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TravelCenters of America

Assistant Manager - Truck Service

TravelCenters of America, Dallas, Texas, United States, 75215

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TravelCenters of America invites applicants to join an organization that has served millions of truck drivers and motorists for over 50 years. Our network of travel centers provides fuel, food, truck maintenance and essential services across the country. Driven by a passionate team, TA is focused on growing its network, implementing cutting‑edge technology and pursuing innovative alternative‑energy and sustainability initiatives.

Job Summary As an Assistant General Manager – Truck Service, you will support the General Manager in leading the marketing and operations functions of the Truck Service department. You will assist in leading technicians through troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers in a professional and accommodating manner. Your role will help ensure we return every traveler to the road better than they came.

In this role, you can expect to:

Lead and inspire the team to exceed company performance standards and improve the potential of the Truck Service department.

Develop a trusting atmosphere that encourages feedback from team members and guests; coach and manage staff according to company policy.

Recruit, hire, train, and retain high‑quality team members in alignment with company guidelines and create a culture where staff feel respected and recognized.

Assist technicians in troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers in a professional and accommodating manner.

Conduct visual inspections to ensure all products and services are available.

Help achieve financial objectives through effective management of people, product, service, and facility processes, including a focus on revenue and profit components.

Adhere to safety standards and abide by standards of operation; follow company guidelines on vendor relationships.

What we’d like to see:

A leader who sets the example when working alongside team members.

An individual excited to grow their career within the Truck Service division.

High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred.

Supervisory experience in convenience store, truck service, travel center, or related business activity preferred.

Knowledge and understanding of the Truck Service business preferred.

Excellent verbal and written communication skills.

Effective communication with other managers.

Flexibility to work nights, weekends, and some holidays.

A valid driver’s license.

With us, you’ll enjoy:

Competitive wages and annual bonus opportunity.

Medical, dental, vision, and life insurance.

401(k) with company match.

Paid vacation and holidays.

Tuition reimbursement.

On‑site meal discounts.

Wide variety of discounts on technology, travel, food, and fuel.

Opportunity for growth and advancement with paid training.

Relocation assistance (relocation not required).

Pay Range $17.00 – $17.48 per hour

The pay range reflects the potential pay for this role and will depend on responsibilities, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

TravelCenters of America is committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. Individuals with a disability may request a reasonable accommodation related to our recruiting process. Contact appada@ta-petro.com with details of the accommodation request.

Typical Physical Demands: The role requires regular talking and hearing, standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs; occasional lifting up to 50 lbs or moving heavy objects. Vision requirements include close and distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Work Environment: Employees may be exposed to outdoor elements, fumes, particles, moving mechanical parts, vibration, and noise. Exposure to dirt, dust, grease, oil, fuel, and high‑concentrated cleaning solutions is possible.

Disclaimer: This job description may not list all duties. The incumbent may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This description is not a contract for employment; either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

Benefit plans may vary; for a comprehensive list visit https://www.ta-petro.com/careers/working-at-ta.

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