AAA-The Auto Club Group
Insurance Service Representative - Bellevue, NE
AAA-The Auto Club Group, Bellevue, Nebraska, United States, 68123
Insurance Service Representative - Bellevue, NE
Join to apply for the Insurance Service Representative - Bellevue, NE role at AAA-The Auto Club Group
Job Type: Full time • Exempt/Non Exempt: Hourly
Job Description: $2,500 Signing Bonus for new hires
Overview Join America’s most trusted brand with over 100 years of service. AAA The Auto Club Group (ACG) provides membership, travel, insurance, and financial services to millions of members and customers across multiple states and territories.
Join Our Team
ACG offers comprehensive benefits packages (see details below).
A Day in the Life
Provide high level support to the Insurance Agency and members by servicing existing insurance accounts.
Perform retention calls, process applications, renewals, amendments, and resolve customer problems, including selling membership and financial products.
Provide price quotes on insurance products and explain product features and service advantages to promote and sell various insurance, membership, and financial products.
Take insurance payments and respond to inquiries regarding availability, eligibility, and coverage.
Refer to agent when appropriate and promote cross-sale opportunities within existing policies.
Process policy changes, endorsements, billing clarifications, and maintain filing and records.
Participate in team environment and support local community activities.
Benefits
Starting hourly wage of $22.89 - $25.46 per hour, based on experience
Medical, dental, and vision benefits
401k match up to 6%
Paid parental leave and adoption assistance
PTO, holidays, CEO days, and floating holidays
Tuition reimbursement - $5,000 per year
Professional certification reimbursement and other development opportunities
Complimentary AAA Membership
Discounts and travel perks
Paid volunteer day annually
Required Qualifications
A Current Property & Casualty Insurance license
Must qualify, obtain, and maintain all applicable state licenses and appointments for selling and/or servicing Auto Club Group membership products
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire
Education
High School Diploma or equivalent
Work Experience
Provide a high level of customer-focused service
Service insurance policies and processing applications, renewals, and amendments
Respond to billing and coverage questions
Process monetary transactions; taking payments
Promote the sale of insurance products and services using established guidelines
Present complex information clearly
Knowledge and Skills
Analyze insurance needs and determine appropriate coverage
Prepare rate quotations and organize sales activities
Perform outbound service calls and maintain accurate records
Insurance terminology, regulations, and underwriting procedures
Sales regulatory and compliance guidelines
Proficiency with Office products
Ability to work in a team and independently, with strong customer service skills
Work Environment Schedule: Monday - Friday 8:30 AM - 5:30 PM. 40 hours/week. 100% in-office; on-site at an ACG branch facility.
About AAA The Auto Club Group The Auto Club Group (ACG) provides membership, travel, insurance, and financial services across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG is part of the national AAA federation.
Equal Opportunity The Auto Club Group is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Notes Regular and reliable attendance is essential. ACG may require background and drug screening as part of the employment process.
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Job Type: Full time • Exempt/Non Exempt: Hourly
Job Description: $2,500 Signing Bonus for new hires
Overview Join America’s most trusted brand with over 100 years of service. AAA The Auto Club Group (ACG) provides membership, travel, insurance, and financial services to millions of members and customers across multiple states and territories.
Join Our Team
ACG offers comprehensive benefits packages (see details below).
A Day in the Life
Provide high level support to the Insurance Agency and members by servicing existing insurance accounts.
Perform retention calls, process applications, renewals, amendments, and resolve customer problems, including selling membership and financial products.
Provide price quotes on insurance products and explain product features and service advantages to promote and sell various insurance, membership, and financial products.
Take insurance payments and respond to inquiries regarding availability, eligibility, and coverage.
Refer to agent when appropriate and promote cross-sale opportunities within existing policies.
Process policy changes, endorsements, billing clarifications, and maintain filing and records.
Participate in team environment and support local community activities.
Benefits
Starting hourly wage of $22.89 - $25.46 per hour, based on experience
Medical, dental, and vision benefits
401k match up to 6%
Paid parental leave and adoption assistance
PTO, holidays, CEO days, and floating holidays
Tuition reimbursement - $5,000 per year
Professional certification reimbursement and other development opportunities
Complimentary AAA Membership
Discounts and travel perks
Paid volunteer day annually
Required Qualifications
A Current Property & Casualty Insurance license
Must qualify, obtain, and maintain all applicable state licenses and appointments for selling and/or servicing Auto Club Group membership products
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire
Education
High School Diploma or equivalent
Work Experience
Provide a high level of customer-focused service
Service insurance policies and processing applications, renewals, and amendments
Respond to billing and coverage questions
Process monetary transactions; taking payments
Promote the sale of insurance products and services using established guidelines
Present complex information clearly
Knowledge and Skills
Analyze insurance needs and determine appropriate coverage
Prepare rate quotations and organize sales activities
Perform outbound service calls and maintain accurate records
Insurance terminology, regulations, and underwriting procedures
Sales regulatory and compliance guidelines
Proficiency with Office products
Ability to work in a team and independently, with strong customer service skills
Work Environment Schedule: Monday - Friday 8:30 AM - 5:30 PM. 40 hours/week. 100% in-office; on-site at an ACG branch facility.
About AAA The Auto Club Group The Auto Club Group (ACG) provides membership, travel, insurance, and financial services across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG is part of the national AAA federation.
Equal Opportunity The Auto Club Group is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Notes Regular and reliable attendance is essential. ACG may require background and drug screening as part of the employment process.
#J-18808-Ljbffr