DEUTZ Corporation
Join to apply for the
Service Sales Manager
role at
DEUTZ Corporation 1 week ago Be among the first 25 applicants Join to apply for the
Service Sales Manager
role at
DEUTZ Corporation Working Hours
DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. Location:
Remote - South Carolina
Working Hours
DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
POSITION SUMMARY:
The Service Sales Manager is responsible for increasing Parts Sales with existing accounts and prospecting for new accounts in their assigned territory. They will solicit new business and maintain accounts through face-to-face and phone contacts, developing networks and industry contacts, promoting our value-added products and services, and keeping customer satisfaction a priority. The ideal candidate will achieve these goals with exceptional customer service skills and a results-driven attitude.
Essential Duties & Responsibilities
The Service Sales Manager will be responsible for, but not limited to, the following duties:
Communicate parts orders and delivery instructions to counter people while coordinating with the service department on service work. Actively identify and develop new customer contacts to expand market share. Assist customers in solving problems and providing technical support. Act as a liaison between the customer and the company to ensure that the customer’s needs are adequately met. Keep abreast of new products, competition, and pricing trends. Coordinate relationships with New and Used Equipment prospects. Promote the sale of parts and accessories and act as an advisor to wholesale or retail customers. In conjunction with Credit management, establishes payment methods for service and wholesale parts. Facilitate the set-up of a DEUTZ account with new customers to simplify doing business together. Follow up on and confirm customer requirements and orders to ensure satisfaction. Review special orders and pricing with the manager for approvals. Deliver orders and pick up returns from customers, as needed. Effectively and efficiently manage required reports and paperwork (budgets, travel, CRM, call reports, expense reports, timesheets, etc.). Focus on promoting DEUTZ service, including Xchange engine and parts sales. Other duties to meet business needs.
Supervisory Responsibilities: N/A
Travel Demands:
Frequent weekly travel within the territory, and quarterly travel to other local and outside assigned territory locations may be required with overnight stays.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience
Required
Preferred
Description
X
High School Graduate or General Education Degree (GED) required
X
3+ years of recent/relevant experience with outside sales.
X
3+ years’ experience in sales of parts and services in the engine industry.
X
Must possess a valid driver’s license, be insurable by the company, and can operate a company vehicle in accordance with all state and federal laws, company policies, and guidelines.
X
Strong interpersonal skills. Excellent organizational skills and attention to detail.
Additional Required Skills
Excellent communication skills, both oral and written, with the ability to work with multiple departments and personalities. Exceptional attention to detail and follow-through under tight timelines and pressured situations Outstanding priority management, time management, and organizational skills Ability to self-start and work without close supervision, understand what needs to be done, and take the required actions. Capable of analyzing data and interpreting the results to drive solutions. A high-energy, results-driven individual that is process oriented with the ability to implement continuous improvement initiatives. Basic knowledge of MS Office, Word, and Excel
Language Ability
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.
Mathematical Ability
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.
Reasoning Ability
Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Work Environment
The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This position requires driving around in a vehicle environment varies .
Physical Demands
An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demand Requirement
Frequency
Concentration
Daily
Sitting
Daily
Communication
Daily
Vision
Daily
Verbal
Daily
Standing
Daily
Hearing/Listening
Daily
Lifting
Daily
Bending
Daily
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Machinery Manufacturing Referrals increase your chances of interviewing at DEUTZ Corporation by 2x Get notified about new Sales Service Manager jobs in
Raleigh, NC . Regional Sales Manager, Vacuum Automation - Northeast Region-NY, MA, CT, RI, VT, NH and ME
Raleigh, NC $123,750.00-$181,500.00 2 days ago Parts Manager – Service Manager – Service Advisor
Service Access Manager - Blue Ridge OBGYN
Store Management - Triangle Town Center, Raleigh, NC
Raleigh, NC $160,000.00-$280,000.00 2 days ago Finish Line Macy's Store Management - Crabtree Valley Mall, Raleigh, NC
Raleigh-Durham-Chapel Hill Area 2 weeks ago REMOTE - Commercial Lines Account Manager (Must live in MA or RI)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Service Sales Manager
role at
DEUTZ Corporation 1 week ago Be among the first 25 applicants Join to apply for the
Service Sales Manager
role at
DEUTZ Corporation Working Hours
DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. Location:
Remote - South Carolina
Working Hours
DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
POSITION SUMMARY:
The Service Sales Manager is responsible for increasing Parts Sales with existing accounts and prospecting for new accounts in their assigned territory. They will solicit new business and maintain accounts through face-to-face and phone contacts, developing networks and industry contacts, promoting our value-added products and services, and keeping customer satisfaction a priority. The ideal candidate will achieve these goals with exceptional customer service skills and a results-driven attitude.
