Ehpn
About Us
We are a dedicated small-business IT firm, serving the St. Louis area with exceptional IT solutions and support. Our mission is to help clients maintain smooth operations by eliminating IT issues, ensuring systems remain up and running, and proactively improving their technology infrastructure. We foster a collaborative team environment where systems administrators, desktop support, help desk staff, and IT management work closely to deliver outstanding service. Job Summary
We are seeking a highly motivated
Systems Administrator
to join our team. The ideal candidate will thrive in a client-facing role, take ownership of IT challenges, and possess a diverse technical skill set. Technical Skills
Windows, macOS, Android, and iOS Microsoft Administration Skills:
Windows Server OS, DNS, DHCP, Active Directory Microsoft Exchange, Office 365, and SharePoint Hyper-V, file permissions/sharing, printer sharing, group policy, volume shadow copy, remote desktop services, and mapped drives
Networking:
IPv4, firewalls, port forwarding, NAT, VPNs, VoIP Switching, wireless networks, remote access services, and troubleshooting Experience with Sophos and Meraki platforms
Backup:
Office 365 Cloud Backup Solutions Local Backup and Disaster Recovery Solutions
Security:
EDR (Endpoint Detection and Response) solutions Antivirus and email security solutions SIEM (Security Information and Event Management) solutions
Application Experience:
Accounting:
Sage, QuickBooks, and CCH products CRM:
Goldmine, ACT, and Salesforce Engineering:
SolidWorks and AutoCAD ERP:
Macola, E2, and Wisys MSP Tools:
ConnectWise Manage and RMM (Remote Monitoring and Management) tools
Preferred Skills:
Scripting or automation (e.g., PowerShell and RMM tools) Experience with documentation platforms
Responsibilities
Resolve IT problems related to services, servers, and workstations Upgrade server and networking hardware/software Perform scheduled onsite client visits and meetings Manage and monitor service tickets while maintaining accurate documentation, notes, and time entries Consistently update system documentation Collaborate with client vendors and coordinate IT solutions Plan and effectively communicate with team members to address client issues Establish strong, consistent communication with clients Education & Qualifications
Associate’s degree in Information Technology or equivalent experience (minimum of 3 years) Certifications such as Microsoft Certified: Azure Administrator, CompTIA Network+, or Security+ are preferred Benefits
Hybrid work environment Comprehensive healthcare, vision, and dental plans Health Savings Account (HSA) with company contributions 401(k) with employer matching contributions Long and short-term disability coverage Access to St. Louis area memberships (e.g., Missouri Botanical Garden, Zoo, gym memberships) If you are passionate about solving complex IT challenges, thrive in a client-focused role, and enjoy working in a collaborative team environment, we’d love to hear from you!
#J-18808-Ljbffr
We are a dedicated small-business IT firm, serving the St. Louis area with exceptional IT solutions and support. Our mission is to help clients maintain smooth operations by eliminating IT issues, ensuring systems remain up and running, and proactively improving their technology infrastructure. We foster a collaborative team environment where systems administrators, desktop support, help desk staff, and IT management work closely to deliver outstanding service. Job Summary
We are seeking a highly motivated
Systems Administrator
to join our team. The ideal candidate will thrive in a client-facing role, take ownership of IT challenges, and possess a diverse technical skill set. Technical Skills
Windows, macOS, Android, and iOS Microsoft Administration Skills:
Windows Server OS, DNS, DHCP, Active Directory Microsoft Exchange, Office 365, and SharePoint Hyper-V, file permissions/sharing, printer sharing, group policy, volume shadow copy, remote desktop services, and mapped drives
Networking:
IPv4, firewalls, port forwarding, NAT, VPNs, VoIP Switching, wireless networks, remote access services, and troubleshooting Experience with Sophos and Meraki platforms
Backup:
Office 365 Cloud Backup Solutions Local Backup and Disaster Recovery Solutions
Security:
EDR (Endpoint Detection and Response) solutions Antivirus and email security solutions SIEM (Security Information and Event Management) solutions
Application Experience:
Accounting:
Sage, QuickBooks, and CCH products CRM:
Goldmine, ACT, and Salesforce Engineering:
SolidWorks and AutoCAD ERP:
Macola, E2, and Wisys MSP Tools:
ConnectWise Manage and RMM (Remote Monitoring and Management) tools
Preferred Skills:
Scripting or automation (e.g., PowerShell and RMM tools) Experience with documentation platforms
Responsibilities
Resolve IT problems related to services, servers, and workstations Upgrade server and networking hardware/software Perform scheduled onsite client visits and meetings Manage and monitor service tickets while maintaining accurate documentation, notes, and time entries Consistently update system documentation Collaborate with client vendors and coordinate IT solutions Plan and effectively communicate with team members to address client issues Establish strong, consistent communication with clients Education & Qualifications
Associate’s degree in Information Technology or equivalent experience (minimum of 3 years) Certifications such as Microsoft Certified: Azure Administrator, CompTIA Network+, or Security+ are preferred Benefits
Hybrid work environment Comprehensive healthcare, vision, and dental plans Health Savings Account (HSA) with company contributions 401(k) with employer matching contributions Long and short-term disability coverage Access to St. Louis area memberships (e.g., Missouri Botanical Garden, Zoo, gym memberships) If you are passionate about solving complex IT challenges, thrive in a client-focused role, and enjoy working in a collaborative team environment, we’d love to hear from you!
#J-18808-Ljbffr