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Sterling Organization

Senior Systems Administrator III

Sterling Organization, West Palm Beach, Florida, United States, 33412

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Senior Systems Administrator III

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Sterling Organization .

Location: West Palm Beach, FL

Salary: $100,000 - $120,000

Overview The Senior System Administrator is a highly experienced technical leader within the Sterling IT team, responsible for ensuring the reliable operation, modernization, and security of the company’s core systems and cloud platforms. This is not an entry-level role; it requires expert-level administration of Microsoft 365, cloud identity (Entra), Exchange Online, SharePoint, Intune, Windows Autopilot, Meraki networking, Cisco Firewalls and VMware virtualization.

Primary Responsibilities

Ownership of the System Administration Pillar of the Sterling IT Department

Administration of Microsoft 365, Exchange Online, Entra ID, SharePoint, OneDrive, Teams, Microsoft Copilot and other SaaS platforms

Designing and enforcing Intune, Autopilot, and Conditional Access policies for device management

Administration of VMware vSphere virtual environments, including NAS storage and backup strategy using Veeam

Collaborating with Helpdesk Manager, Cyber Security Manager and Yardi System Admin

Administration of Meraki networking devices and Cisco Firepower firewalls, including VPN

Monitor logs, alerts, and service dashboards for performance, uptime, and security

Serve as Tier III escalation point for support issues and access requests

Evaluate new platforms or services and lead their secure implementation upon approval

Create and maintain documentation for systems, policies, and SOPs

Ensure all systems are patched, secured, and optimized regularly

Assist in preparing materials and responses for IT audits, vendor due diligence, investor evaluations, and disaster recovery testing, ensuring all systems meet compliance standards

Collaborate across departments to align IT tools with business goals, provide solutions and answer technical questions

Specific Knowledge, Skills and Abilities

Team-first mindset, extreme ownership of systems under your care with minimal oversight

Microsoft 365 (Admin Center, SharePoint, Teams, OneDrive, Copilot)

Microsoft Windows Server 2016, 2019, 2022 Setup, Configuration and Administration

Microsoft Entra ID (formerly Azure AD), Active Directory, DNS, DHCP

Intune, Autopilot, Defender, and Conditional Access policy creation

VMware vSphere, Veeam, enterprise NAS administration

Meraki (MX, MR, MS), Cisco Umbrella, Firepower, AnyConnect VPN, VLAN setup and troubleshooting

Zoom VOIP platform

Proofpoint Email Security

Remote tools (ConnectWise, RDP, SSH)

Microsoft Office products such as Word, Excel, Outlook, Visio and PowerPoint

Hardware upgrades, OSI model, Linux CLI experience, Windows event log review

General Knowledge, Skills and Abilities

Knowledge of enterprise-level storage, management, backup and security methodology

Knowledge of TCP/IP, network ports, network designs, network monitoring and tools

Knowledge of technical writing principles and practices

Knowledge of compliance requirements, including SEC and SOX

Understanding of how to implement and record a disaster recovery plan

Understanding of the Principle of least Privilege

Understanding of the CIS benchmarks and NIST security framework

Strong detail-oriented, systematic troubleshooting and problem-solving skills and can keep calm under tight time constraints and high pressure.

Strong and personable communication skills, including verbal, face-to-face, written, presentation, end-user training, and leadership reporting, ability to work well with a team

Self-starter with ability to quickly learn and apply new concepts, principles and solutions

Willingness to be flexible and adaptable to fast-changing priorities and schedules

Maintain effective working relationships with employees, vendors and supervisors

Strong understanding of customer service methods and theory

Experience reading and creating technical drawings and network maps

Minimum Experience & Qualifications

10+ years of IT experience (hardware, software, systems)

6+ years of Microsoft 365 and cloud/SaaS platform administration

6+ years in VMware, storage, backup, and server infrastructure

4+ years in customer service, project, or leadership context

Experience leading IT projects and supporting modernization initiatives

Previous experience in an enterprise-level IT environment

Strong documentation, communication, and team collaboration history

Associate’s degree or higher (or equivalent coursework)

Clean criminal record, valid driver's license

Certifications

CompTIA A+, Network+, Security+, ITIL Foundation, CompTIA Project+

Microsoft 365 Administrator or Endpoint Administrator Associate, Microsoft Certified: Identity and Access Administrator Associate, Microsoft Certified: Information Protection and Compliance Administrator Associate, MCSA, MCSE

VMware VCP or comparable virtualization certification

Cisco CCNA

Workplace Expectations

Reports onsite in West Palm Beach; occasional after-hours support required

Serves as a technical lead for infrastructure and M365-related platforms

Collaborates directly with the IT Team to deliver company-wide improvements

Maintains high availability standards across all supported systems (target: 99.7% uptime)

Maintains up-to-date certifications and pursues at least one new relevant certification per year

Benefits

Employer-paid certification testing and renewals, online technical training

Medical, dental, vision, life, disability insurance and 401(k) match

Onsite Gym

Paid holidays and vacation

High‑impact, visible role in a growing, high‑performance IT team

Sterling Organization is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status or any other characteristic protected by law.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Information Technology

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