Alarm Detection Systems
Low-Voltage Alarm Service Technician
Alarm Detection Systems, Denver, Colorado, United States, 80285
Overview
Low-Voltage Alarm Service Technician at Alarm Detection Systems (ADS). This is a field service position. The Service Technician is responsible for maintenance and repairs to burglar and fire alarm systems and other related equipment for ADS customers. The technician is expected to work independently and perform all work up to ADS quality standards. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Alarm Detection Systems is an EEO employer. Essential Functions and Responsibilities
Maintain, test, and repair residential and commercial burglar alarms, access control, and CCTV systems. Diagnose and service control panels, door contacts, motion detectors, fire-initiating devices, fire notification devices, and all other equipment related to the customer’s account. Instruct the customer in the proper use of their system. Clearly document all service tickets. Maintain the ADS company vehicle, inventory, cell phone, and ADS tools. Communicate necessary information with the department manager, co-workers, and routers. Follow safe work practices to ensure a safe work environment for themselves, co-workers, and customers. Be prepared to work and drive in all types of weather conditions. Responsible for night calls on a rotating schedule. The rotation schedule will vary based on the number of techs in the department in the rotation at any given time. Read and follow all policies and procedures as outlined in the ADS Employee Handbook. Onsite duties as assigned. Punctual and adhere to attendance standards. Adhere to all company policies and procedures. Other duties as assigned by management. Education/Experience
High school diploma or equivalent is required. Technical/vocational degree or related experience is preferred. 2 years minimum experience with electronic troubleshooting is required. 2 years of basic electronics experience is required. Knowledge/Skills/Abilities
Burglar and Fire Alarm equipment knowledge. Ability to read and understand schematics. Electronic troubleshooting using digital and analog volt/ohm/amp meters. Troubleshooting skills; AC/DC voltages, field wiring, control panel diagnostics. Basic computer skills, use of a laptop and Microsoft Office. Customer service skills. Detail oriented with the ability to maintain accurate records. Self-motivated and the ability to work independently. Licenses/Certifications
Maintain a driver’s license, maintain an insurable driving record, and be capable of driving on company assignments. Company Benefits
Medical Insurance with multiple plan options Dental Insurance Vision Insurance Life Insurance Paid Parental Leave Company Vehicle Tool Allowance Program Company Cell Phone and Laptop Disability Coverage: Employer-paid Short-Term Disability; Optional Long-Term Disability 401(k) Plan with tiered employer match Paid Time Off (PTO) starting at 3 weeks per year Paid Holidays: 8 recognized holidays annually Pet Insurance Discount Employee Assistance Program (EAP) Tuition Reimbursement Company-sponsored events (friends and family welcome!) Continuous Professional Development Opportunities Employee & Friends/Family Discounts on security systems and monitoring services A fun, positive, and high-energy work environment Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting Stand Walking Lifting up to 50 lbs unassisted Carrying up to 50 lbs unassisted Pushing up to 75 lbs Pulling Climbing Balancing Stooping Kneeling Crouching Crawling Reaching Handling/Grasping Fingering Feeling Talking Hearing Tasting/Smelling Near Vision Far Vision Depth Perception Visual Accommodation Color Vision Field of Vision Ability to use hand and power tools safely Ability to work overhead for extended periods of time Ability to climb ladders up to 40 ft Ability to drive long distances Environmental Conditions
Exposure to weather Electric shock Extreme heat Wet and/or humid Noise Vibration Toxic or caustic chemicals Explosives Radiant energy High, exposed places Atmospheric conditions Extreme cold Moving mechanical parts Work Environment
The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. ADS maintains a quiet, non-smoking office environment. Will work in offices, factories, schools, retail stores, outdoor parking lots, hospitals, boiler rooms, basements, attics, chemical producers, distributors, residential homes, and apartment/condo buildings. May be outdoors in all types of weather and drive company vehicle during day or night conditions. #ADS25
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Low-Voltage Alarm Service Technician at Alarm Detection Systems (ADS). This is a field service position. The Service Technician is responsible for maintenance and repairs to burglar and fire alarm systems and other related equipment for ADS customers. The technician is expected to work independently and perform all work up to ADS quality standards. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Alarm Detection Systems is an EEO employer. Essential Functions and Responsibilities
Maintain, test, and repair residential and commercial burglar alarms, access control, and CCTV systems. Diagnose and service control panels, door contacts, motion detectors, fire-initiating devices, fire notification devices, and all other equipment related to the customer’s account. Instruct the customer in the proper use of their system. Clearly document all service tickets. Maintain the ADS company vehicle, inventory, cell phone, and ADS tools. Communicate necessary information with the department manager, co-workers, and routers. Follow safe work practices to ensure a safe work environment for themselves, co-workers, and customers. Be prepared to work and drive in all types of weather conditions. Responsible for night calls on a rotating schedule. The rotation schedule will vary based on the number of techs in the department in the rotation at any given time. Read and follow all policies and procedures as outlined in the ADS Employee Handbook. Onsite duties as assigned. Punctual and adhere to attendance standards. Adhere to all company policies and procedures. Other duties as assigned by management. Education/Experience
High school diploma or equivalent is required. Technical/vocational degree or related experience is preferred. 2 years minimum experience with electronic troubleshooting is required. 2 years of basic electronics experience is required. Knowledge/Skills/Abilities
Burglar and Fire Alarm equipment knowledge. Ability to read and understand schematics. Electronic troubleshooting using digital and analog volt/ohm/amp meters. Troubleshooting skills; AC/DC voltages, field wiring, control panel diagnostics. Basic computer skills, use of a laptop and Microsoft Office. Customer service skills. Detail oriented with the ability to maintain accurate records. Self-motivated and the ability to work independently. Licenses/Certifications
Maintain a driver’s license, maintain an insurable driving record, and be capable of driving on company assignments. Company Benefits
Medical Insurance with multiple plan options Dental Insurance Vision Insurance Life Insurance Paid Parental Leave Company Vehicle Tool Allowance Program Company Cell Phone and Laptop Disability Coverage: Employer-paid Short-Term Disability; Optional Long-Term Disability 401(k) Plan with tiered employer match Paid Time Off (PTO) starting at 3 weeks per year Paid Holidays: 8 recognized holidays annually Pet Insurance Discount Employee Assistance Program (EAP) Tuition Reimbursement Company-sponsored events (friends and family welcome!) Continuous Professional Development Opportunities Employee & Friends/Family Discounts on security systems and monitoring services A fun, positive, and high-energy work environment Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting Stand Walking Lifting up to 50 lbs unassisted Carrying up to 50 lbs unassisted Pushing up to 75 lbs Pulling Climbing Balancing Stooping Kneeling Crouching Crawling Reaching Handling/Grasping Fingering Feeling Talking Hearing Tasting/Smelling Near Vision Far Vision Depth Perception Visual Accommodation Color Vision Field of Vision Ability to use hand and power tools safely Ability to work overhead for extended periods of time Ability to climb ladders up to 40 ft Ability to drive long distances Environmental Conditions
Exposure to weather Electric shock Extreme heat Wet and/or humid Noise Vibration Toxic or caustic chemicals Explosives Radiant energy High, exposed places Atmospheric conditions Extreme cold Moving mechanical parts Work Environment
The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. ADS maintains a quiet, non-smoking office environment. Will work in offices, factories, schools, retail stores, outdoor parking lots, hospitals, boiler rooms, basements, attics, chemical producers, distributors, residential homes, and apartment/condo buildings. May be outdoors in all types of weather and drive company vehicle during day or night conditions. #ADS25
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