HUB International
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Account Manager II - Commercial Lines
role at HUB International
About HUB International
HUB International Limited ("HUB") is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
What We Offer You
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance
Focus on employee engagement and a meaningful environment
Opportunity to learn from top industry talent and grow with HUB
Strong community involvement through HUB Gives
Summary
The Account Manager II is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. The role focuses on achieving client retention goals, ensuring client satisfaction, and supporting a culture of accountability, integrity, trust, respect, and teamwork. The Account Manager II mentors Account Manager I and provides guidance to Account Manager Assistants and Producers. The role uses discretion and judgment in determining coverage needs for clients and in carrier and client negotiations.
Essential Duties And Responsibilities
Establish and build customer and carrier relationships
Review contracts and agreements for insurance coverage compliance and address coverage issues
Identify client insurance needs, gaps in coverage and loss exposure
Recommend appropriate insurance coverage, bind coverage, and manage renewal policy production and delivery
Analyze and compare insurance plans to determine suitability
Negotiate terms, pricing, and conditions with carriers
Prepare and maintain accurate summaries of insurance, schedules, and proposals
Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
Collaborate with Producers in policy review and delivery, meet with clients occasionally to improve service
Contact clients regarding outstanding receivables; invoice clients; maintain accounting history
Requirements
5-7 years of experience in an Insurance Account Management role in required lines; brokerage experience preferred
Excellent customer service, analytical, problem solving and conflict resolution skills
Proficiency with computer systems, including Microsoft Office and automated agency management systems
Ability to work a regular, full-time schedule at HUB’s facilities and travel as required
Supervisory, project lead, mentor or team leader experience preferred
Education, Licensing Or Certification Requirements
High School Diploma or equivalent required; College degree preferred
Currently licensed in good standing in required lines and states with CE credits
Advanced professional designation highly desirable (e.g. AAI, ARM, CIC)
Additional Information
Department: Account Management & Service
Required Experience: 5-7 years of relevant experience
Required Travel: Up to 25%
Required Education: Bachelor's degree (4-year)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We strive to make this website accessible to all users. For accessibility or assistance completing the application process, please contact the recruiting team at HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only.
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Sales and Business Development
Industries : Insurance
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Account Manager II - Commercial Lines
role at HUB International
About HUB International
HUB International Limited ("HUB") is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
What We Offer You
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance
Focus on employee engagement and a meaningful environment
Opportunity to learn from top industry talent and grow with HUB
Strong community involvement through HUB Gives
Summary
The Account Manager II is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. The role focuses on achieving client retention goals, ensuring client satisfaction, and supporting a culture of accountability, integrity, trust, respect, and teamwork. The Account Manager II mentors Account Manager I and provides guidance to Account Manager Assistants and Producers. The role uses discretion and judgment in determining coverage needs for clients and in carrier and client negotiations.
Essential Duties And Responsibilities
Establish and build customer and carrier relationships
Review contracts and agreements for insurance coverage compliance and address coverage issues
Identify client insurance needs, gaps in coverage and loss exposure
Recommend appropriate insurance coverage, bind coverage, and manage renewal policy production and delivery
Analyze and compare insurance plans to determine suitability
Negotiate terms, pricing, and conditions with carriers
Prepare and maintain accurate summaries of insurance, schedules, and proposals
Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
Collaborate with Producers in policy review and delivery, meet with clients occasionally to improve service
Contact clients regarding outstanding receivables; invoice clients; maintain accounting history
Requirements
5-7 years of experience in an Insurance Account Management role in required lines; brokerage experience preferred
Excellent customer service, analytical, problem solving and conflict resolution skills
Proficiency with computer systems, including Microsoft Office and automated agency management systems
Ability to work a regular, full-time schedule at HUB’s facilities and travel as required
Supervisory, project lead, mentor or team leader experience preferred
Education, Licensing Or Certification Requirements
High School Diploma or equivalent required; College degree preferred
Currently licensed in good standing in required lines and states with CE credits
Advanced professional designation highly desirable (e.g. AAI, ARM, CIC)
Additional Information
Department: Account Management & Service
Required Experience: 5-7 years of relevant experience
Required Travel: Up to 25%
Required Education: Bachelor's degree (4-year)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We strive to make this website accessible to all users. For accessibility or assistance completing the application process, please contact the recruiting team at HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only.
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Sales and Business Development
Industries : Insurance
#J-18808-Ljbffr