Bhphotovideo
Burlington Returns Research Solutions Associate
Bhphotovideo, Burlington, New Jersey, us, 08016
Burlington Returns Research Solutions Associate
Location: 290 Daniels Way, Burlington, NJ 08016, USA Job Description
Posted Wednesday, November 13, 2024 at 5:00 AM | Expired Friday, November 22, 2024 at 4:59 AM At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices. B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy environment. Make your move to B&H today! Overview
The Returns Problem Solver is a vital part of the Returns department. They will examine and test returned IT related items and miscellaneous product for any defects or issue, record items status in the Warehouse Management system, investigate discrepancies in customer and vendor communications, and track returned product flow through Pick Module, Shipping or Racking departments. The Returns Problem Solver will write up descriptions, document any scratches or dents if found, and determine its grading for resale if no issues are noticed. They will work with manufacturers to address defects if/when identified. Responsibilities
Troubleshooting all issues that arise in the Returns department with merchandise Research product information to conduct investigations on discrepancies Ensure there is always quality testing in the warehouse Documents complaints from customers and vendors such as missing packing slips or missing bar codes Determine condition of equipment and assign proper grades for resale Maintain accurate descriptions and notes Additional Responsibilities
As assigned by the manager Knowledge, Skills and Abilities
Must be able to multitask and work in busy warehouse environment Extended periods of standing/walking Ability to resolve pallet math and strong attention to detail and analytical thinking Strong computer knowledge is required Must be able to operate a hand scanner to enter data into a Warehouse Management system Education, Experience and Licenses
Extensive knowledge of new & used electronics, computers and DVR/MVR boxes Minimum 2 years experience in a Warehouse High school diploma or equivalent required • Prior problem solving in warehouse experience needed Physical Environment
Warehouse Environment Schedule
Monday - Thursday, 9am - 6pm AND Friday, 9am-3pm Eligibility contingent upon background screening We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know. 290 Daniels Way, Burlington, NJ 08016, USA
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Location: 290 Daniels Way, Burlington, NJ 08016, USA Job Description
Posted Wednesday, November 13, 2024 at 5:00 AM | Expired Friday, November 22, 2024 at 4:59 AM At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices. B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy environment. Make your move to B&H today! Overview
The Returns Problem Solver is a vital part of the Returns department. They will examine and test returned IT related items and miscellaneous product for any defects or issue, record items status in the Warehouse Management system, investigate discrepancies in customer and vendor communications, and track returned product flow through Pick Module, Shipping or Racking departments. The Returns Problem Solver will write up descriptions, document any scratches or dents if found, and determine its grading for resale if no issues are noticed. They will work with manufacturers to address defects if/when identified. Responsibilities
Troubleshooting all issues that arise in the Returns department with merchandise Research product information to conduct investigations on discrepancies Ensure there is always quality testing in the warehouse Documents complaints from customers and vendors such as missing packing slips or missing bar codes Determine condition of equipment and assign proper grades for resale Maintain accurate descriptions and notes Additional Responsibilities
As assigned by the manager Knowledge, Skills and Abilities
Must be able to multitask and work in busy warehouse environment Extended periods of standing/walking Ability to resolve pallet math and strong attention to detail and analytical thinking Strong computer knowledge is required Must be able to operate a hand scanner to enter data into a Warehouse Management system Education, Experience and Licenses
Extensive knowledge of new & used electronics, computers and DVR/MVR boxes Minimum 2 years experience in a Warehouse High school diploma or equivalent required • Prior problem solving in warehouse experience needed Physical Environment
Warehouse Environment Schedule
Monday - Thursday, 9am - 6pm AND Friday, 9am-3pm Eligibility contingent upon background screening We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know. 290 Daniels Way, Burlington, NJ 08016, USA
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