New Mexico Department of Health
Associate IT Network Administrator (DOH/ITSD #10744)
New Mexico Department of Health, Albuquerque, New Mexico, United States, 87101
Associate IT Network Administrator (DOH/ITSD #10744)
Posting Details
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
Salary
$26.57 - $39.86 Hourly $55,273 - $82,909 Annually This position is a Pay Band C7
Job Overview The Associate IT Network Administrator serves the Network Operations Center (NOC) of the Infrastructure, Operations, and Network (ION) bureau within the Department of Health (DOH). The role monitors network performance, manages users and permissions, and creates technical support documentation for systems and applications.
Responsibilities
Assist advanced-level network administrators in managing routers, switches, and Wireless Access Points (WAPs) at various sites.
Monitor the network to ensure optimal performance and raise issues to advanced-level administrators as needed.
Administer and maintain networking devices and security appliances.
Ensure network connectivity to computer workstations and respond to network trouble tickets from DOH personnel.
Coordinate with external network service providers to resolve issues and handle network user permissions in the Windows Active Directory environment.
Customers This position reports to the IT Network Manager of the NOC and supports all DOH employees and contracted staff.
Ideal Candidate
Associate Degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in end-user support, systems administration, network administration, or a related field.
Proficiency in routing, switching, subnetting, and VLANs.
Experience with Wi-Fi network configuration and management.
Familiarity with PC, server, mobile, and IoT device hardware configuration.
Hands‑on experience in Active Directory management, including user creation and identity management.
Experience using a Trouble Ticket System.
Minimum Qualification Associate Degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in end-user support, systems administration, or network administration. Any combination of education from an accredited college or university in a related field and or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements Must possess and maintain a valid Driver's License.
Working Conditions Incumbent responds on a rotating schedule to callback at any hour of the day on weekends and holidays for communications system diagnostic and restoration. Very long hours (10–12 hour days) are sometimes necessary. Driving long distance (500 mile round trips) is sometimes necessary. Lifting in excess of 50–70 pounds is not uncommon. Climbing steel communication towers to 300 feet is not uncommon in all types of weather conditions. Light truck operation on and off road is necessary, sometimes in very adverse weather conditions. Transportation and operation of snow machines (Sno‑Cat) in mountainous terrain is required. Working in odd physical postures is necessary when installing or repairing radio equipment in vehicles and on remote site installations.
Supplemental Information Do you know what Total Compensation is? Click here
Agency Contact Information Patrick Daniel, (505) 469-8256, Email
Seniority Level Entry level
Employment Type Full-time
Job Function
Information Technology
Government Administration
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This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
Salary
$26.57 - $39.86 Hourly $55,273 - $82,909 Annually This position is a Pay Band C7
Job Overview The Associate IT Network Administrator serves the Network Operations Center (NOC) of the Infrastructure, Operations, and Network (ION) bureau within the Department of Health (DOH). The role monitors network performance, manages users and permissions, and creates technical support documentation for systems and applications.
Responsibilities
Assist advanced-level network administrators in managing routers, switches, and Wireless Access Points (WAPs) at various sites.
Monitor the network to ensure optimal performance and raise issues to advanced-level administrators as needed.
Administer and maintain networking devices and security appliances.
Ensure network connectivity to computer workstations and respond to network trouble tickets from DOH personnel.
Coordinate with external network service providers to resolve issues and handle network user permissions in the Windows Active Directory environment.
Customers This position reports to the IT Network Manager of the NOC and supports all DOH employees and contracted staff.
Ideal Candidate
Associate Degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in end-user support, systems administration, network administration, or a related field.
Proficiency in routing, switching, subnetting, and VLANs.
Experience with Wi-Fi network configuration and management.
Familiarity with PC, server, mobile, and IoT device hardware configuration.
Hands‑on experience in Active Directory management, including user creation and identity management.
Experience using a Trouble Ticket System.
Minimum Qualification Associate Degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in end-user support, systems administration, or network administration. Any combination of education from an accredited college or university in a related field and or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements Must possess and maintain a valid Driver's License.
Working Conditions Incumbent responds on a rotating schedule to callback at any hour of the day on weekends and holidays for communications system diagnostic and restoration. Very long hours (10–12 hour days) are sometimes necessary. Driving long distance (500 mile round trips) is sometimes necessary. Lifting in excess of 50–70 pounds is not uncommon. Climbing steel communication towers to 300 feet is not uncommon in all types of weather conditions. Light truck operation on and off road is necessary, sometimes in very adverse weather conditions. Transportation and operation of snow machines (Sno‑Cat) in mountainous terrain is required. Working in odd physical postures is necessary when installing or repairing radio equipment in vehicles and on remote site installations.
Supplemental Information Do you know what Total Compensation is? Click here
Agency Contact Information Patrick Daniel, (505) 469-8256, Email
Seniority Level Entry level
Employment Type Full-time
Job Function
Information Technology
Government Administration
#J-18808-Ljbffr