Sales & Customer Service Associate

Massage Envy Concord Pike is seeking a new team member. Do you have a passion for helping others? At the Massage Envy - Concord Pike franchise, we support and inspire you to be your best while we work together to help clients feel their best. Perks & Pay Competitive base pay of $13.50-$15.00/ hour plus bonuses and commissions Employee referral bonus program Employee Assistance Program A flexible schedule for a better work/life balance In-depth product and service training A free massage, skincare or stretch service each month 10-20% off all products Qualified Candidates Have a high school diploma (or equivalent) and previous retail or sales experience (preferred) Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Are supporters of total body care with a general knowledge of massage and skin care services Day-to-Day Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach Culture & Support Trained leadership that is invested in YOUR success Award programs (like Sales Associate of the Year) A caring community that strives to celebrate individuality and share knowledge

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