ePromos Promotional Products
Product Information Specialist
ePromos Promotional Products, Saint Cloud, Minnesota, us, 56398
Overview
ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years. As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged. Our values emphasize giving back as part of our ePromos Cares mission. We help build brands through strategic thinking, bold creativity, and a people-first approach. Basic Function Summary:
We are seeking a Product Information Specialist to lead the governance, integration, and optimization of product data across our enterprise platforms in the promotional products industry. This highly technical role ensures the accuracy, integrity, and consistency of thousands of SKUs that feed into NetSuite ERP, BigCommerce, and partner-facing systems. The ideal candidate will combine expertise in ERP workflows, PromoStandards integrations, and middleware tools (Celigo, nSync) with strong product data governance practices. This role is critical in supporting high-volume, high-SKU operations, enabling efficiency across supply chain, merchandising, and e-commerce teams.
Key Responsibilities
Product Data Management & Governance Own the full lifecycle of product information (setup, maintenance, retirement) across NetSuite, OMG (OrderMyGear), BigCommerce, and integrated middleware systems
Establish, document, and enforce data governance standards, ensuring product data accuracy across attributes (pricing, dimensions, compliance, imagery, copy)
Design and manage taxonomies and category structures to optimize searchability and navigation for customers and internal users
Perform regular audits to identify and resolve errors, duplicates, and inconsistencies across systems
System Integration & Middleware Management Manage and optimize integrations between NetSuite ERP, BigCommerce storefronts, and distributor/partner systems via Celigo, nSync, PromoStandards, and API-based connections
Troubleshoot complex integration failures (pricing syncs, inventory feeds, product updates) and collaborate with IT for root-cause resolution
Lead onboarding of new suppliers using PromoStandards-enabled feeds (inventory, product data, ordering, and media services)
Monitor integration health dashboards, proactively fixing mapping or data-flow issues before they impact business operations
Platform Integration & Optimization Manage and maintain PromoStandards product data integrations, including mapping product fields across systems to ensure consistency and usability
Coordinate and implement product data synchronization and integration between NetSuite ERP, OMG and the BigCommerce platform
Troubleshoot and resolve data feed or system integration issues
Content Quality & Compliance Ensure consistent application of brand and regulatory standards across all digital product content (descriptions, copy tone, safety/compliance, packaging)
Implement and manage digital asset management best practices to govern photography and media used across channels
Track compliance with industry and platform-specific data standards (PromoStandards, attributes, ecommerce metadata)
Collaboration & Cross-Functional Enablement Partner with Category Managers and Merchandising Teams to execute new product launches and promotional assortments
Work with E-commerce Teams to improve customer experience with enriched product information
Act as a technical resource for IT & Data Teams on product-record workflows, integrations, and data standards
Train cross-functional partners in data governance best practices to ensure consistent adoption
Process Improvement & Technical Advancement Identify bottlenecks or inefficiencies in product data workflows; recommend automation or revised standards where applicable
Lead initiatives to advance PIM maturity across the business (structured workflows, new tool adoption, better onboarding of digital assets)
Develop KPIs and dashboards for data quality, integration uptime, and catalog completeness
Essential Skills & Expectations Strong command of ERP/PIM workflows, preferably in NetSuite
Expertise with middleware and middleware tools such as Celigo and nSync
Proven experience managing Promo Standards integrations (product data, pricing, inventory, order workflows)
Advanced technical skills in Excel, Google Sheets, CSV/XML/JSON feeds, and data mapping
Familiarity with digital asset management and storefront merchandising strategies
Ability to troubleshoot integration and data-flow issues across ERP, PIM, Ecommerce systems
Problem-solving mindset with focus on continuous improvement and scalability
Minimum Requirements Bachelor’s degree in Information Management, Business, IT, or related field (equivalent technical experience considered)
3–5 years experience in product information management or ERP/PIM administration, ideally in promotional products, consumer goods, or high-SKU e-commerce
Hands-on proficiency in NetSuite ERP, BigCommerce, PIM or OMG systems, and familiarity with API or feed-driven integrations
Direct experience with PromoStandards integrations
Strong verbal and written communication skills with the ability to translate technical operations for non-technical teams
Highly organized with exceptional attention to accuracy and detail
Compensation for this role will vary based on factors such as qualifications, experience, skill level, and competencies. We are an
Equal Opportunity Employer ! We are committed to creating a diverse workplace environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We do not accept resume submissions from third party recruiters. Location: St Cloud, MN Powered by JazzHR
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ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years. As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged. Our values emphasize giving back as part of our ePromos Cares mission. We help build brands through strategic thinking, bold creativity, and a people-first approach. Basic Function Summary:
We are seeking a Product Information Specialist to lead the governance, integration, and optimization of product data across our enterprise platforms in the promotional products industry. This highly technical role ensures the accuracy, integrity, and consistency of thousands of SKUs that feed into NetSuite ERP, BigCommerce, and partner-facing systems. The ideal candidate will combine expertise in ERP workflows, PromoStandards integrations, and middleware tools (Celigo, nSync) with strong product data governance practices. This role is critical in supporting high-volume, high-SKU operations, enabling efficiency across supply chain, merchandising, and e-commerce teams.
