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Comcast

Xfinity Retail Sales Consultant

Comcast, Visalia, California, us, 93290

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Overview

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

What you will be doing : Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations. Providing outstanding customer service with all customer interactions. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment, aiming to connect our products and services to customers’ everyday lifestyles.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, this is a career with no limits. We offer on-the-job training, comprehensive benefits, and unlimited salary potential with uncapped commissions.

We are hiring immediately.

Join Comcast and be a Part of Something Big.

What you will need to have

High School Diploma or equivalent Generally, 2-5 years related experience; consumer electronics/wireless retail sales experience preferred Ability to work a flexible schedule including evenings, weekends, holidays, variable schedules, and overtime as needed; ability to work in alternate stores outside of the home base store Regular, consistent, and punctual attendance Ability to carry and/or lift 25-pound boxes and to stand and move about the store constantly

Compensation

Total Target Compensation (includes Base Pay plus Targeted Commission): $23.69 - $27.09 (annually: $49,280 to $56,352) Our uncapped commissions offer potential for significant upside above targeted earnings for those who overachieve their sales targets. Pay ranges are based on geography (or work location).

Perks and Benefits

Comcast provides best-in-class benefits. We offer Day-One benefits, including Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, discounted tickets to Universal Resorts, Paid Parental Leave, tuition reimbursement up to $8,000, Paid Time Off, and a 401(k) savings plan with up to 6% dollar-for-dollar matching, plus additional perks.

Disclaimer

This information indicates the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will provide reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits. Please contact us to request accommodation.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected basis.

Skills

Customer-focused; Workplace organization; Persuasion; Teamwork; Technical knowledge; Self motivation; Critical thinking and problem solving; Communication; Resilience; Professional integrity

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