AAA Western and Central New York
Multi-Site Branch Sales Manager
AAA Western and Central New York, Penfield, New York, United States
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Multi-Site Branch Sales Manager
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AAA Western and Central New York 1 day ago Be among the first 25 applicants Join to apply for the
Multi-Site Branch Sales Manager
role at
AAA Western and Central New York At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.
AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary, Associates are eligible for a wide selection of benefits (dependent upon position) including:
Medical, Dental, Life and AD&D Insurance Flexible work schedules Pre-Tax & Roth 401(k) plan with company match Health Spending Accounts with company contribution & Flexible Spending Accounts Company Paid Short-term & Long-term disability Paid time off Tuition reimbursement & company-paid training programs FREE AAA membership & travel / product discounts Paid Volunteer Time Off
Job Responsibilities
40%
Sales Management -
Support all Club goals to include financial services, travel services, insurance growth, and membership growth and retention. Analyze data to evaluate, communicate and develop the performance of associates to drive growth and achieve sales targets. Provide on-going communication of sales results to associates. Work to develop new business and expand Travel and Insurance leads, opportunities and revenue. Achieve the identified company goal for satisfaction surveys as delivered from AAA National for accreditation. Ensure all team members support the organization’s business lines of Membership, Travel, Insurance and Visa (MTIV) with a focus on growth and retention. 25%
Branch Operations -
Manage and direct the operations of the Travel and Insurance Center. Oversee training associates in all travel center related services, new technology, and relevant policies and procedures. Identify and present solutions and new opportunities in processes, procedures and business development. Written communication is clear, to the point, and effective. Prepare and distribute all required reports for all travel center products and services. Ensure departmental budgets for capital and operating income and expenses are met. 25%
Leadership
– Leadership - Identify, recruit and retain top performing employees; manage non-performing employees in accordance with company policy. Manage with the intent to motivate, train and develop. Provide timely, constructive feedback regarding progress of work and performance. Make well informed decisions, demonstrate initiative, use sound judgment, exhibit autonomy, and execute. 10%
Customer Service
- Provide resolution for escalated member concerns and ensure timely follow up is met. Observe and provide immediate coaching to associates to deliver exceptional customer or member satisfaction.
Job Specific Requirements
Requires strong Microsoft Office knowledge and PC skills. Excellent verbal, written and presentation skills. Must be able to resolve problems and work under pressure to diffuse member concerns. Obtain and maintain required licenses or certifications including Travel Accident and Baggage Insurance.
Physical Requirements
Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone Must be able to lift, carry, push, pull a maximum of 30 lbs Ability to perform all physical functions consistent with travel including sitting in airplanes and driving for long periods of time
Starting pay range: $74,684-$93,355 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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Multi-Site Branch Sales Manager
role at
AAA Western and Central New York 1 day ago Be among the first 25 applicants Join to apply for the
Multi-Site Branch Sales Manager
role at
AAA Western and Central New York At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.
AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary, Associates are eligible for a wide selection of benefits (dependent upon position) including:
Medical, Dental, Life and AD&D Insurance Flexible work schedules Pre-Tax & Roth 401(k) plan with company match Health Spending Accounts with company contribution & Flexible Spending Accounts Company Paid Short-term & Long-term disability Paid time off Tuition reimbursement & company-paid training programs FREE AAA membership & travel / product discounts Paid Volunteer Time Off
Job Responsibilities
40%
Sales Management -
Support all Club goals to include financial services, travel services, insurance growth, and membership growth and retention. Analyze data to evaluate, communicate and develop the performance of associates to drive growth and achieve sales targets. Provide on-going communication of sales results to associates. Work to develop new business and expand Travel and Insurance leads, opportunities and revenue. Achieve the identified company goal for satisfaction surveys as delivered from AAA National for accreditation. Ensure all team members support the organization’s business lines of Membership, Travel, Insurance and Visa (MTIV) with a focus on growth and retention. 25%
Branch Operations -
Manage and direct the operations of the Travel and Insurance Center. Oversee training associates in all travel center related services, new technology, and relevant policies and procedures. Identify and present solutions and new opportunities in processes, procedures and business development. Written communication is clear, to the point, and effective. Prepare and distribute all required reports for all travel center products and services. Ensure departmental budgets for capital and operating income and expenses are met. 25%
Leadership
– Leadership - Identify, recruit and retain top performing employees; manage non-performing employees in accordance with company policy. Manage with the intent to motivate, train and develop. Provide timely, constructive feedback regarding progress of work and performance. Make well informed decisions, demonstrate initiative, use sound judgment, exhibit autonomy, and execute. 10%
Customer Service
- Provide resolution for escalated member concerns and ensure timely follow up is met. Observe and provide immediate coaching to associates to deliver exceptional customer or member satisfaction.
Job Specific Requirements
Requires strong Microsoft Office knowledge and PC skills. Excellent verbal, written and presentation skills. Must be able to resolve problems and work under pressure to diffuse member concerns. Obtain and maintain required licenses or certifications including Travel Accident and Baggage Insurance.
Physical Requirements
Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone Must be able to lift, carry, push, pull a maximum of 30 lbs Ability to perform all physical functions consistent with travel including sitting in airplanes and driving for long periods of time
Starting pay range: $74,684-$93,355 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Consumer Services Referrals increase your chances of interviewing at AAA Western and Central New York by 2x Get notified about new Branch Sales Manager jobs in
Penfield, NY . Business Development Account Manager - Performance Media
Rochester, NY $68,000.00-$103,000.00 2 days ago Mid Market Commercial Insurance Account Manager (Hybrid - NY)
Pittsford, NY $41,000.00-$75,000.00 2 weeks ago Business Development Manager/Brown-Forman
West Henrietta, NY $65,000.00-$80,000.00 1 month ago Rochester, New York Metropolitan Area $50,000.00-$150,000.00 2 weeks ago Transplant Key Account Manager - NYC/Northern NJ - 3094983
Newark, NY $140,000.00-$210,000.00 1 week ago Outside Sales Regional Account Manager - Industrial Service and Repair Sales
Regional Sales Manager - Upstate New York
Regional Sales Manager - Upstate New York
Rochester, NY $70,000.00-$125,000.00 2 weeks ago Rochester, NY $80,000.00-$100,000.00 2 months ago Rochester, New York Metropolitan Area $130,000.00-$150,000.00 1 month ago Multi-Specialty Area Sales Manager - Upstate, NY
Rochester, NY $51,000.00-$195,000.00 18 hours ago Rochester, NY $70,000.00-$120,000.00 2 weeks ago Rochester, NY $60,000.00-$80,000.00 1 day ago Rochester, NY $49,000.00-$69,000.00 3 weeks ago Account Manager or Account Manager Associate - Rochester
Rochester, NY $60,000.00-$90,000.00 2 days ago Multi-Specialty Account Manager - Rochester, NY
Rochester, NY $39,000.00-$125,000.00 3 days ago Territory Account Manager - Buffalo / Rochester, NY
Rochester, NY $125,000.00-$140,000.00 2 weeks ago Pittsford, NY $45,100.00-$83,700.00 4 days ago Webster, NY $50,000.00-$70,000.00 2 months ago Rochester, NY $71,200.00-$119,900.00 1 day ago Rochester, NY $45,000.00-$55,000.00 1 year ago Rochester, New York Metropolitan Area 2 weeks ago Multi-Specialty Account Manager - Rochester, NY
Rochester, NY $39,000.00-$125,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr