FastTek Global
Overview
Join to apply for the
ServiceNow Developer
role at
FastTek Global . Join to apply for the
ServiceNow Developer
role at
FastTek Global . Responsibilities
As a ServiceNow Lead Developer, you will serve as a technical leader within our Digital Technology team, responsible for the architecture and development of solutions and optimization of our ServiceNow platform. You will collaborate closely with business stakeholders and technical teams to design and deliver scalable, secure, and efficient solutions aligned with enterprise strategies and business goals. Additional responsibilities include driving process improvement, innovation, and building a culture based on the DT Competencies of customer obsession, agility, results, and entrepreneurship as well as our leadership traits. Location and work model
This position follows our hybrid work model, with three days in-office and two days remote each week. The preferred location for this role is at our Global Headquarters in Oshkosh, WI, with relocation assistance available for candidates who are not local. However, we are also open to candidates based out of the following U.S. office locations: Frederick, MD; McConnellsburg, PA; Hagerstown, MD. Your Impact
Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies. Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery. Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. Ensure platform performance, data quality, and compliance with security standards. Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI. Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and API standards. Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation. Function as an agent for change in the process optimization and strategic planning for technology and business innovation. Minimum Qualifications
Five (5) or more years of ServiceNow development or implementation experience ITIL, COBIT, financial planning, budgeting, business acumen Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking Standout Qualifications
Bachelor's degree in computer science, Information Technology or related field 7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi Proven experience leading ServiceNow Implementations and custom development Knowledge of ITIL, DevOps, and Agile Methodologies Experience in AI/ML driven automation and self-service solutions Requirements
Strong knowledge of web technologies including REST/SOAP APIs, HTML and Javascript Strong ServiceNow development skills Experience with ITSM/ITOM Preference
ServiceNow certifications such as certified application developer, implementation specialist Familiarity with ITIL and enterprise service management frameworks Additional Info
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years. FastTek Global is a financially strong, privately held company that is 100% consultant and client focused. We differentiate ourselves by being fast, flexible, creative and honest. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Benefits Medical and Dental (FastTek pays majority of the medical program) Vision Personal Time Off (PTO) Program Long Term Disability (100% paid) Life Insurance (100% paid) 401(k) with immediate vesting and 3% dollar-for-dollar match Plus, we have a lucrative employee referral program and an employee recognition culture. AI & Hiring Disclosure: We use AI tools to support parts of our hiring process, under human oversight. All personal data collected is used solely for recruitment purposes. If AI will be used in a video interview, you’ll be informed in advance and asked for your consent. Our tools are regularly reviewed to detect bias and ensure compliance. For more information, contact info@fasttek.com. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries: IT Services and IT Consulting
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Join to apply for the
ServiceNow Developer
role at
FastTek Global . Join to apply for the
ServiceNow Developer
role at
FastTek Global . Responsibilities
As a ServiceNow Lead Developer, you will serve as a technical leader within our Digital Technology team, responsible for the architecture and development of solutions and optimization of our ServiceNow platform. You will collaborate closely with business stakeholders and technical teams to design and deliver scalable, secure, and efficient solutions aligned with enterprise strategies and business goals. Additional responsibilities include driving process improvement, innovation, and building a culture based on the DT Competencies of customer obsession, agility, results, and entrepreneurship as well as our leadership traits. Location and work model
This position follows our hybrid work model, with three days in-office and two days remote each week. The preferred location for this role is at our Global Headquarters in Oshkosh, WI, with relocation assistance available for candidates who are not local. However, we are also open to candidates based out of the following U.S. office locations: Frederick, MD; McConnellsburg, PA; Hagerstown, MD. Your Impact
Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies. Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery. Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. Ensure platform performance, data quality, and compliance with security standards. Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI. Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and API standards. Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation. Function as an agent for change in the process optimization and strategic planning for technology and business innovation. Minimum Qualifications
Five (5) or more years of ServiceNow development or implementation experience ITIL, COBIT, financial planning, budgeting, business acumen Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking Standout Qualifications
Bachelor's degree in computer science, Information Technology or related field 7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi Proven experience leading ServiceNow Implementations and custom development Knowledge of ITIL, DevOps, and Agile Methodologies Experience in AI/ML driven automation and self-service solutions Requirements
Strong knowledge of web technologies including REST/SOAP APIs, HTML and Javascript Strong ServiceNow development skills Experience with ITSM/ITOM Preference
ServiceNow certifications such as certified application developer, implementation specialist Familiarity with ITIL and enterprise service management frameworks Additional Info
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years. FastTek Global is a financially strong, privately held company that is 100% consultant and client focused. We differentiate ourselves by being fast, flexible, creative and honest. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Benefits Medical and Dental (FastTek pays majority of the medical program) Vision Personal Time Off (PTO) Program Long Term Disability (100% paid) Life Insurance (100% paid) 401(k) with immediate vesting and 3% dollar-for-dollar match Plus, we have a lucrative employee referral program and an employee recognition culture. AI & Hiring Disclosure: We use AI tools to support parts of our hiring process, under human oversight. All personal data collected is used solely for recruitment purposes. If AI will be used in a video interview, you’ll be informed in advance and asked for your consent. Our tools are regularly reviewed to detect bias and ensure compliance. For more information, contact info@fasttek.com. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries: IT Services and IT Consulting
#J-18808-Ljbffr