State of Florida
CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074067
State of Florida, Orlando, Florida, us, 32885
Overview
Requisition No:863502 Agency: Children and Families Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074067 Pay Plan: SES Position Number:60074067 Salary: $57,200.00 Posting Closing Date: 10/24/2025 Current employees will be compensated in accordance with the DCF salary policy. What you will do: This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty of the employee(s) in the position(s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees.
Responsibilities
Supervise, plan and direct workloads, workflows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement.
Communicates investigators’ compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.
Evaluates employees against established standards and takes any necessary steps for corrective action.
Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills.
Reviews casework, assessments, and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.
Ensures that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.
Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency.
Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees.
Collects, analyzes, and reports data regarding child protective investigations.
Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community-based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
Ensures effective communication with deaf or hard-of hearing customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
Qualifications
Criteria 1: (a) A high school diploma or GED equivalent AND
(b) Four years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably); AND
(c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND
(d) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND
(e) Valid Driver License; AND
(f) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.
OR
Criteria 2: AA Degree or 60+ credit hours from an accredited college or university AND (b) Two years of professional work experience or two years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably) AND
Examples of Professional Work Experience include Guardian Ad Litem or similar Child Advocate Role, Family Support Worker, Group Home Worker, Teacher's Assistant/Aide, Family Intervention Specialist, EMT, Case Manager, or other welfare, education or medical professional roles in high-paced environments requiring critical decision-making.
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND
Current/Active Child Welfare Certification credentials from the Florida Certification Board AND
Valid Driver License; AND
Must possess operational private vehicle for use in the performance of daily work activities. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.
Criteria 3: A bachelor’s degree (degree must be conferred at the time of application). Bachelor’s or master’s degree in social work or related field preferred. AND
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND
Current/Active Child Welfare Certification credentials from the Florida Certification Board AND
Valid Driver License; AND
Must possess operational private vehicle for use in the performance of daily work activities. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.
Knowledge, Skills, and Abilities: See separate section below for details (summary below).
Knowledge, Skills, and Abilities Knowledge of theories and practice of child protection, counseling, social work, investigations, and assessments. Knowledge of professional ethics relating to child protection and counseling. Knowledge physical and behavioral indicators of abuse and neglect. Knowledge of effective management skills. Knowledge of court procedures and legal requirements. Knowledge of methods of collecting, organizing and analyzing data. Knowledge of management and supervision techniques. Knowledge of family-centered interviewing and counseling techniques. Knowledge of investigative techniques. Knowledge of interviewing and observation techniques. Skill in direct observation of investigator's abilities in interacting appropriately with families, community resources, service providers and other department professionals. Skill in considering child development in guiding placement of children. Ability to recognize indicators of abuse and neglect. Ability to conduct risk and safety investigations. Ability to actively listen to others. Ability to maintain well-executed case files. Ability to write accurate investigative reports. Ability to develop and implement individual case plans. Ability to assess investigators' performance and develop performance improvement plans. Ability to analyze the effectiveness of service programs and identify resources or make adjustments to meet needs. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to effectively supervise staff members. Ability to understand and apply relevant laws, rules, regulations, policies, and procedures. Ability to use computer systems. Ability to demonstrate knowledge of group dynamics. Ability to staff cases. Ability to conduct thorough case staffing, and other meetings.
Physical Requirements Must be physically able and have the ability to perform the following physical agility tasks: ambulate on varied terrains, climb stairs, assist with evacuation, vision and hearing requirements, repetitive movements, lifting up to 30 pounds, driving, long shifts, and other duties as required.
Candidate Information
Candidate Profile (application) must be completed in its entirety, including supervisor names and phone numbers for all periods of employment, explanations for gaps, and verifiable responses.
Experience, education, training, knowledge, skills and/or abilities must be verifiable. Do not use \\"See Resume\\" as a work history entry.
If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
Additional Information/Requirements This position will require night, weekend, and holiday work. It has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. Incumbents may be exposed to possible hazardous conditions in the field.
Benefits and Organization Benefits of Working for the State of Florida: The State’s total compensation package for employees features a highly competitive set of employee benefits. For a complete list, visit my benefits site (site text retained, link removed).
Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government but also among the most rewarding.
Where you will work: Florida description and diversity content from original text retained with link text simplified.
About Department of Children and Families: Mission, Vision, and Values summarized from original content to maintain meaning.
Technical and compliance notes: All applicants must pass background screening including fingerprinting; EEO statement; Selective Service information; and drug-free workplace policy as stated in the original description.
Additional notices: Retiree information, direct deposit requirement, and other compliance notes retained with minimal wording.
