Fairmont Hotels & Resorts
Overview
Join to apply for the
Casual Banquet Houseperson
role at
Fairmont Olympic Hotel
in Seattle. Location: Seattle, WA. Full-time opportunity with opportunities for growth within the property and across the company. What Is In It For You
$23.65 per hour + tips Parking/commuting discounts Paid meal breaks with complimentary meals in the Staff Dining room Learning programs through our Academies Medical, dental, vision insurance available for all full-time colleagues and their families; additional supplemental insurance; free base employee-only medical insurance 401K retirement plans with a 4% match Opportunity to develop your talent and grow within the property and across the world Contribute to Corporate Social Responsibility activities Fun, elegant atmosphere with amazing colleagues Key Responsibilities
Be an ambassador of the hotel, both in and outside the workplace Maintain a high-energy, positive, professional appearance Provide personal service to all guests, following hotel standards and procedures Relate accurate directions to guests on inquiries regarding washrooms, meeting rooms, and/or meal rooms Assist staff to maximize service standards Consult supervisor or manager for advice in serious cases or when approval is required Be aware of and report all guests’ complaints and comments Respect key handling procedures Respect schedules, terms and deadlines as agreed with Management Share daily activity with the supervisor, including internal and external guest opportunities Adhere to Fairmont Olympic Hotel service standards Be flexible and adapt to last-minute requests Carry out other reasonable duties as assigned by Management Perform opening and/or closing duties as required Qualifications
Customer service experience preferred Ability to work independently, prioritize responsibilities, and handle multiple tasks Desire to understand and anticipate guest needs in a fast-paced environment Passion for guest service with strong service orientation and training skills Excellent communication and customer service skills Ability to work a flexible schedule, including nights, weekends, and holidays Banquet or Event experience preferred Visa requirements: Must be legally eligible to work in the United States Physical Aspects of Position
Constant standing and walking during shift Frequent lifting and carrying up to 75 lbs Constant kneeling, pushing, pulling, lifting Frequent ascending or descending ladders, stairs, and ramps Additional Information
All your information will be kept confidential according to EEO guidelines. Our Commitment To Diversity & Inclusion: We are an inclusive company aiming to attract, recruit, and promote diverse talent. We are an equal opportunity employer. All offers contingent on background check and E-Verify. Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
#J-18808-Ljbffr
Join to apply for the
Casual Banquet Houseperson
role at
Fairmont Olympic Hotel
in Seattle. Location: Seattle, WA. Full-time opportunity with opportunities for growth within the property and across the company. What Is In It For You
$23.65 per hour + tips Parking/commuting discounts Paid meal breaks with complimentary meals in the Staff Dining room Learning programs through our Academies Medical, dental, vision insurance available for all full-time colleagues and their families; additional supplemental insurance; free base employee-only medical insurance 401K retirement plans with a 4% match Opportunity to develop your talent and grow within the property and across the world Contribute to Corporate Social Responsibility activities Fun, elegant atmosphere with amazing colleagues Key Responsibilities
Be an ambassador of the hotel, both in and outside the workplace Maintain a high-energy, positive, professional appearance Provide personal service to all guests, following hotel standards and procedures Relate accurate directions to guests on inquiries regarding washrooms, meeting rooms, and/or meal rooms Assist staff to maximize service standards Consult supervisor or manager for advice in serious cases or when approval is required Be aware of and report all guests’ complaints and comments Respect key handling procedures Respect schedules, terms and deadlines as agreed with Management Share daily activity with the supervisor, including internal and external guest opportunities Adhere to Fairmont Olympic Hotel service standards Be flexible and adapt to last-minute requests Carry out other reasonable duties as assigned by Management Perform opening and/or closing duties as required Qualifications
Customer service experience preferred Ability to work independently, prioritize responsibilities, and handle multiple tasks Desire to understand and anticipate guest needs in a fast-paced environment Passion for guest service with strong service orientation and training skills Excellent communication and customer service skills Ability to work a flexible schedule, including nights, weekends, and holidays Banquet or Event experience preferred Visa requirements: Must be legally eligible to work in the United States Physical Aspects of Position
Constant standing and walking during shift Frequent lifting and carrying up to 75 lbs Constant kneeling, pushing, pulling, lifting Frequent ascending or descending ladders, stairs, and ramps Additional Information
All your information will be kept confidential according to EEO guidelines. Our Commitment To Diversity & Inclusion: We are an inclusive company aiming to attract, recruit, and promote diverse talent. We are an equal opportunity employer. All offers contingent on background check and E-Verify. Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
#J-18808-Ljbffr