Service Sales Support Administrator

Share this job:Share Service Sales Support Administrator with a friend via e-mailOur Opening and Your ResponsibilitiesEssential Duties and Responsibilities:• Manage the service renewal process for existing service customers from sending service reminders, confirmation of service requirements, generation of quotations and ensuring receipt of customer purchase order.• Work closely with service customers by email and phone, as well as internal stakeholders including sales and service schedulers to meet customers’ requirements.• Answer basic questions about service plans.• Prepare and review monthly reports with internal stakeholders.• Achieve monthly, quarterly, annual service renewal targets.• Perform other duties as assigned.• Associates degree or equivalent work experience.• Customer focus, detail oriented with strong organizational skills.• Excellent verbal and written skills with the ability to interface with both customers and internal stakeholders.• Proficiency in MS Excel and Microsoft applications.• Technical or Customer Service experience preferred.* Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire* Tuition reimbursement, educational matching gift program, perks and discounts* Parental and caregiver leave programs* All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits* Global market strength and worldwide leadership in precision instrumentation* A brand name that is identified worldwide with precision, quality, and innovation* Thousands of patents, design and innovation awards across Mettler Toledo* Global recognition for the quality of our products and servicesPreferred LocationCaliforniaShare this job:Share Service Sales Support Administrator with a friend via e-mail #J-18808-Ljbffr