Essential Duties & Responsibilities
The Service Sales Manager will be responsible for, but not limited to, the following duties:
Communicate parts orders and delivery instructions to counter people while coordinating with the service department on service work. Actively identify and develop new customer contacts to expand market share. Assist customers in solving problems and providing technical support. Act as a liaison between the customer and the company to ensure that the customer’s needs are adequately met. Keep abreast of new products, competition, and pricing trends. Coordinate relationships with New and Used Equipment prospects. Promote the sale of parts and accessories and act as an advisor to wholesale or retail customers. In conjunction with Credit management, establishes payment methods for service and wholesale parts. Facilitate the set-up of a DEUTZ account with new customers to simplify doing business together. Follow up on and confirm customer requirements and orders to ensure satisfaction. Review special orders and pricing with the manager for approvals. Deliver orders and pick up returns from customers, as needed. Effectively and efficiently manage required reports and paperwork (budgets, travel, CRM, call reports, expense reports, timesheets, etc.). Focus on promoting DEUTZ service, including Xchange engine and parts sales. Other duties to meet business needs.
Supervisory Responsibilities: N/A
Travel Demands:
Frequent weekly travel within the territory, and quarterly travel to other local and outside assigned territory locations may be required with overnight stays.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience
Required
Preferred
Description
X
High School Graduate or General Education Degree (GED) required
X
3+ years of recent/relevant experience with outside sales.
X
3+ years’ experience in sales of parts and services in the engine industry.
X
Must possess a valid driver’s license, be insurable by the company, and can operate a company vehicle in accordance with all state and federal laws, company policies, and guidelines.
X
Strong interpersonal skills. Excellent organizational skills and attention to detail.
Additional Required Skills
Excellent communication skills, both oral and written, with the ability to work with multiple departments and personalities. Exceptional attention to detail and follow-through under tight timelines and pressured situations Outstanding priority management, time management, and organizational skills Ability to self-start and work without close supervision, understand what needs to be done, and take the required actions. Capable of analyzing data and interpreting the results to drive solutions. A high-energy, results-driven individual that is process oriented with the ability to implement continuous improvement initiatives. Basic knowledge of MS Office, Word, and Excel
Language Ability
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.
Mathematical Ability
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.
Reasoning Ability
Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Work Environment
The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This position requires driving around in a vehicle environment varies .
Physical Demands
An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demand Requirement
Frequency
Concentration
Daily
Sitting
Daily
Communication
Daily
Vision
Daily
Verbal
Daily
Standing
Daily
Hearing/Listening
Daily
Lifting
Daily
Bending
Daily
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Machinery Manufacturing Referrals increase your chances of interviewing at DEUTZ Corporation by 2x Get notified about new Sales Service Manager jobs in
Raleigh, NC . Regional Sales Manager, Vacuum Automation - Northeast Region-NY, MA, CT, RI, VT, NH and ME
Raleigh, NC $123,750.00-$181,500.00 2 days ago Parts Manager – Service Manager – Service Advisor
Service Access Manager - Blue Ridge OBGYN
Store Management - Triangle Town Center, Raleigh, NC
Raleigh, NC $160,000.00-$280,000.00 2 days ago Finish Line Macy's Store Management - Crabtree Valley Mall, Raleigh, NC
Raleigh-Durham-Chapel Hill Area 2 weeks ago REMOTE - Commercial Lines Account Manager (Must live in MA or RI)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr