Arroyo Insurance Services, Inc.
Commercial Lines Account Manager
Arroyo Insurance Services, Inc., Redlands, California, us, 92375
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Commercial Lines Account Manager
role at
Arroyo Insurance Services, Inc.
Our team is seeking a dedicated Commercial Lines Account Manager to join us in providing top-tier service to our commercial clients. In this role, you will play a key part in managing, servicing, and growing a book of business by developing strong relationships with clients and ensuring their insurance needs are met.
If you are passionate about customer service, enjoy working in a collaborative environment, and thrive in a fast-paced setting, we invite you to be part of our team at Arroyo Insurance Services, Inc. Apply now to join a company that values both its employees and clients!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Profit Sharing
Continuing Education & Licensing Reimbursement
Responsibilities
Acting as the point person for all customer and policy service needs.
Preparing and executing marketing plans for new and renewal business. Scheduling and conducting client insurance reviews alongside Commercial Producers.
Overseeing and completing backend documentation of policy issuance, endorsements, claims, and billing alongside the accounting team.
Building and maintaining relationships with commercial insurance clients to ensure their needs are understood and addressed.
Policies and Coverage: analyze policies, identify coverage gaps, and recommend appropriate insurance solutions.
Renewals and Policy Servicing: manage policy renewals, endorsements, and changes, ensuring accuracy and timeliness.
Claims Support: assist clients with the claims process, providing guidance to navigate insurance claims efficiently.
Documentation: maintain accurate client records, policy documentation, and communication logs.
Requirements
Account Manager must be fully licensed as a Property & Casualty Broker/Agent.
Understanding of insurance industry, Commercial Lines underwriting, products and coverage.
Five (5) years or more of insurance industry work experience, with at least three (3) years of agent-side commercial lines experience.
Previous experience/roles as a CSR, Account Manager, and/or Sales Support.
Preferred Associate's degree (A.A.) from a two-year college or technical school, or greater (B.A., etc.); commensurate experience will be considered if A.A. or greater education has not been achieved.
Company Description Arroyo Redlands is an independent Commercial and Personal Lines Insurance Agency, specializing in comprehensive risk management offerings for small to medium size businesses, non-profit organizations, and individuals. We have been serving the Inland Empire and greater Southwest/SoCal Region since 1936. Located in Redlands, California, we are committed to fostering a positive work environment and prioritizing client satisfaction. We are licensed in all 50 states, with over 400 national carrier affiliations, and are a member of the Arroyo Group with 8 other partner offices in LA & Orange Counties.
Additional Information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Finance and Sales
Industries: Insurance
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Commercial Lines Account Manager
role at
Arroyo Insurance Services, Inc.
Our team is seeking a dedicated Commercial Lines Account Manager to join us in providing top-tier service to our commercial clients. In this role, you will play a key part in managing, servicing, and growing a book of business by developing strong relationships with clients and ensuring their insurance needs are met.
If you are passionate about customer service, enjoy working in a collaborative environment, and thrive in a fast-paced setting, we invite you to be part of our team at Arroyo Insurance Services, Inc. Apply now to join a company that values both its employees and clients!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Profit Sharing
Continuing Education & Licensing Reimbursement
Responsibilities
Acting as the point person for all customer and policy service needs.
Preparing and executing marketing plans for new and renewal business. Scheduling and conducting client insurance reviews alongside Commercial Producers.
Overseeing and completing backend documentation of policy issuance, endorsements, claims, and billing alongside the accounting team.
Building and maintaining relationships with commercial insurance clients to ensure their needs are understood and addressed.
Policies and Coverage: analyze policies, identify coverage gaps, and recommend appropriate insurance solutions.
Renewals and Policy Servicing: manage policy renewals, endorsements, and changes, ensuring accuracy and timeliness.
Claims Support: assist clients with the claims process, providing guidance to navigate insurance claims efficiently.
Documentation: maintain accurate client records, policy documentation, and communication logs.
Requirements
Account Manager must be fully licensed as a Property & Casualty Broker/Agent.
Understanding of insurance industry, Commercial Lines underwriting, products and coverage.
Five (5) years or more of insurance industry work experience, with at least three (3) years of agent-side commercial lines experience.
Previous experience/roles as a CSR, Account Manager, and/or Sales Support.
Preferred Associate's degree (A.A.) from a two-year college or technical school, or greater (B.A., etc.); commensurate experience will be considered if A.A. or greater education has not been achieved.
Company Description Arroyo Redlands is an independent Commercial and Personal Lines Insurance Agency, specializing in comprehensive risk management offerings for small to medium size businesses, non-profit organizations, and individuals. We have been serving the Inland Empire and greater Southwest/SoCal Region since 1936. Located in Redlands, California, we are committed to fostering a positive work environment and prioritizing client satisfaction. We are licensed in all 50 states, with over 400 national carrier affiliations, and are a member of the Arroyo Group with 8 other partner offices in LA & Orange Counties.
Additional Information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Finance and Sales
Industries: Insurance
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