Key Responsibilities
Product Data Management & Governance Own the full lifecycle of product information (setup, maintenance, retirement) across NetSuite, OMG (OrderMyGear), BigCommerce, and integrated middleware systems
Establish, document, and enforce data governance standards, ensuring product data accuracy across attributes (pricing, dimensions, compliance, imagery, copy)
Design and manage taxonomies and category structures to optimize searchability and navigation for customers and internal users
Perform regular audits to identify and resolve errors, duplicates, and inconsistencies across systems
System Integration & Middleware Management Manage and optimize integrations between NetSuite ERP, BigCommerce storefronts, and distributor/partner systems via Celigo, nSync, PromoStandards, and API-based connections
Troubleshoot complex integration failures (pricing syncs, inventory feeds, product updates) and collaborate with IT for root-cause resolution
Lead onboarding of new suppliers using PromoStandards-enabled feeds (inventory, product data, ordering, and media services)
Monitor integration health dashboards, proactively fixing mapping or data-flow issues before they impact business operations
Platform Integration & Optimization Manage and maintain PromoStandards product data integrations, including mapping product fields across systems to ensure consistency and usability
Coordinate and implement product data synchronization and integration between NetSuite ERP, OMG and the BigCommerce platform
Troubleshoot and resolve data feed or system integration issues
Content Quality & Compliance Ensure consistent application of brand and regulatory standards across all digital product content (descriptions, copy tone, safety/compliance, packaging)
Implement and manage digital asset management best practices to govern photography and media used across channels
Track compliance with industry and platform-specific data standards (PromoStandards, attributes, ecommerce metadata)
Collaboration & Cross-Functional Enablement Partner with Category Managers and Merchandising Teams to execute new product launches and promotional assortments
Work with E-commerce Teams to improve customer experience with enriched product information
Act as a technical resource for IT & Data Teams on product-record workflows, integrations, and data standards
Train cross-functional partners in data governance best practices to ensure consistent adoption
Process Improvement & Technical Advancement Identify bottlenecks or inefficiencies in product data workflows; recommend automation or revised standards where applicable
Lead initiatives to advance PIM maturity across the business (structured workflows, new tool adoption, better onboarding of digital assets)
Develop KPIs and dashboards for data quality, integration uptime, and catalog completeness
Essential Skills & Expectations Strong command of ERP/PIM workflows, preferably in NetSuite
Expertise with middleware and middleware tools such as Celigo and nSync
Proven experience managing Promo Standards integrations (product data, pricing, inventory, order workflows)
Advanced technical skills in Excel, Google Sheets, CSV/XML/JSON feeds, and data mapping
Familiarity with digital asset management and storefront merchandising strategies
Ability to troubleshoot integration and data-flow issues across ERP, PIM, Ecommerce systems
Problem-solving mindset with focus on continuous improvement and scalability
Minimum Requirements Bachelor’s degree in Information Management, Business, IT, or related field (equivalent technical experience considered)
3–5 years experience in product information management or ERP/PIM administration, ideally in promotional products, consumer goods, or high-SKU e-commerce
Hands-on proficiency in NetSuite ERP, BigCommerce, PIM or OMG systems, and familiarity with API or feed-driven integrations
Direct experience with PromoStandards integrations
Strong verbal and written communication skills with the ability to translate technical operations for non-technical teams
Highly organized with exceptional attention to accuracy and detail
Compensation for this role will vary based on factors such as qualifications, experience, skill level, and competencies. We are an
Equal Opportunity Employer ! We are committed to creating a diverse workplace environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We do not accept resume submissions from third party recruiters. Location: St Cloud, MN Powered by JazzHR
#J-18808-Ljbffr