People First Service Center
CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074465
People First Service Center, Fort Myers, Florida, United States, 33916
Overview
CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074465 Date: Oct 11, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website. Requisition No: 858540 Agency: Children and Families Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074465 Child Protective Investigator Supervisor - SES Department of Children and Families Fort Myers, FL Internal Agency Only Current employees will be compensated in accordance with the DCF salary policy. Qualifications and duties follow the Florida State government hiring standards and selected criteria for the role of supervisor of child protective investigators. Responsibilities
Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children. Develop performance standards and job duty expectations with investigators, review standards and plans for continuous improvement. Communicate investigators’ compliance with these expectations on a regular basis and provide coaching by acknowledging outstanding performance and providing suggestions on areas for improvement. Evaluate employees against established standards and take any necessary steps for corrective action. Promote career development of investigators by ensuring each individual receives proper training and lead cross-training efforts on differential investigative skills. Review casework, assessments and safety plans with investigators, and provide consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation. Use management tools in information systems to monitor open cases and manage workflow for steady progress, ensuring timelines are met and backlog is prevented. Ensure CPI operations are within legislative authority and in compliance with required federal, state rules and regulations. Identify improvements and implement adjustments needed to ensure program effectiveness and efficiency. Facilitate and participate in the hiring, promoting, demoting, discipline and/or dismissal of employees. Collect, analyze, and report data regarding child protective investigations. Establish and maintain cooperative working relationships with organizations and other agencies involved with child protective investigations, such as community-based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources. Ensure effective communication with deaf or hard-of-hearing customers or companions in accordance with the ADA and/or Section 504 and manage service records and report data as needed. Qualifications
Criteria 1: A high school diploma or GED equivalent AND Four years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably); AND Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations; AND Current/Active Child Welfare Certification credentials from the Florida Certification Board AND Valid Driver License; AND Must possess operational private vehicle for use in the performance of daily work activities. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. OR Criteria 2: AA Degree or 60+ credit hours from an accredited college or university AND Two years of professional work experience (examples below) OR two years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably) AND Examples of Professional Work Experience: Guardian Ad Litem or similar Child Advocate Role, Family Support Worker, Group Home Worker, Teacher's Assistant/Aide, Family Intervention Specialist, EMT, Case Manager, Other welfare, education or medical professional jobs in high-paced, high-stress environments requiring critical decision-making. Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND Current/Active Child Welfare Certification credentials from the Florida Certification Board AND Valid Driver License; AND Must possess operational private vehicle for use in the performance of daily work activities. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. Criteria 3: A bachelor’s degree (degree conferred at time of application). Bachelor’s or master’s degree in social work or related field preferred. When applying please attach required education, certification or licensure. AND Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND Current/Active Child Welfare Certification credentials from the Florida Certification Board AND Valid Driver License; AND Must possess operational private vehicle for use in the performance of daily work activities. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. Knowledge, Skills, and Abilities
Knowledge of theories and practice of child protection, counseling, social work, investigations, and assessments. Knowledge of professional ethics relating to child protection and counseling. Knowledge of indicators of abuse and neglect. Knowledge of effective management skills. Knowledge of court procedures and legal requirements. Knowledge of data collection and analysis. Knowledge of management and supervision techniques. Knowledge of family-centered interviewing and counseling techniques. Knowledge of investigative techniques. Knowledge of interviewing and observation techniques. Skills in direct observation of investigators' abilities in interacting with families, community resources, and other department professionals. Skills in considering child development when guiding placement of children. Abilities include recognizing indicators of abuse and neglect, conducting risk and safety investigations, active listening, case file maintenance, investigative report writing, developing and implementing case plans, supervising staff, applying laws and procedures, using computer systems, understanding group dynamics, staffing cases, and conducting thorough case staffings. Physical agility tasks may include: walking across varied terrains, evacuating clients during emergencies, vision/hearing requirements, repetitive movements, bending, lifting up to 30 pounds, assisting clients and staying alert during long shifts, and driving to transport clients. Candidate Information
Must fully complete the application; include supervisor names and phone numbers for all periods of employment; explain gaps in employment; provide verifiable responses to qualifications. It is not acceptable to state “See Resume” for work history. If you experience problems applying online, call the People First Service Center at (877) 562-7287. Additional Information
This position will require night, weekend, and holiday work. It is designated as an essential position. Incumbents may be asked to work during emergencies or natural disasters and beyond normal hours. May be exposed to hazardous conditions in the field. Benefits of Working for the State of Florida: The State’s compensation package is competitive, with opportunities for advancement and professional development. Location and About
Locations include Fort Myers and multiple Florida locations; Remote / Telework options may be available About Department of Children and Families: Mission to protect the vulnerable, promote strong families, and support recovery and resiliency. Vision emphasizes a skilled workforce delivering high-quality service. Values emphasize integrity, accountability, diversity, and excellence. EEO information and selective service requirements apply. Background screening is required for employment. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer. Reasonable accommodation requests can be made through the People First Service Center. The State supports a Drug-Free workplace; all employees are subject to drug testing. Nearest Major Market: Fort Myers; Nearest Secondary Market: Cape Coral For assistance, call the People First Service Center at (877) 562-7287, Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time
