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CoolSys, Inc.

Enterprise Account Manager

CoolSys, Inc., Orlando, Florida, us, 32885

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Overview

With over 150 years of experience,

and headquartered in Southern CA,

CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. The

Enterprise

Account Manager

(EAM) at CoolSys Light Commercial

is responsible for maintaining and expanding relationships with

enterprise

customers, ensuring that the annual revenue plan and margin goals for all assigned accounts are met. The

EAM

will perform all duties in accordance with the company’s policies and procedures as well as all US state and federal laws and regulations, wherein the company operates.

WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: Competitive pay

base starting at $84K + $120 MUST live in GA, FL, or Carolinas Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K)

match Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available

nationwide Employee discounts

on vehicles, hotels, theme parks, select cell phone bills and so much more Pet Insurance Legal Plan, and ID Theft Protection An Evergreen Requisition is an advertisement for positions that CoolSys continuously hires throughout the year. It is a way for CoolSys to build a database of qualified, interested applicants for a particular job so that when there is a need to fill that type of role, the hiring process will be faster. By applying to an Evergreen Requisition, you are expressing your interest in that job. If there is an interest in your application, a recruiter will reach out to you.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for achieving annual revenue and margin

goals

of all products (i.e.,

s

ervice,

c

onstruction,

energy, and engineering

) for assigned accounts. Establishes and builds relationships with all key customer contacts and decision makers

required

to sell all

CoolSys

products and services. Establishes and

maintains

customer contact information

in

Salesforce

.com. Responsible for developing and updating annual account plans in salesforce.com, for each assigned customer

. Acts as the conduit for the customer

on

communicating a

dministrative

and operational issues to the appropriate

CoolSys

commercial operations

and

/or

operations re

sources to ensure

issues

are addressed in a timely manner. Responsible for

working with Sales Operations on the execution of service

contract

RFP process

es

for renewal of existing service contracts with assigned customers

, including providing sales-related information require

d

by the RFP

. Responsible for ensuring visibility to all relevant bid and/or negotiated installation opportunities from assigned accounts, within our footprint

.

Reviews estimates developed by the estimating team

;

acts in

a

consultative role, as needed, for estimate development,

manages the sales/Ops pre-bid process

per the approved SOP

,

and

prices bids for submittal to customers

, n

egotiates pricing on installation projects with end customers and/or general contractors, when available

, within approved margin guidelines

. Ensures installation

sell

margins are in compliance with margin guidelines for all construction bids and that all upfront sales processes

(e.g., pre-bid and turnover meetings)

are being followed. Complies

with

all required sales processes, including Safesforce.com and

Projectmates

. Identifies

and acts on

new sales

opportunities within existing assigned accounts. Proactively assess

es

,

clarifies

and

validates

customer needs on an ongoing basis

, and leads the solution development efforts that best address customer needs

. Works with the Business Development Team to coordinate the

transition of new customers

when new customers are added to

EAM’s assigned customer list. P

erform other duties and projects as assigned.

Qualifications

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES: Intermediate

proficiency

with Microsoft Office suite of applications (Word, Excel, PowerPoint, etc.) Proficient with CRM (Salesforce, Gold Mine, etc.) Ability to travel up to 30%. Excellent communication and presentation skills. Knowledge of construction and service industry

a plus

, including principles and practices related to project estimation, labor forecasting, and building permits. Knowledge of

commercial

refrigeration

and HVAC

equipment and

industry,

preferred. Strong leadership & influencing skills, with demonstrated ability to champion organizational initiatives across the organization. Ability to develop and

maintain

strong customer relationships. Ability to

operate

with a high degree of autonomy and professionalism. Exceptional collaborative

team oriented

communication skills. Ability to make decisions that have a significant impact on the department’s credibility,

operations

and service. Ability to

interface

across all levels of the organization. Demonstrate ability to manage multiple projects, set and balance competing priorities with strong

organization

skills and ability to multi-task. Demonstrate strong customer service skills, ability to proactively address customer issues and concerns. Ability to organize and prioritize own work schedule and the work schedules of others on a short-term and long-term basis in order to meet deadlines and business needs. Ability to compute, analyze, and interpret complex statistical data and/or to develop forecasts Ability to make informal and formal presentations, inside and/or outside the organization; speaking before groups.

Join Us

EDUCATION,

EXPERIENCE

AND/OR LICENSES: Bachelor’s degree in Business

, Marketing or related field

,

preferred. Minimum of

5-7

years

Large Regional and/or

Enterprise

Account Management and sales experience

. Required experience with contract negotiations, forecasting and budgeting

. Must have

strong

relationship building and

management background

. MUST live in GA, FL, or Carolinas Today, there are 26 different companies that make up the CoolSys family of brands

.

Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on

Facebook

and

Twi tter

. Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristicsare encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) anddrug testing arerequiredfor all positions.Coolsyswill consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

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