#J-18808-Ljbffr
Requisition No:863502 Agency: Children and Families Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074067 Pay Plan: SES Position Number:60074067 Salary: $57,200.00 Posting Closing Date: 10/24/2025 Current employees will be compensated in accordance with the DCF salary policy. What you will do: This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty of the employee(s) in the position(s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees.
Responsibilities
Supervise, plan and direct workloads, workflows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement.
Communicates investigators’ compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.
Evaluates employees against established standards and takes any necessary steps for corrective action.
Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills.
Reviews casework, assessments, and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.
Ensures that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.
Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency.
Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees.
Collects, analyzes, and reports data regarding child protective investigations.
Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community-based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
Ensures effective communication with deaf or hard-of hearing customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
Qualifications
Criteria 1: (a) A high school diploma or GED equivalent AND
(b) Four years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably); AND
(c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND
(d) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND
(e) Valid Driver License; AND
(f) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.
OR
Criteria 2: AA Degree or 60+ credit hours from an accredited college or university AND (b) Two years of professional work experience or two years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably) AND
Examples of Professional Work Experience include Guardian Ad Litem or similar Child Advocate Role, Family Support Worker, Group Home Worker, Teacher's Assistant/Aide, Family Intervention Specialist, EMT, Case Manager, or other welfare, education or medical professional roles in high-paced environments requiring critical decision-making.
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND
Current/Active Child Welfare Certification credentials from the Florida Certification Board AND
Valid Driver License; AND
Must possess operational private vehicle for use in the performance of daily work activities. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.
Criteria 3: A bachelor’s degree (degree must be conferred at the time of application). Bachelor’s or master’s degree in social work or related field preferred. AND
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND
Current/Active Child Welfare Certification credentials from the Florida Certification Board AND
Valid Driver License; AND
Must possess operational private vehicle for use in the performance of daily work activities. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.
Knowledge, Skills, and Abilities: See separate section below for details (summary below).
Knowledge, Skills, and Abilities Knowledge of theories and practice of child protection, counseling, social work, investigations, and assessments. Knowledge of professional ethics relating to child protection and counseling. Knowledge physical and behavioral indicators of abuse and neglect. Knowledge of effective management skills. Knowledge of court procedures and legal requirements. Knowledge of methods of collecting, organizing and analyzing data. Knowledge of management and supervision techniques. Knowledge of family-centered interviewing and counseling techniques. Knowledge of investigative techniques. Knowledge of interviewing and observation techniques. Skill in direct observation of investigator's abilities in interacting appropriately with families, community resources, service providers and other department professionals. Skill in considering child development in guiding placement of children. Ability to recognize indicators of abuse and neglect. Ability to conduct risk and safety investigations. Ability to actively listen to others. Ability to maintain well-executed case files. Ability to write accurate investigative reports. Ability to develop and implement individual case plans. Ability to assess investigators' performance and develop performance improvement plans. Ability to analyze the effectiveness of service programs and identify resources or make adjustments to meet needs. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to effectively supervise staff members. Ability to understand and apply relevant laws, rules, regulations, policies, and procedures. Ability to use computer systems. Ability to demonstrate knowledge of group dynamics. Ability to staff cases. Ability to conduct thorough case staffing, and other meetings.
Physical Requirements Must be physically able and have the ability to perform the following physical agility tasks: ambulate on varied terrains, climb stairs, assist with evacuation, vision and hearing requirements, repetitive movements, lifting up to 30 pounds, driving, long shifts, and other duties as required.
Candidate Information
Candidate Profile (application) must be completed in its entirety, including supervisor names and phone numbers for all periods of employment, explanations for gaps, and verifiable responses.
Experience, education, training, knowledge, skills and/or abilities must be verifiable. Do not use \\"See Resume\\" as a work history entry.
If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
Additional Information/Requirements This position will require night, weekend, and holiday work. It has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. Incumbents may be exposed to possible hazardous conditions in the field.
Benefits and Organization Benefits of Working for the State of Florida: The State’s total compensation package for employees features a highly competitive set of employee benefits. For a complete list, visit my benefits site (site text retained, link removed).
Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government but also among the most rewarding.
Where you will work: Florida description and diversity content from original text retained with link text simplified.
About Department of Children and Families: Mission, Vision, and Values summarized from original content to maintain meaning.
Technical and compliance notes: All applicants must pass background screening including fingerprinting; EEO statement; Selective Service information; and drug-free workplace policy as stated in the original description.
Additional notices: Retiree information, direct deposit requirement, and other compliance notes retained with minimal wording.
#J-18808-Ljbffr