Bath & Body Works
Retail Assistant Store Manager-Tanger Outlets at Fort Worth
Bath & Body Works, Fort Worth, Texas, United States, 76102
Overview
Retail Assistant Store Manager - Tanger Outlets at Fort Worth. At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Responsibilities
Attract, hire, develop, inspire, and retain top talent. Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. Act as manager on duty when scheduled to address customer experience, vendor relationships, or maintenance issues as delegated by the store manager. Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. Implement and sustain floorset direction to optimize the business and bring the product story to life. Perform opening and closing routines including bank deposits, shipment receipt, and dissemination of company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback and recommendations to managers. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. Lead exceptional in-store customer experiences through selling behaviors rooted in company values and product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demos, and personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. Maintain a safe, clean, and engaging store environment by adhering to safety standards. Maintain our values, policies, and procedures. Qualifications
Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. Prior experience in a manager role, preferably in a retail setting. Thrives in a customer-first environment and can foster a customer-focused selling culture. Effective communication skills, open to feedback, and adaptable. Ability to provide in-the-moment coaching to associates. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including evenings, weekends, and holidays. Education
High school diploma, GED certificate, or relevant work experience Core Competencies
Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits
On-demand access to earned wages through DailyPay Tuition-free education through Guild and BBW Scholarship Fund 40% merchandise discount Competitive, performance-based compensation and bonus incentive programs No-cost mental health and wellbeing support; health, dental, vision, and life insurance options for full-time associates Paid time off and paid maternity and parental leave Visit bbwbenefits.com for more details The statements describe the general nature of work and are not an exhaustive list of responsibilities, duties, and skills. We will consider all qualified applicants, including those with arrest records, in compliance with applicable laws. We are an equal opportunity employer and provide reasonable accommodations for associates and job applicants with disabilities. Application window will close when all roles are filled.
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Retail Assistant Store Manager - Tanger Outlets at Fort Worth. At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Responsibilities
Attract, hire, develop, inspire, and retain top talent. Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. Act as manager on duty when scheduled to address customer experience, vendor relationships, or maintenance issues as delegated by the store manager. Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. Implement and sustain floorset direction to optimize the business and bring the product story to life. Perform opening and closing routines including bank deposits, shipment receipt, and dissemination of company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback and recommendations to managers. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. Lead exceptional in-store customer experiences through selling behaviors rooted in company values and product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demos, and personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. Maintain a safe, clean, and engaging store environment by adhering to safety standards. Maintain our values, policies, and procedures. Qualifications
Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. Prior experience in a manager role, preferably in a retail setting. Thrives in a customer-first environment and can foster a customer-focused selling culture. Effective communication skills, open to feedback, and adaptable. Ability to provide in-the-moment coaching to associates. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including evenings, weekends, and holidays. Education
High school diploma, GED certificate, or relevant work experience Core Competencies
Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits
On-demand access to earned wages through DailyPay Tuition-free education through Guild and BBW Scholarship Fund 40% merchandise discount Competitive, performance-based compensation and bonus incentive programs No-cost mental health and wellbeing support; health, dental, vision, and life insurance options for full-time associates Paid time off and paid maternity and parental leave Visit bbwbenefits.com for more details The statements describe the general nature of work and are not an exhaustive list of responsibilities, duties, and skills. We will consider all qualified applicants, including those with arrest records, in compliance with applicable laws. We are an equal opportunity employer and provide reasonable accommodations for associates and job applicants with disabilities. Application window will close when all roles are filled.
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