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Armor Security and Protection Inc.

Front Office Administrator

Armor Security and Protection Inc., Rochester, New York, United States

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Overview

We are seeking a highly organized and detail-oriented

Front Office Administrator

to provide administrative support across the organization, with a primary focus on

Accounts Receivable (AR)

and

Human Resources (HR)

functions. This role plays a key part in ensuring smooth front office operations, maintaining accurate records, and delivering professional support to both internal teams and external clients. Key Responsibilities

Accounts Receivable Support

Invoice Processing:

Enter invoices accurately into the accounting system and verify payment details. Payment Tracking:

Monitor incoming payments, apply them to customer accounts, and assist with bank reconciliations. Billing Discrepancy Resolution:

Investigate and resolve billing disputes or discrepancies. Customer Communication:

Respond to billing inquiries and follow up on outstanding payments professionally.

Human Resources Support

Employee Onboarding:

Assist with onboarding tasks such as paperwork, orientation, and providing basic HR information. HR Records:

Maintain up-to-date and confidential employee records including benefits, contact info, and documentation. Administrative HR Support:

Handle general support duties for HR including phone calls, calendar coordination, and correspondence.

General Administrative Support

Front Desk Management:

Greet visitors, answer phone calls, and manage the main reception area. Office Operations:

Order supplies, monitor inventory, and ensure the office is organized and well-maintained. Special Projects:

Provide support on ad-hoc projects and tasks across departments as needed.

Key Skills & Qualifications

Strong attention to detail and accuracy. Excellent verbal and written communication skills. Customer service mindset with professionalism in handling inquiries. Proficiency in accounting and HR software, along with Microsoft Office Suite (Excel, Outlook, Word). Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Prior experience in administrative, AR, or HR support roles is preferred. Education & Experience

High School Diploma or equivalent required 2+ years of experience in administrative support, accounting, or human resources roles preferred. Seniority level

Entry level Employment type

Full-time Industries

Security and Investigations Location: Rochester, New York Metropolitan Area Salary: $20.00-$28.00

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