First National Bank of Omaha
Job Overview
At FNBO, our employees are the heart of our story—and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: Provides existing and potential customers with excellent customer service while performing a variety of transaction functions, in line with established policies and procedures. Knowledgeable of bank services to cross‑sell or refer products/services as customer needs are identified. Processing teller transactions and performing a variety of sales and service activities to support the financial center. Responsibilities
Demonstrates commitment, dependability and respect for the team with attendance, punctuality, and agreed‑upon schedule of availability. Projects a professional image in dress, manner, communication and focus. Associate may be asked to travel to multiple financial centers within a region(s). Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction. Process all types of teller and banker transactions accurately and according to policy and procedure. Assist customer with additional requests or service issues. Process daily night drop and ATM deposits and balancing under dual control. Maintain security of teller cash according to authority levels per the Authorities and Guidelines. Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position. Uses consultative selling techniques using customer profile tool to uncover and provide client solutions through bank products and services. Handles cash accurately to maintain an acceptable cash difference record. Preserve confidentiality of customer information according to the Non‑solicitation and Non‑disclosure policy of the Bank. Perform operational workflow for teller area, handle compliance, audit, operations and follow regulatory standards. Expected to attend and participate in ongoing training and financial center meetings. Will also manage customer service requests, sales, new account opening and referral to other business partners as needed to support the banker in the financial center. Other tasks as assigned. Qualifications
High School diploma or equivalent required. Retail sales/service experience including cash handling, or prior teller experience preferred. Professional written and verbal communication skills. Attention to detail. Demonstrates computer literacy. Proactive sales and service skills including outbound calls to customers. Exhibit and maintain high degree of professionalism. Maintain high degree of confidentiality and integrity. Strong time management skills. Compensation & Benefits Overview
Starting pay for Personal Banker positions is $20/hour. Final compensation offer to candidate may vary from posted hiring range based upon significant lending experience, education, and/or skill level. We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. To obtain compensation and benefit information related to this specific role, e‑mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20251420 Registration Requirement
This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results. Equal Opportunity & Belonging
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Application Deadline
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
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At FNBO, our employees are the heart of our story—and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: Provides existing and potential customers with excellent customer service while performing a variety of transaction functions, in line with established policies and procedures. Knowledgeable of bank services to cross‑sell or refer products/services as customer needs are identified. Processing teller transactions and performing a variety of sales and service activities to support the financial center. Responsibilities
Demonstrates commitment, dependability and respect for the team with attendance, punctuality, and agreed‑upon schedule of availability. Projects a professional image in dress, manner, communication and focus. Associate may be asked to travel to multiple financial centers within a region(s). Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction. Process all types of teller and banker transactions accurately and according to policy and procedure. Assist customer with additional requests or service issues. Process daily night drop and ATM deposits and balancing under dual control. Maintain security of teller cash according to authority levels per the Authorities and Guidelines. Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position. Uses consultative selling techniques using customer profile tool to uncover and provide client solutions through bank products and services. Handles cash accurately to maintain an acceptable cash difference record. Preserve confidentiality of customer information according to the Non‑solicitation and Non‑disclosure policy of the Bank. Perform operational workflow for teller area, handle compliance, audit, operations and follow regulatory standards. Expected to attend and participate in ongoing training and financial center meetings. Will also manage customer service requests, sales, new account opening and referral to other business partners as needed to support the banker in the financial center. Other tasks as assigned. Qualifications
High School diploma or equivalent required. Retail sales/service experience including cash handling, or prior teller experience preferred. Professional written and verbal communication skills. Attention to detail. Demonstrates computer literacy. Proactive sales and service skills including outbound calls to customers. Exhibit and maintain high degree of professionalism. Maintain high degree of confidentiality and integrity. Strong time management skills. Compensation & Benefits Overview
Starting pay for Personal Banker positions is $20/hour. Final compensation offer to candidate may vary from posted hiring range based upon significant lending experience, education, and/or skill level. We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. To obtain compensation and benefit information related to this specific role, e‑mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20251420 Registration Requirement
This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results. Equal Opportunity & Belonging
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Application Deadline
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
#J-18808-Ljbffr