Long-Lewis Automotive Group
Hoover - Mobile Service Warranty Administrator - Full-time
Long-Lewis Automotive Group, Birmingham, Alabama, United States, 35275
Overview
Long-Lewis of Hoover is seeking a
Mobile Service Warranty Administrator
to support our growing service operations. This individual will be responsible for preparing, recording, and submitting warranty claims to the dealership’s manufacturers for prior approval, specifically related to
mobile service work . Responsibilities
Prepare, record, and submit mobile service warranty claims to manufacturers for prior approval Track all warranty claims and ensure proper documentation and timely follow-up Ensure the dealership receives accurate reimbursement for completed warranty work Maintain records in compliance with dealership and manufacturer standards Perform a variety of administrative tasks to support service operations Communicate effectively with technicians, service advisors, manufacturers, and customers as needed Qualifications
Education & Experience
High school diploma or GED required Previous experience in a dealership Service Department or warranty administration preferred Technical Knowledge
Basic understanding of automobile systems and manufacturer warranty processes Familiarity with warranty terms, conditions, and compliance standards Skills & Abilities
Excellent organizational and time-management skills Strong attention to detail and accuracy in record-keeping Effective written and verbal communication skills Ability to work well under pressure and manage multiple tasks Proficient in Microsoft Office Suite (Word, Excel, Outlook) Experience with dealership DMS or warranty management software is a plus Ability to collaborate across teams including service advisors, technicians, and managers Soft Skills
Customer service mindset with the ability to handle conflict professionally Strong analytical and problem-solving abilities Team-oriented attitude with a proactive approach to process improvement Why Work at Long-Lewis of Hoover?
At Long-Lewis of Hoover, we take pride in delivering outstanding service—not just to our customers, but also to our employees. We are a well-established, values-driven dealership with a commitment to professional growth, employee satisfaction, and excellence in everything we do. When you join our team, you become part of a supportive work environment where your skills and contributions are recognized and rewarded. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Retail Motor Vehicles
#J-18808-Ljbffr
Long-Lewis of Hoover is seeking a
Mobile Service Warranty Administrator
to support our growing service operations. This individual will be responsible for preparing, recording, and submitting warranty claims to the dealership’s manufacturers for prior approval, specifically related to
mobile service work . Responsibilities
Prepare, record, and submit mobile service warranty claims to manufacturers for prior approval Track all warranty claims and ensure proper documentation and timely follow-up Ensure the dealership receives accurate reimbursement for completed warranty work Maintain records in compliance with dealership and manufacturer standards Perform a variety of administrative tasks to support service operations Communicate effectively with technicians, service advisors, manufacturers, and customers as needed Qualifications
Education & Experience
High school diploma or GED required Previous experience in a dealership Service Department or warranty administration preferred Technical Knowledge
Basic understanding of automobile systems and manufacturer warranty processes Familiarity with warranty terms, conditions, and compliance standards Skills & Abilities
Excellent organizational and time-management skills Strong attention to detail and accuracy in record-keeping Effective written and verbal communication skills Ability to work well under pressure and manage multiple tasks Proficient in Microsoft Office Suite (Word, Excel, Outlook) Experience with dealership DMS or warranty management software is a plus Ability to collaborate across teams including service advisors, technicians, and managers Soft Skills
Customer service mindset with the ability to handle conflict professionally Strong analytical and problem-solving abilities Team-oriented attitude with a proactive approach to process improvement Why Work at Long-Lewis of Hoover?
At Long-Lewis of Hoover, we take pride in delivering outstanding service—not just to our customers, but also to our employees. We are a well-established, values-driven dealership with a commitment to professional growth, employee satisfaction, and excellence in everything we do. When you join our team, you become part of a supportive work environment where your skills and contributions are recognized and rewarded. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Retail Motor Vehicles
#J-18808-Ljbffr