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CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074465 Date: Oct 11, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website. Requisition No: 858540 Agency: Children and Families Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074465 Child Protective Investigator Supervisor - SES Department of Children and Families Fort Myers, FL Internal Agency Only Current employees will be compensated in accordance with the DCF salary policy. Qualifications and duties follow the Florida State government hiring standards and selected criteria for the role of supervisor of child protective investigators. Responsibilities
Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children. Develop performance standards and job duty expectations with investigators, review standards and plans for continuous improvement. Communicate investigators’ compliance with these expectations on a regular basis and provide coaching by acknowledging outstanding performance and providing suggestions on areas for improvement. Evaluate employees against established standards and take any necessary steps for corrective action. Promote career development of investigators by ensuring each individual receives proper training and lead cross-training efforts on differential investigative skills. Review casework, assessments and safety plans with investigators, and provide consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation. Use management tools in information systems to monitor open cases and manage workflow for steady progress, ensuring timelines are met and backlog is prevented. Ensure CPI operations are within legislative authority and in compliance with required federal, state rules and regulations. Identify improvements and implement adjustments needed to ensure program effectiveness and efficiency. Facilitate and participate in the hiring, promoting, demoting, discipline and/or dismissal of employees. Collect, analyze, and report data regarding child protective investigations. Establish and maintain cooperative working relationships with organizations and other agencies involved with child protective investigations, such as community-based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources. Ensure effective communication with deaf or hard-of-hearing customers or companions in accordance with the ADA and/or Section 504 and manage service records and report data as needed. Qualifications
Criteria 1: A high school diploma or GED equivalent AND Four years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably); AND Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations; AND Current/Active Child Welfare Certification credentials from the Florida Certification Board AND Valid Driver License; AND Must possess operational private vehicle for use in the performance of daily work activities. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. OR Criteria 2: AA Degree or 60+ credit hours from an accredited college or university AND Two years of professional work experience (examples below) OR two years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably) AND Examples of Professional Work Experience: Guardian Ad Litem or similar Child Advocate Role, Family Support Worker, Group Home Worker, Teacher's Assistant/Aide, Family Intervention Specialist, EMT, Case Manager, Other welfare, education or medical professional jobs in high-paced, high-stress environments requiring critical decision-making. Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND Current/Active Child Welfare Certification credentials from the Florida Certification Board AND Valid Driver License; AND Must possess operational private vehicle for use in the performance of daily work activities. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. Criteria 3: A bachelor’s degree (degree conferred at time of application). Bachelor’s or master’s degree in social work or related field preferred. When applying please attach required education, certification or licensure. AND Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND Current/Active Child Welfare Certification credentials from the Florida Certification Board AND Valid Driver License; AND Must possess operational private vehicle for use in the performance of daily work activities. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. Knowledge, Skills, and Abilities
Knowledge of theories and practice of child protection, counseling, social work, investigations, and assessments. Knowledge of professional ethics relating to child protection and counseling. Knowledge of indicators of abuse and neglect. Knowledge of effective management skills. Knowledge of court procedures and legal requirements. Knowledge of data collection and analysis. Knowledge of management and supervision techniques. Knowledge of family-centered interviewing and counseling techniques. Knowledge of investigative techniques. Knowledge of interviewing and observation techniques. Skills in direct observation of investigators' abilities in interacting with families, community resources, and other department professionals. Skills in considering child development when guiding placement of children. Abilities include recognizing indicators of abuse and neglect, conducting risk and safety investigations, active listening, case file maintenance, investigative report writing, developing and implementing case plans, supervising staff, applying laws and procedures, using computer systems, understanding group dynamics, staffing cases, and conducting thorough case staffings. Physical agility tasks may include: walking across varied terrains, evacuating clients during emergencies, vision/hearing requirements, repetitive movements, bending, lifting up to 30 pounds, assisting clients and staying alert during long shifts, and driving to transport clients. Candidate Information
Must fully complete the application; include supervisor names and phone numbers for all periods of employment; explain gaps in employment; provide verifiable responses to qualifications. It is not acceptable to state “See Resume” for work history. If you experience problems applying online, call the People First Service Center at (877) 562-7287. Additional Information
This position will require night, weekend, and holiday work. It is designated as an essential position. Incumbents may be asked to work during emergencies or natural disasters and beyond normal hours. May be exposed to hazardous conditions in the field. Benefits of Working for the State of Florida: The State’s compensation package is competitive, with opportunities for advancement and professional development. Location and About
Locations include Fort Myers and multiple Florida locations; Remote / Telework options may be available About Department of Children and Families: Mission to protect the vulnerable, promote strong families, and support recovery and resiliency. Vision emphasizes a skilled workforce delivering high-quality service. Values emphasize integrity, accountability, diversity, and excellence. EEO information and selective service requirements apply. Background screening is required for employment. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer. Reasonable accommodation requests can be made through the People First Service Center. The State supports a Drug-Free workplace; all employees are subject to drug testing. Nearest Major Market: Fort Myers; Nearest Secondary Market: Cape Coral For assistance, call the People First Service Center at (877) 562-7287, Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time
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