collaboration . We strive for continuous development and aim to deliver a standout member experience with every interaction. Why You\'ll Love Working Here
At 1st Community Credit Union, you\'ll be part of something much bigger than a job. Supported by a culture rooted in community, collaboration, and purpose, you\'ll thrive in a workplace that values work/life balance and truly invests in you. Our robust benefits listed above demonstrate that your well-being matters. Most importantly, your day-to-day contributions will make a meaningful impact. Every interaction strengthens our cooperative mission of "People Helping People," and together, we\'ll serve our members, empower one another, and grow-professionally and personally. If you\'re looking for a role where your work has meaning, your growth is supported, and your colleagues become your team, you\'ll find your place here.
#J-18808-Ljbffr